Jump to content


  • Tweets

  • Posts

    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Renault Espace 2.2dCi Major Engine Problem


devilcouple69
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3849 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi.

 

I'm after some advice. I have a 05 plate Renault Espace 2.2dCi Initiale.

 

Its just over its warranty by a couple of months and has only done 56k miles. I had it serviced as per schedule 10 days ago at a Nationwide Autocentre, prior to this has been serviced at Renault Dealer.

 

I have had no problems with the car other than faulty tyre pressure sensors.

 

I was driving the car back from Nottingham when the was a rattling sound coming from the front of the car, it sounded as if the exhaust had split or a hole in it. A couple of minutes later a warning message on the dash came up "Low oil pressure" then the oil light came on, as i pull off the road into a layby, the STOP light came on and lost all power to the engine.

 

When the RAC arrived the told me the conrod had gone through the the Engine. The car has now been at the Renault Garage for the past couple of days.

 

They're not sure what has caused the problem, as the engine had oil in it, it hadn't overheated or had been driven hard. They say it will cost £7250 for new engine. They're also saying that because the last service wasn't by a dealer Renault won't accept any liability.

 

Has anyone experienced a similar problem or had any dealing with Renault customer service. A diesel engine that's only done 56k miles shouldn't do this.

 

Help please as there's no way i can afford £7250. :(

 

Thanks

 

Simon

Edited by devilcouple69
Added info
Link to post
Share on other sites

  • Replies 68
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Sorry to hear this, this is very typical of renault. Few questions:

 

How far out of the warranty period are you?

 

Was the last 'non dealer' service in or outside of the warranty period?

 

If it was inside the warranty period was OE parts used and was it serviced according to renault standards

 

If the the car was serviced inside the warranty period and you can prove that it was serviced by 'a competent person' i.e a vat registered garage using OE parts then you can try arguing you're covered under block exemption.

 

You'll have to fight them every step of the way and argue the toss, outside of that you'll have to hope for some goodwill or a contribution for a new engine.

 

I had this with Audi on an A6 V6TDi180 and it also threw a conrod out at42,000 miles and two months outside of warranty. I threatened legal action as the fault would of been inherent and the last service (again by a non franchised dealer) wouldn't of caused the failure.

 

You may be able to argue that in your case too. Sounds silly, but you may be able to pressure your insurance too, or contact your home insurer and tell them you want to use the liability insurance most insurers offer tosue renault, they'll also pressure renault cos they'll not want the bill either.

Link to post
Share on other sites

Thanks for the reply.

 

The car is only a couple of months outside of the warranty, although still inside the 60,000 miles. The service was carried outside of the warranty period and was carried out by Nationwide Autocentre's on there Major Service. See http://www.nationwideautocentres.co.uk/pdf/menu_service_schedule.pdf

 

They also claim on there website the following:

10 reasons to use Nationwide

 

Nationwide Autocentres are the leading UK MOT and car servicing specialist. See the top 10 reasons for choosing to service your car with us!

 

 

  1. AA audited service centres
  2. Huge savings on dealer prices
  3. Honest and accurate advice
  4. All parts are guaranteed for a minimum 12 months or 12,000 miles (whichever is sooner)
  5. Price Promise - we won’t be beaten
  6. Highly experienced, qualified technicians
  7. Use of the latest technology and equipment
  8. Having your car serviced with us will not invalidate your warranty
  9. We service all makes and models of cars
  10. Over 200 centres nationwide

See point 8 of there top 10. Surely this means that the service was carried to the same as renault standards.

 

I have spoken with the Renault Garage and they've told me that they are unable to really acertain whats caused the failure and without completely stripping the engine, which they don't want to do. They have told me that the turbo on the engine has failed also.

 

They have told me that they have spoken to Renault Customer Services and they are willing to contribute to the repair and have initially quoted a 20% contribution, but they are yet to discuss it with me direct. The Renault dealer has told me to tell them it was caused by failure of the Turbo.

 

I had a look at my fully comprehensive vehicle insurance policy with MoreThan and it doesn't cover vehicle repair due to mechanical or electrical failure.

 

I have bought the car through my company, but not sure if company insurance would have any effect.

 

The garage also said that they have NEVER seen this kind of failure in an engine with so few miles on.

 

Surely this indicates a fault with either the conrod itself or the turbo, although i'm not 100% sure turbo failure would necessarily cause such a catastrophic result. Either way both parts should last longer than 56,000 miles.

 

So not sure what next step will be. 20% is definitely insulting this rate will not be getting a renault again. :mad:

Link to post
Share on other sites

I would be tempted to quote SOGA at them, as 3 years(just over) is not a reasonable period of time for durability and fitness for purpose for such a major repair to occur. A conrod is not a common fault, and should not occur in this timescale.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Sale Of Goods Act ;)

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

I presume that there was some oil in the sump?

 

The rattling sounds like bearings going (or gone!) before they seized and it threw a conrod.

 

If there was no oil, how soon after the service was this? It could be that the oil filter or sump plug wasn't fully tightened.

Link to post
Share on other sites

The oil level was fine, it was only change 10 days prior and the oil level check when you start the car said it was ok aswell. There was plenty of oil left in the engine even after there was a big hole in it.

 

The first thing the guy from the RAC did was check the oil level on the dipstick and it was showing a good level even after the incident.

 

The Renault garage can't find any problem that may have caused the conrod to go, other than the turbo has also blown.

Link to post
Share on other sites

Latest Update

 

I have finally had a call from Renault Customers Services. They asked me a few questions about why i bought a Renault & what happened prior to the incident.

 

They are telling me that the cause of the problem as far as they are concerned was catastrophic turbo failure which sucked the oil from the engine causing the conrod failure.

 

They also asked me what i expected from them with regards to a contribution from them.

 

I've had a look on a few forums and there is one on the Parker's website which is a very long thread on fault with the turbo on the dCi engine. Has anyone else had this problem.

 

I'm not holding out for much assistance, been two days since they've called me.

Link to post
Share on other sites

What did you say you expected? I personally would have said you expected FULL contribution from them.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

"They are telling me that the cause of the problem as far as they are concerned was catastrophic turbo failure which sucked the oil from the engine causing the conrod failure."

 

Having run many turbo diesel vans in the past and having this happen twice,my understanding of this kind of problem is that the turbo sucks up the oil from the engine and actually runs the engine on your oil and will keep going (you can't turn it off by the ignition!) until it has run the engine dry of oil.I'm no mechanic but surely if the the turbo failed and did this it would have emptied the engine of oil?.

I'd query this explanation with a qualified motor engineer as i reckon they're clutching at straws!.

PS - I own 2 Renaults at the moment,one is a 2003 van that my mechanic can't get the heater plugs out of because the bolts that hold them in have rusted away due to bad design and a 2002 Diesel Laguna that has just begun to lose water.....i can feel a change of manufacturer coming:).

Link to post
Share on other sites

  • 4 weeks later...

Turbo failure on the 2.2dci espace is very very common and Renault know it.

 

We had 2 last year both with less than 60,000miles on them and the best deal renault offered was 50% towards the bill . The keycards are also a very big problem.

 

They are by far the worst vehicle for reliability.

 

I suspect the turbo broke up and deposited metal into the intake which would inturn go into the top of the engine thus causing catastrophic top end seizure and jamming the intake valves, the piston would then not make fullstroke and the conrod would have to keep moving and the only place it could go is outward and off the piston.

 

Tell Renault to strip the engine and find what caused the conrod to come through, you,ll find it was turbo failure , which means THEY are liable as the turbo should still be warrantied.

 

If you need other owners to make a statement advocating they had the exact same fault i can definately supply a number for 1 ex owner.

Edited by sickovit
Link to post
Share on other sites

As a mechanic in a non-franchised garage I have experienced a few problems with oil pressure relief valves in recent Renault turbo diesel engines. This causes insufficient oil flow to all parts of the engine and turbo. Usually the turbo is first to give up and the problem is remedied before engine damage occurs. However if you were cruising on the motorway you may not have noticed the turbo fail and have suffered the engine failure as well. Believe me Renault are only too aware of this fault and I'm quite sure would have done a recall were it not for the fact that the part seems to last just beyond the warranty. I know of several mechanics in similar positions to myself who will be only too willing to back up your claim that this is a known fault and is caused by an inherent fault. I doubt very much that an improperly closed valve would cause the problem as you suggest as in every engine I have ever worked on the valves are softer than conrods. I.e. the valve would bend rather than the conrod break. In very few engines you may shatter a piston

Link to post
Share on other sites

I have had this happen to a Scenic I sold last year. The engine runs on and on, sucking all the oil up and running on that. You switch the ignition off and it keeps going until it blows!! Some people try and stall by putting in gear and releasing the clutch only to detonate the clutch/flywheel as well...........

 

I have a very very good contact at my local Renault garage and he tells me it is a massive problem on 1.9 and 2.2 DCi's. Renault are aware but don't really want to help.

Link to post
Share on other sites

  • 3 weeks later...

Hi devilcouple69,

 

Have you got anywhere yet? Or have they settled? If not, I'll tell you what I did with my auto gearbox which packed up, although the Renault contact may not be still there. In brief though my warranty had run out, the muppets at Customer Care don't know anything about the Sale of Goods Act, and if they have said they will pay something, they actually know there is a problem. They offered 50% but ended up paying the lot.

 

DD

Link to post
Share on other sites

Some contributors say that turbo sucks up oil and engine runs on that? This being the case, you would notice an immediate loss of power and smoke belching from exhaust. Sorry to hear of Renault engine problems, the only good thing about their heavy trucks was the engine.

Link to post
Share on other sites

Hi, i have also had exactly the same problem, conrod through engine, thank god it wasnt at 80mph and only when i was coming off motorway, i had my kids with me. This all happend last night and i dont know what to do.

 

My car is a renault espace 2.2dci expresion, i didnt buy from renault direct but from an independent dealer who gave me a warranty for a year, upon checking it, its only a max 500 pound claim. What can i do ?? The car only has 32000 miles on it and is a 04 plate.

 

Would really like to know how you got on with your claim and any advise you can give, am i still able to go to renault even though i never got the car from them?

 

Please help.

Link to post
Share on other sites

  • 1 month later...

Simon - I've just had what sounds like exactly the same fault

 

I have a 03 plate Renault Grande Espace 2.2dCi Priviledge.

 

It's only done 64k miles. I have had problems with the faulty tyre pressure sensors as well but more importantly I had the same fault you describe with the 2.2dci engine.

 

I was driving the car to Bristol when a warning message on the dash came up firstly as "fuel injection system faulty" accompanied by a dramatic loss of power followed by a "Low oil pressure" then "low oil level" , as i pulled off the motorway onto the hard shoulder, the STOP light came on with "chargeing circuit fault".

The engine would subsequently not turn over to restart (suspect it was seized) and I needed to arrange recovery from the hard shoulder.

 

Further diagnostic analysis by a local garage guessed that at least one injector became faulty and has subsequently broke the associated piston and damaged the crank - new engine required was the diagnosis. I'm currently looking for a second hand or reconditioned engine at an estimated cost of £1750 + VAT + installation

 

Dave

Link to post
Share on other sites

Robinson, very sorry to hear your dreadful story. can understand that your main priority is to get car back on road asap and as cheaply as poss. I can't however understand "Guessed" story about injector. even if nozzle had come off, it shouldnt have caused all that damage. Maybe a cracked piston, but crankshaft??? It's a pitty budget does not extend to engine strip down to see exactly what went wrong and full extent of damage. Could be interesting and maybe give indication on what to look out for in future. Hope you can get replacement engine OK, but may be scarce if this is wide problem. Breakers tend to know of these things and price used engines accordingly.

Link to post
Share on other sites

Thanks for your reply, but even if I do find a new engine the maximum the car is worth has been estimated at £3750, the car looks absolutely pristine - full Renault service history, Sat Nav, panaoramic sunroof, reversing sensors, xenon headlamps and alloy wheels etc, but at 64,000 miles its a throw away because the engine replacement far outweighs the cars book value - I could buy a newer one for less money -isn't this a ridiculous situation? I paid £32,000 for it less than 6 years ago!!This has got to be a design fault with the DCI 2.2 engine - hasn't it?

 

Dave

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...