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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nurses working for ATOS


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I have read a number of threads relating to Nurses who work in an assessment or advisory roll for ATOS. I enclose a copy of parts of their code of conduct which clearly state there duties to people under their care.

 

The following are the Nursing and Midwifery council rules for record keeping

 

Record keeping: Guidance for nurses and midwives

• 42. You must keep clear and accurate records of the discussions you have, the assessments you make, the treatment and medicines you give and how effective these have been

• 43. You must complete records as soon as possible after an event has occurred

• 44. You must not tamper with original records in any way

• 45. You must ensure any entries you make in someone's paper records are clearly and legibly signed, dated and timed

• 46. You must ensure any entries you make in someone's electronic records are clearly attributable to you

• 47. You must ensure all records are kept securely

________________________________________

This section relates to the nurses Duty of Care

Duty of Care

• 32. You must act without delay if you believe that you, a colleague or anyone else may be putting someone at risk

• 33. You must inform someone in authority if you experience problems that prevent you working within this code or other nationally agreed standards

• 34. You must report your concerns in writing if problems in the environment of care are putting people at risk

This section relates to Competence

 

• 38. You must have the knowledge and skills for safe and effective practice when working without direct supervision

• 39. You must recognise and work within the limits of your competence

• 40. You must keep your knowledge and skills up to date throughout your working life

• 41. You must take part in appropriate learning and practice activities that maintain and develop your competence and performance

 

In a number of recent treads Nurses have submitted reports based on assessments that have had major differences to the recordings. I refer you to the section on record keeping.

 

Nurses have also been made aware of changes made. See second section.

 

One nurse was reportedly acting as a Mental Health Advisor when she was employed by the local council to advise in family planning. Please read the section on competence .

 

The only comment I will make is How are they getting away with it ?

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