Consumer Action Group envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | | 
13th September 2006, 19:11
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#21 (permalink)
| | Site Team |  Re: barracad v PC World
LBA sent yesterday let's see what they do next.
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer. "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly) www.unsubscribe-me.org www.LOVEstoke.org | 
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13th September 2006, 19:44
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#23 (permalink)
| | Site Team | Re: barracad v PC World
I imagine they'll tell me to ring that premium rate number to sort out a repair.
Or they could do the decent thing and either send me a cheque for the full amount, or at least get someone to contact me to arrange the repair. But I doubt it.
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer. "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly) www.unsubscribe-me.org www.LOVEstoke.org | |
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21st September 2006, 20:48
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#24 (permalink)
| | Site Team | Re: barracad v PC World
Well... another letter received and guess what they say...
Ring the premium rate number to arrange repair!! They obviously don't read the letters before replying to them.
They then go on to state that if I don't want to ring the premium rate number then I should take the laptop back to the store who will sort it all out for me. Hang on a minute, isn't that what I did in the first place, hence me writing to them?!
I've given them my phone number to ring me if they want me to arrange a repair with somebody as I am not ringing their premium rate number - if they can't be bothered to ring me then why should I be bothered to drive another 19 miles just to argue with their "Duty Manager" again? Been there, done that... which they would know had they bothered to read my letters.
They don't want to play ball so looks like I'll have to take this one all the way.
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer. "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly) www.unsubscribe-me.org www.LOVEstoke.org | |
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
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Re: barracad v PC World 
