Help Needed!!!

[tom3131]

Hey,
I need a template letter to send to PC World!

Details Below:

>Bought iPod Nano 2gb for £140 (14/06/2005)
>Warranty Ends (14/06/2006)
>Item becomes faulty (02/08/2006)
>Apple say cant do anything
>PC world say the same
>I Believe item breaches implied contract term of "merchantable quality" because you dont pay £140 for a music player to last less then 18 months.
>Apple spokeswoman is quoted to say that ipods are designed to last 4 years.

Any help and advice and that template letter would be greatly recieved.

Regards , TOm

PS: didnt buy using CC

[blacksheep1979]

Your contract is with PC World so deal with them.

Basically say that apple have said the product should be good for 4 years, sale of goods act 1979 (as amended) states that goods must be as described, fit for the purpose and of satisfactory quality as such your goods do not conform to contract and you request they are repaired or replaced at their expense. If they are unwilling to conform to their legal obligations you will seek compensation through the small claims court.

[WOW Geek]

Your wasting your time going into the store for this... Try and send a letter to there head office but most claims are thrown out anywayz on the grounds of misuse, damage, customer based software cockups... be warned...