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    • One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • Six months of conflict have also taken a heavy economic toll.View the full article
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Tower Investigations LTD


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Hi guys, first post here. Will introduce myself in the welcome forums next.

 

Anyway, a few days ago i received this letter:

 

Dear Mr XXXXXXXXXX,

 

We act on behalf of a client and would be oblidged if you could telephone us on FREEPHONE 0800 XXX XXXX in order to assist us with our enquiry.

 

Yours sincerely

 

Tower Investigations Ltd

 

Tower Investigations

 

No specifics, no address, no contact name, just the FREEPHONE number, web url (that takes you to a very basic front page) and reference number.

 

Looking at the posts on Grumbletext, UK consumer complaints - post online and via SMS text message!

 

..they seem to be tied to two companies called GLOBAL DEBT RECOVERY LIMITED / GLOBAL DIRECT SERVICES PLC.

 

Knowing that i have never encountered any financial difficluties or had any outstanding debts, my gut instinct is to ignore the letter and avoid this lot like the plague. However, i am curious to know if anyone else on here has received something similar or had dealings with Tower Investigations?

 

Kind Regards

 

DP :)

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To be on the safe side, it might be an idea to take a look at your credit files.

Experian, Equifax and Call Credit are the three-and you can order your

files online.

It is possible that someone with the same name as you is the person they are

looking for and might have added it to your file in error.

Another possibility is that your id has been cloned, so once again, checking

your credit file might stop things escalating.

  • Haha 1
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Given what LFI has said... I'ld (personally) be inclined to call them... It's an 0800 number, do it from a telephone box... From what U say, U are debt free, so this could be a serious matter. A close friend or colleague could have named you as a referee that is being checked out..?

 

Don't forget that under shedloads of regulations they must tell you the exact nature of their contact!

 

Look forward to updates.

 

Regards, Dave.

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Thanks for the replies, much appreciated. :)

 

I've taken LFI's advice and ordered a credit file - Experian have a free 30 day trial so I plumped for them.

 

I have this nagging feeling that it could have something to do with an ex-girlfriend that I lived with & seperated from 5 years ago. Still, that's purely speculative at the moment, we'll see when the files arrive - I Shall report back.

 

Kind Regards

 

DP

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DP2000,whatever appears on Experian, you will still have to get the other

two reports since banks etc report to different Credit Reporting Agencies.

It is as well to be fully informed on what may be on your separate files

which may help clarify why Tower are trying to involved.

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  • 5 months later...

Had the same thing happen to me on Saturday.

I phoned them mainly because they handle Geneology investigations and it is an interest of mine.

 

I was asked for my birthdate "To comply with the Data Protection Act" I refused to give it them till they told me what it was about. Eventually the individual on the end told me they were acting for a company called "Global....something?" and they were trying to trace an individual whose birthdate they knew. I gave my birthdate and was then asked if I had every lived in Jury, or maybe Dury street, to which the answer was in the negative.

 

On further consideration I realise that I was stupid to give any information at all, they now have my address AND date of birth.

I also found the manner of the chap extremely unprofessional, calling me "Mate", and also lying to me with regards to the Data Protection Act, also if they had the birthdate why the need for a follow up question or does this namesake also share my birthdate.

 

Take heed

 

Keith

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  • 4 months later...

This seems very 'scammy' to me. Scary too.

 

I've just received the exact same letter from Tower Investigations at my home address, but to a completely bogus name. I open ALL letters correctly addressed to this house, even if they don't have my name on them.

 

Dear Mr XXXXXX

 

We act on behalf of a client and would be obliged if you could telephone us on FREEPHONE 0800 877 8761 in order to assist us with our enquiry.

 

Yours sincerely

 

Tower Investigations Ltd

 

Tower Investigations

 

The only return address on their letter is:

 

Registered Office: 2C Cartwright Court, Bradley Business Park, Huddersfield, HD2 1GN.

 

The only phone number is the 0800 number in the text of the letter.

 

They also show:

 

Company Registration No 03402831

Consumer Credit License No 565360

E-mail: [email protected]

Website: Tower Investigations

 

The only contact details on the website are the registered office and the e-mail address, no phone number.

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

(to cut a long story short)

 

Several years ago I started getting letters to this address with a different name. The first three I sent back "Not at this address". But they kept coming, so I opened one and found it was Inland Revenue claiming unpaid income tax (to this bogus person with a different National Insurance number).

 

I telephoned them and explained this person doesn't live here and never had. They apologised and said 'ignore the letters", but they kept coming. I phoned several more time and wrote them a letter. But they kept coming. I saved about 20 of them and posted them all back in one envelope with a nasty letter. But they kept coming.

 

Eventually I had the Bailiff turn up at the front door looking for him. I explained this person doesn't live here, nor had he ever lived here, and it all stopped. UNFORTUNATELY, not before a CCJ had been levied against this address by the Inland Revenue.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I've already had a couple of letters addressed here to this new bogus name (which I've dealt with), and it's my guess that Tower Investigations are trying to find this latest [EDIT].

 

I tried phoning the 0800 number, but all I got was an automated message which 'claimed' to put my call into a queue (with a very strange ring tone). I'll try again on Monday from a public call box.

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  • 2 weeks later...

They offer a wide range of services, but if they were contacting you for the other services they provide such as pre employment checks etc they would have full details and would write thier request not just please ring this number so they are fishing!

All comments are well meant but i am not legally qualified only CAG educated:D

 

 

In the slight chance i have been helpful please click the scales:)

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  • 1 year later...

hi ive just had a letter from tower which was sent to my business landlord.Its from an old debt from 1996.This debt was being chased by another company but they must have sold it onto these bozos now.I have used every trick in the book to avoid paying this debt(basicly my house was repossessed and the building society sold it for £6,000 when i took a mortgage out for £26,000 theres now a shortfall of of 20k) dont know if this will ever go away but im gonna keep duckin and divin.

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  • 1 year later...

i have also recieved a letter from them which was sent to my mums address even though i havnt lived there for the last 7 years when she threw me out. I am also really worried because they address the letter to a mrs alexandra hunt. hunt is my ex-partners and my young son's surname and i have never been known by this name or even been married so am really puzzled as to why they are trying to contact me using that incorrect name.

if they are using the name mrs a.hunt to contact me i can assume its got something to do with when i was living with my ex, which may i add i left him in july 2008 so who could possibly want me using that name, who thinks i live at my mums address and after that amount of time??

 

does anybody know if there is a list of what companies hire tower investigations to investigate us?? or have any ideas of even just a few companies because i know i owed money to a few people/companies when i left my ex partner in july 2008 but if i know who is tryiong to find me then im more prepared for it.

 

much appreciated

thank you

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With a mortgage shortfall it cannot be 'enforced' after 12 years, AND they can only add interest for 6 years..... It drops off your credit files after 12 years (but presumably gets 'archived' and is viewable by certain paid parties.... still to be confirmed).

 

hi ive just had a letter from tower which was sent to my business landlord.Its from an old debt from 1996.This debt was being chased by another company but they must have sold it onto these bozos now.I have used every trick in the book to avoid paying this debt(basicly my house was repossessed and the building society sold it for £6,000 when i took a mortgage out for £26,000 theres now a shortfall of of 20k) dont know if this will ever go away but im gonna keep duckin and divin.
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hi, tower investigations recently sent a letter 2 my mums address which i have not lived at for 7 yrs. they were also using the name mrs alexandra hunt to get in touch with me. ive never been married and the surname they are using is my ex-partners and my young sons surname. and considering i was never known by this name im worried what they could want from me.

 

i am sure i dont owe any money especially under a name which i have never used!!

 

does anybody no what companies hire them as this would give me an idea of what it is they want from me

 

cheers

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What details are on the letter if there is nothing to tell you what they are after ignore them until they do!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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