Help where do i stand?

[livebait]

Hello all,

This is new to me but can anyone help me.
I brought 2 lcd tv from pc world around 18 months ago cost £300 each and with in 2 weeks they have both stoped working.
I know they are out of warranty but you don't expect them to stop working 18 months later do i have any come back or have i lost my £600.
Should i contact pc world or the manufacture.

Thank you for your help.

Livebait

[citizenB]

You could try both of them.. PC world first perhaps, then the manufacturer.

[ForestChav]

Under the sale of goods act they have to last a "reasonable time" after purchase and statute puts a ceiling of six years (five in Scotland) on any claim.

You are entitled to a free repair or replacement of the goods if they are not found to have conformed to contract due to a fault present when purchased AND have not lasted a reasonable time.

After six months from purchase the onus is on the buyer to prove that the fault existed when the item was purchased - within the first six months it is down to the retailer to prove it wasn't faulty when it was bought.

If you contact PCW I suppose they will ask you to get an engineer's report proving the fault.

[laptops]

You should go and talk to some body at PC world. They will tell you the best options you are left with.