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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • anotheruser0000
      Parking Fee Paid But Input Incorrect VRN

      By anotheruser0000 · Posted

      Thank-you dx for your feedback. That is the reason I posted my opinion, because I am trying to learn more and this is one of the ways to learn, by posting my opinions and if I am incorrect then being advised of the reasons I am incorrect. I am not sure if you have educated me on the points in my post that would be incorrect. However, you are correct on one point, I shall refrain from posting on any other thread other than my own going forward and if you think my post here is unhelpful, misleading or in any other way inappropriate, then please do feel obliged to delete it but educate me on the reason why. To help my learning process, it would be helpful to know what I got wrong other than it goes against established advice considering the outcome of a recent court case on this topic that seemed to suggest it was dismissed due to an appeal not being made at the first stage. Thank-you.   EDIT:  Just to be clear, I am not intending to go against established advice by suggesting that appeals should ALWAYS be made, just my thoughts on the particular case of paying for parking and entering an incorrect VRN. Should this ever happen to me, I will make an appeal at the first stage to avoid any problems that may occur at a later stage. Although, any individual in a similar position should decide for themselves what they think is an appropriate course of action. Also, I continue to be grateful for any advice you give on my own particular case.  
    • dx100uk
      Parking Fee Paid But Input Incorrect VRN

      By dx100uk · Posted

      you can have your humble opinion.... You are very new to all this private parking speculative invoice game you have very quickly taken it upon yourself to be all over this forum, now to the extent of moving away from your initial thread with your own issue that you knew little about handling to littering the forum and posting on numerous established and existing threads, where advice has already been given or a conclusion has already resulted, with your theories conclusions and observations which of course are very welcomed. BUT... in some instances, like this one...you dont quite match the advice that the forum and it's members have gathered over a very long consensual period given in a tried and trusted consistent mannered thoughtful approach. one could even call it forum hi-jacking and that is becoming somewhat worrying . dx
    • anotheruser0000
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By anotheruser0000 · Posted

      Yeah, sorry, that's what I meant .... I said DCBL because I was reading a few threads about them discontinuing claims and getting spanked in court! Meant  YOU  Highview !!!  🖕 The more I read this forum and the more I engage with it's incredible users, the more I learn and the more my knowledge expands. If my case gets to court, the Judge will dismiss it after I utter my first sentence, and you DCBL and Highview don't even know why .... OMG! .... So excited to get to court!
    • lookinforinfo
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By lookinforinfo · Posted

      Though it would be Highview you would  pursue. DCBL are nonentities-on their best day,
    • anotheruser0000
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By anotheruser0000 · Posted

      Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other! One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

pova investigation

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seapring

seapring

Posted
Posted (edited)

Hi,

My wife works for a company who looks after adults with learning difficulties who live in their own shared homes. last month she was suspended for an incident that ocurred while she was on her own with one of the clients, and told that she was under a pova investigation. for obvious reaons i can not say what hapened in a public place, but can IM the facts if anyone needs them to answer my query.Anyway, she had an interview with the police, who stated that in their eyes, she had done nothing wrong and had in fact followed the guidelines laid out in this persons notes.

She has been abused by the clients by them grabbing her hair and pulling out chunks, and nothing was done as the company said that that the clients must know that they are stronger than staff, so they can basically do what they want to you and you can not stop them or will be charged with abuse. The police however told her that she has the right to feel safe in her workplace, which she doesn't as she is now in fear of being attacked and the company ignoring it. During the incident under investigation, she was pulled to the floor by the client,and again, that is of no concern to the company.

the company has since, stated that there will always be 2 staff on duty at any time, which at the time of the incident, the other staff were out with the other 2 clients,so she was qalone in the house with the other.

She has to go to a meeting nest week at the office and is only allowed to take a work colleague(there is nobody she can trust not to be biased) or a union rep (she is not in a union), so i am worried that they might use her as an example and sack her. here comes another problem. She is an american citizen with permanent residency, and we are saving up for her to become a british citizen. The american way of talking is obviously different to ours, and she often uses wording that can be misunderstood as it was in her report on this matter, and if she is sacked she may be banned from ever working in the industry again. Could anyone please give me some advice on this matter if possible.I forgot to add that this happened because she wrote up a report of the incident, but noi member of staff or the client made the accusation and being an american, i believe it was the way she worded it that caused a little confusion, and that is why the police said she did nothing wrong when she explained her wordingto them. I shall be happy to give the ful account in a private message if anyone needs it to give me any advice

 

many thanks.

 

seapring

Edited by seapring
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Big Boss Man

Big Boss Man

Posted
Posted
Hi,

My wife works for a company who looks after adults with learning difficulties who live in their own shared homes. last month she was suspended for an incident that ocurred while she was on her own with one of the clients, and told that she was under a pova investigation. for obvious reaons i can not say what hapened in a public place, but can IM the facts if anyone needs them to answer my query.Anyway, she had an interview with the police, who stated that in their eyes, she had done nothing wrong and had in fact followed the guidelines laid out in this persons notes.

She has been abused by the clients by them grabbing her hair and pulling out chunks, and nothing was done as the company said that that the clients must know that they are stronger than staff, so they can basically do what they want to you and you can not stop them or will be charged with abuse. The police however told her that she has the right to feel safe in her workplace, which she doesn't as she is now in fear of being attacked and the company ignoring it. During the incident under investigation, she was pulled to the floor by the client,and again, that is of no concern to the company.

the company has since, stated that there will always be 2 staff on duty at any time, which at the time of the incident, the other staff were out with the other 2 clients,so she was qalone in the house with the other.

She has to go to a meeting nest week at the office and is only allowed to take a work colleague(there is nobody she can trust not to be biased) or a union rep (she is not in a union), so i am worried that they might use her as an example and sack her. here comes another problem. She is an american citizen with permanent residency, and we are saving up for her to become a british citizen. The american way of talking is obviously different to ours, and she often uses wording that can be misunderstood as it was in her report on this matter, and if she is sacked she may be banned from ever working in the industry again. Could anyone please give me some advice on this matter if possible.

 

many thanks.

 

seapring

 

Sorry to hear about your problems and i hope you get things resolved.

 

Ive experinced similar POVA incidents a number of years ago, they are the to protect the client, but in turn the carer suffers and i feel makes the carer more vunrable to allegations.

 

What part of the country do you live in ? after reading your thread it sounds like a company ive heard about !

The retailers worst nightmare !

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Big Boss Man

Big Boss Man

Posted
Posted
Thanks for the quick reply big boss man.I live in the north east and as i can not mention the company name on here in public for obvious reasons,it is a word used when describing sizes of things

 

Im sorry i can not provide you with more in depth advice, im sure other people will help you in due course.

 

There is specific guidlines that care providers have to follow, these are very indepth and are there to protect the carer as well as the client ! by the sounds of your description, i feel the company has not followed guidlines and failed to protect the carer.

 

Is there any chance you narrow North East down ? I am extremely interested in the name of this company, i understand you can not name them at this time, if and when the time permits please let me know.

The retailers worst nightmare !

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monkeychicken

monkeychicken

Posted
Posted

KIrrespective of POVA, your wife is entitled to a duty of care from her employers, and be provided with a safe place of work.

 

Can I suggest she raises a grievance.

 

Also I cannot understand this thing about saving up to become British citizen - I didnt think it cost.

 

Anyway we wont hold her american status against her (except for giving Hannah Montanna to the world!)

I am not a lawyer, so all my advice is provided on the basis that you will check them with a trained legal professional with legal insurance.:(

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seapring

seapring

Posted
  • Author
Posted

thanks for the reply monkeychicken.We will definately consider raising a grievance. Yes, once you pas the citizenship exam, you have to pay the government £720 for the privelidge of obtaining a piece of paper and then £60 odd on top to attend the ceremony which is compulsory.Thats after paying about £3500 for various visas giving permission to reside here over the 5 years before you can take the exam

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elpulpo

elpulpo

Posted
Posted

I think it's a sad fact that Americans working here in the UK are quite often subjected to unlawful discrimination on the grounds of their national origin.

Perhaps it's overlooked as we (kinda) speak the same language and many of them are racially European. They tend to be, in my experience (I lived there for a year), particularly polite, decent people themselves.

My ex-wife worked here for the best part of a year and was frequently very upset by 'comments' made by her co-workers, which they clearly thought were innocuous. They wouldn't have dared make an equivalant 'joke' towards someone who was, say, African-Caribbean or Asian.

 

Clearly, sometimes there is a language barrier. Your wife needs to be forthright about this, and make sure that her employers take her use of language as an American into account. Although it may not be apparent to them, they're guilty of unlawful discrimination if they don't make reasonable adjustments for her use of language.

 

B*gger me, I'm dying for a fag.

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seapring

seapring

Posted
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Posted

A quick update and advise if anyone knows of any suitable.My wife has at last received a date for her disciplinary hearing. She was told at her first meeting last year that she would get a copy of the notes taken at that meeting for her to check and sign as being true(notes requested to be verbatim and were not), and that she would hear from them within a week. She obviously did not hear within the week, and the copy of the notes taken were not sent to her, and have been written in their report in a way that favors the company(missing some of the meeting out). Also the company states that there is absolutely no difference between the American and English language, which there obviously is.Everything she has said during this investigation has been twisted around to make her look bad.It also mentions the fact that she asked to be allowed to show exactly what she did, and was not allowed to do so, which would have given insight to what she was really trying to say, but again was taken in the wrong context.

Any advice would be greatly appreciated.

 

many thanks,

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Bigredbus

Bigredbus

Posted
Posted (edited)

Under current legislation care homes are required to make a POVA referral if they reasonably believe that a care worker is guilty of misconduct which has harmed, or has placed at risk of harm, a vulnerable person in their care...

 

Minutes of a meeting are rarely 'verbatim', unless as transcript of recordings... Nevertheless, I would suggest that your wife raises a grievance as per the content of those minutes, once in her possession, in relation to the substance. She may decline to sign them as true...

Edited by Bigredbus

---Aut viam inveniam aut faciam---

 

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cerberusalert

cerberusalert

Posted
Posted
n written in their report in a way that favors the company(missing some of the meeting out). Also the company states that there is absolutely no difference between the American and English language,

 

Mmmm, obviously they haven't read this yet. TravelFurther - British-American Dictionary

 

Just click the letters of the alphabet on the left. ;)

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