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    • Better version attached with the late appeal explained more clearly for the judge. This will sound silly, but I think it would be a good idea to e-mail it to the court and UKPC on Sunday.  It's probably me being daft, but Sunday is still March, and as it's late, sending it in March rather than April will make it sound like it was less late than it really is.  if you get my drift. You can still pop in a paper version on Tuesday if you want. E-mail address for the court: [email protected] And for UKPC: [email protected]   [email protected] Defendant WS.pdf
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    • The text on the N1SDT Claim Form 1.The claim is for breaching the terms and conditions set on private land. 2. The defendant's vehicle, NumberPlate, was identified in the Leeds Bradford Airport Roadways on the 28/07/2023 in breach of the advertised terms and conditions; namely Stopping in a zone where stopping is prohibited 3.At all material times the Defendant was the registered keeper and/or driver. 4. The terms and conditions upon  entering private land were clearly displayed at the entrance and in prominent locations 5. The sign was the offer and the act of entering private land was the acceptance of the offer hereby entering into a contract by conduct. 6.The signs specifically detail the terms and conditions and the consequences of failure to comply,  namely a parking charge notice will be issued, and the Defendant has failed to settle the outstanding liability. 7.The claimant seeks the recovery of the parking charge notice, contractual costs and interest.   This is what I am thinking of for the wording of my defence The Defendant contends that the particulars of claim are vague and are generic in nature which fails to comply with CPR 16.4. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is denied. It is denied that the Defendant ever entered into a contract to breach any terms and conditions of the stated private land. 2. Paragraph 2 and 4 are denied. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was only contracted to provide car park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. 3. It is admitted that Defendant is the recorded keeper of the vehicle. 4.  Paragraph 6 is denied the claimant has yet to evidence that their contract with the landowner supersedes  Leeds Bradford airport byelaws. Further it is denied that the Claimant’s signage is capable of creating a legally binding contract. 5. Paragraph 7 is denied, there are no contractual costs and interest cannot be accrued on a speculative charge.   I'm not sure whether point 4 is correct as I think this side road is not covered by byelaws? Any other suggestions/corrections would be appreciated.
    • Dear EVRi parcelnet LTD t/a evri   evri parcelnet isnt a thing also you say defendant's response which is a bit of a weird format.   Something like   Dear EVRi, Claim no xxxx In your defence you said you could not access tracking. Please see attached receipt and label Regards
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vodafone wont refund my money - help


loltel
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this is turning into a nightmare....

 

4 weeks ago on checking my bank statement, i saw that vodafone had taken £317 from my account, i rang CS straight away to be told that was the cost of my bill because i had been in turkey using a turkish network ? - no i have not was my reply etc, they then said i had to take my passport to my nearest vodafone shop to prove i had not been in turkey, which i promptly did, then rang back while still in the store, after an hour they agreed it was a mistake and said my money would be refunded within 5 working days - after 7 working days i rang back, to be told they could not refund my money but have set up a credited account so my monthly contract bill will be taken out of it, i said that is not acceptable, i want my money back, they agreed again but said my bill would be taken off of the refund, £35, i agreed - should go into account within 7 to 10 days...i waited and nothing - today i rang again and was told the refund was processed yesterday and it was my bank holding the payment, into the bank i go, they show me the screen that there is no payment awaiting clearance at all, so back on the phone to be told again, they will try to set up a credit account...NO, i dont want it, i want my money back, the CS says she will escalate it to the manager and call me back, she did about half an hour later, the manager says he will work on it and a refund will be paid into m y account..yes you have guessed in 7 to 10 working days.

I also asked why i didnt receive my usual email/text saying what my bill was, if i had i would have stopped it and queried before the money was taken, was given the usual cant understand why, blah

 

what should my next step be ? trading standards, ?

 

sorry i am so irate, i have even made an appointment with a solicitor to try and get something done.

 

I apologise for my rant, but vodafone have stolen my money and i want it back.

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Personally I'd send them a letter before action, advising that if the cheque they have advised is due to you is not received within there most recently stiplulated timescale that you will take legal action without further notice.

 

If the cheque doesn't turn up submit a Money claim online for the refund, plus fees, plus interest at 8%, you should also be able to seek a small sum in recompense for Voda wasting your time e.t.c, keep your claim reasonable and I'd be astonished if they didn't settle promptly.

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Follow this thread instructions aswell

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed/213340-vodafone-webteam-customers-problems.html

 

Lee_Vodafone has helped a lot of people on this forum.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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Hi loltel,

 

Since you posted a few days ago I really hope that you've now received your refund.

 

However, should this not be the case you're welcome to contact me using the instructions which locutus has kindly directed you to and as soon as we have your details we'll see what's happening and get back to you as soon as we can.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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hi lee

 

I did receive a response from your web team who said they had looked into the problem and hoped my refund would be in my account very shortly, i was offered decembers line rental free as a "sorry" which i gladly accepted, today in the post i received a letter from vodafone advising me that £20 had been credited to my account ? what it is all about i know not..is it my vodafone account ? again i repeat i dont want a vodafone credit account, and its not been put into my bank account ...I

have just returned home from work so i shall ring soon to find out.

 

Have i had my refund...no, of course not

 

Thank you anyway for your response.

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Hi loltel,

 

I'm disappointed to hear that things have still yet to be fully sorted out.

 

As you've mentioned that you've emailed us previously I've had a quick look at of your records to see if I could locate but unfortunately I wasn't able to.

 

So you don't have to email us again could you send me PM with the email address from which you emailed us and I'll try to locate your details through our email system.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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