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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help With New Boiler


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Not sure if this is the right place to post this.

 

We have a back boiler that is over 30 years old. A few months ago we had to have it looked at because it is not running properly. The company who cameout to us said that it isnot worth fixing and more or less condemned it.

 

We don't have the money to buy or have a newboiler fitted. I do receive DLA and ESA (contributions related) but I have been told that this does not mean I can claim a grant from warm front to pay for it. This week we had help-link come to give us a price to have anew system fitted, but the finance has not gone through.

 

My husband works and whilst he has a reasonable paid job we do not have any money ofour own. Because I was refused DLA for so long everything we had in savings has gone on paying everyday bills. I have anumber of health problems and the fear of having no centralheating during the coming winter scares me. We have also been told that the boiler is no longer economical to run and with a new boiler we could save alot of money per week.

 

My dilemma is the same as everyone elses - where do you go when you just don't have the money to replace something so important in your home? We can't get a loan because of our credit rating - (all gone to pot with me having to give up work) - I have spoken to Warm front and a rather rude lady kept saying well if its contributed ESA no you can't get any help and DLA does not count, Our family don't have that kind of money.

 

We have never been in this position before and it worries me and I wondered if anyone new of any other options?

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I assume you own your own home Lainey?

 

You can apply for a DFG (disabled facilities grant) - it's up to £30,000, and can cover whatever you need to help with things such as heating, kitchen, stair lift, bathroom etc, as long as they'll benefit your disabilities. Also, you choose your own contractors.

 

A grant can be used to give you better freedom of movement into and around your home and/or to provide essential facilities within it.

If you are disabled, acceptable types of work include:

 

  • widening doors and installing ramps
  • providing or improving access to rooms and facilities - for example, by installing a stair lift or providing a downstairs bathroom
  • improving or providing a heating system which is suitable for your needs
  • adapting heating or lighting controls to make them easier to use
  • improving access to and movement around the home to enable you to care for another person who lives in the property, such as a child

 

 

An occupational therapist will look at your circumstances and can recommend the type of adaptation(s) needed.

 

 

Here is a link: http://www.direct.gov.uk/en/disabledpeople/homeandhousingoptions/yourhome/dg_4000642

 

Edit: If you apply for one of the above, make sure you look at everything you might need as you can only apply for the one of these, and with it being up to £30,000, you might as well have anything else done to make life easier for you.

 

Oh I also see that a landlord can also apply for it on your behalf if you rent - so get the ball in motion Lainey, you'll have your new heating in time for the winter hopefully! Good luck!

Life is like an echo, it all returns......The good, the bad, the false, the true......So if you give life the best you have, the best will come back to you.

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have you approached your supplier, some of them allow you to purchase the boiler through the prepayment meters. it is not an ideal option as of course once they have the meters in the property they are loath of remove them, and you do pay slightly more for your bills, though they deny this...

the caring sharing uk of today!! its disgraceful that you are in this position, if the above options are not going to be helped would try this route...good luck

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Thanks for your advice not good news from my OT. "

Unfortunately Disabled Facilities Grants do not fund heating and boilers unless they are part of a larger adaptation such as a ground floor extension.

I have been informed that Sldc sometimes has funds available, you can Contact ,,,,,,,,,,,,, (Housing Renewal Officer) to discuss - her number is 0000000 (she works Tuesdays, Wednesdays and Thursdays). - no they can't help as a boiler is not in there criteria - however if Iwanted a full downstairs extension then it would be done.

 

She also recommended Warm Fron - but I don't get the right ESA and DLA does not count. Warm Front have sid no.

 

First time I feel mortified that I have no mney, nowhere to turn and no one who seems to help. I know thisis what somemight say the real worl. Which is cruel and uncaring. Iam not being melodramatic here when I say that this winter I will not have any heating only a gas fire in my kitchen and nothing upstairs. God what amIgoing to do?

 

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Lainey, you have to put your foot down and fight this - I know, I'm talking from personal experience!

 

The OT's will try to put you off getting this grant - but if you have a condition that is affected by the cold, such as a chronic lung condition, diabetes, thyroid disease, heart conditions etc etc, then they can not refuse you. It has not one thing to do with a "bigger adaption".

 

Grr, they make me so mad!!! I wish I could have been there with you when the OT came out!!! :-x

Life is like an echo, it all returns......The good, the bad, the false, the true......So if you give life the best you have, the best will come back to you.

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Hi Duckwaddler - thanks for that so what do you suggest I do take it to her manager or I have a number of the things that youmention and I cannot do without any heating. If you could give me an idea of how I could go about it it would be greatly appreciated. Thanks

 

Debt4get I have had British Gas today to give us a price for the work and boiler etc £4660 which is £1000 more than a local enginerr and the interest that I would pay would mean I pay for my central heating £7960. I don't really thinkI can pay that amount for a new boiler etc. It is just so high. Its added just over £3000 to the original cost. Thanks

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Hi Lainey! I'm going to pvt message you, but it'll be in the morning as there's a lot to tell - and don't worry, you will get your heating sorted out! And if their not careful, your local council may find they have to pay you a pretty nice some of compensation on top, trust me, mine did :-D

 

I'll message you asap in the morning, try not to worry okay? :hug:

Life is like an echo, it all returns......The good, the bad, the false, the true......So if you give life the best you have, the best will come back to you.

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