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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Can I go on holiday whilst on Sick Leave???


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I have been off work for 6 weeks with stress related headaches. Six months ago I booked a flight to Spain for my annual holiday (this June) to visit my mother who lives there permanently. My doctor, who has been certifying me for SSP purposes, has said it would be a good idea for me to go as it would benefit my health.

 

My work on the other hand has told me that employment law says I am unable to leave the country (think they may have that wrong) and that they may invoke disciplinary proceedings if I do. They are saying that I would have to sign myself back to work for the period of my holidays, then go on holiday, and also provide a letter to them from my GP stataing that I was allowed to go abroad.

 

Can anyone with a knowledge of employment confirm that my work cannot require me to stay at home whilst on certified Sick leave, and that even if I did go, a GP would not issue a letter to my employee unless I gave my permission.

 

I think my work have got it ar*e for elbow !

 

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nodebtnow

 

Welcome

 

Its a bit tricky this if you intend to return to work you may get some grief from your colleagues about going on holiday whilst off sick, however, if you are genuinely signed off it does not matter where you take your sickness, a few years ago you may have been sent away to recuperate, The only possible snag is of course is if your company is paying you full pay whilst off sick.

Is there anything in your terms and conditions.

Sharkie

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Are your employers medically qualified? Does the fact that you are going away mean that you will no longer suffer from headaches?

 

Unless you have a unique contract of employment in that it states that you are only eligible for company sick pay when you are confined within the four walls of your house, then they can do very little. Providing that you have a sick note which covers the period when you are away then you cannot be disciplined. There is nothing in employment law which say that you cannot go abroad and they cannot make you report as being fit for work if you are not. You are going away with the blessing of your doctor who thinks that it may be of benefit to you.

 

What they are entitled to do is to question whether you are actually sick, and they can ask for your permission to contact your doctor. You do not have to give permission, but they could then take this into account in deciding whether to start capability proceedings. Your terms and conditions may also provide them with a clause to withhold company sick pay if you do not allow them access to a medical report. Of course if the doctor is willing to confirm your sickness and his opinion on you travelling then they would find it very difficult to argue.

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Just to add to what sidewinder said about questioning whether you are actually sick.

For example, in your case the sun and relaxation could be of great benefit but you clearly can not work. But if you had broken you leg but you’re going on a bike holiday they could rightly say if you’re fit to ride a bike your fit to work.

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There are 2 ways of dealing with this. You can either get your doctor to say that in his/her opinion the holiday would benefit your recovery and then you should be able to continue on your sick leave or say to the company that as you will be on annual leave and useing part of your annual leave entitlement, its got nothing to do with them where you are. If you were still unwell upon your return you may have to get another doctors certificate.

Sidewinder is spot on. I once represented someone who was being disciplined for being seen in a supermarket whilst off sick:eek: We won the case because the employer had to accept that this person (who lived alone) had to eat!!

Lastly, if the company aren't paying you sick pay pay and you are only receiving SSP whats their problem as there is no cost factor involved?

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Thanks Paul, cal and sidewinder...I thought my work were a bot OTT with this. I am still receiving my full monthly salary, so it is probably not just SSP I receive.

My doctor has no problem continuing to certify me as sick in the meantime. I would rather have no headaches and be at work, but the attitude of my work is making them worse. Anyway, thanks for the brilliant advice guys. Regards

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One more thing however you may not have thought about: If you have travel insurance (and you should), make sure you make them aware of your problem before going and get confirmation in writing that they have been made aware of it! Should something happen to you whilst abroad, non-disclosure of pre-existing conditions could be reason enough for them to decline cover and trying to argue it out will give you a much bigger headache! ;-)

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The matter has been rectified, and my GP clarified the position.

 

Basically my doctor has told me that it is none of my work`s business where I go during my period of sick leave as she has deemed me to be unfit for work only.

She added that if my work have any problem with that, they can approach my medical practice, and for a fee, can request a letter from her, to which she will tell them that my health is none of their business. Doctors are great!!!!!!!!!

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If it is stress related that you are signed off, doctors can "prescribe" a holiday for you, in other words, tell you that a stress free holiday away from what ever is causing your stress will help you.

 

2006, I was off work sick, not sure if I was just sick of work or what ;) anyway, the Occu Health came to see me, said in her report that i was "FIT FOR WORK" and that "THE GP MUST NOT BE QUALIFIED" and that If I did not return to work, then my salary should be stopped. I showed this letter to my GP, to say the least he was not impressed, as he qualified some 35 years previously and had practised medicine ever since. (I hate that term "Practised" :eek:) Well anyway, he wrote to my employer, don't know what was said in the letter, but I received a letter from H.R. informing me to take as much time as was required, and if I needed anything to let them know.

 

I returned to work few weeks later, and asked to see the Occu Health Adviser, but I was told she was no longer with us. Shame :(

 

So yes, it has nothing what so ever to do with your employer if you take a holiday, so long as it does not cause you sickness to worsen and extend your period of sickness.

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Your GP may be wrong. What does your contract of employment state? In the industry where i work you cannot take annual leave outside the UK if you are off sick without permission of the company. Usually the leave will be granted if (as in your case) your GP thinks it will help. It may also depend on your pay, as mentioned earlier, are you getting full pay whilst off sick or SSP? Bookworms last post is very relevant too. It also depends on the type of sickness, if it was (for example) Deep Vein Thrombosis and you decided to fly they could question if you are really fit to fly.

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I have been off work for 6 weeks with stress related headaches. Six months ago I booked a flight to Spain for my annual holiday (this June) to visit my mother who lives there permanently. My doctor, who has been certifying me for SSP purposes, has said it would be a good idea for me to go as it would benefit my health.

 

My work on the other hand has told me that employment law says I am unable to leave the country (think they may have that wrong) and that they may invoke disciplinary proceedings if I do. They are saying that I would have to sign myself back to work for the period of my holidays, then go on holiday, and also provide a letter to them from my GP stataing that I was allowed to go abroad.

 

Can anyone with a knowledge of employment confirm that my work cannot require me to stay at home whilst on certified Sick leave, and that even if I did go, a GP would not issue a letter to my employee unless I gave my permission.

 

I think my work have got it ar*e for elbow !

 

Thanks

 

How long have you been employed by them?

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I was having a chat with my dr who is also a friend. I mentioned the above and he said that people are put off sick to 'rest and recouperate' and that time away from the home environment would be more restfull and aid recouperation than staying at home.

He also said that it was a complete myth that you could not go out or away on holiday when off sick, he even suggested that it was probably employers who were perpetrating this myth.

 

Also, employment law says nothing about not going abroad while sick.

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The matter has been rectified, and my GP clarified the position.

 

Basically my doctor has told me that it is none of my work`s business where I go during my period of sick leave as she has deemed me to be unfit for work only.

She added that if my work have any problem with that, they can approach my medical practice, and for a fee, can request a letter from her, to which she will tell them that my health is none of their business. Doctors are great!!!!!!!!!

 

What a rather bizarre outburst from your GP.

 

Of course it is the employer's business to know where you are during your sick leave, out of courtesy if nothing else.

 

There are countless situations where an employee on sick may need to be contacted and, indeed, ordered to return to work, signed off sick or not.

 

You have stated your employer continues to pay your salary whilst your sick yet your doctor says it has nothing to do with them and, for a fee, she will tell them to mind their own business!:confused:

 

I would kindly ask my GP to not do so if I wanted to continue being paid by my employer!

 

Incredible.

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He also said that it was a complete myth that you could not go out or away on holiday when off sick, he even suggested that it was probably employers who were perpetrating this myth.

 

Also, employment law says nothing about not going abroad while sick.

 

I think you will find employment law does indeed address situations of sickness, going on holiday whilst sick and then getting the sack because of that.

 

Somebody with an, alleged, broken leg who is sick from work yet decides to go on holiday skiing is unlikely to win an unfair dismissal claim!

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I think you will find employment law does indeed address situations of sickness, going on holiday whilst sick and then getting the sack because of that.

 

Somebody with an, alleged, broken leg who is sick from work yet decides to go on holiday skiing is unlikely to win an unfair dismissal claim!

 

I didn't mean there was no mention at all of sick in the working time regs, I meant in the general term as posted by the op.

 

Sorry for any confusion.

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