Halifax terms and conditions on ppi policy?

[maggie]

Took out a loan for 13,000 in 2001,ppi added.
Took out a second loan in 20004 for same amount ,that cleared the remaining balance on 2001,ppi added on to second loan in 2004.
20001 loan figures=
Cash loan 13.000
total charge for loan=3,037.40 total amount to pay=16,037.40
insurance loan=cash price=2,440.70/total charge for credit for ins. loan=570.10/total amount to pay for insurance loan=3,010.80
total loan=15,440.70 .total charge for credit for total loan=3,607.50.
total amount to pay=19,048.20

2004 loan figures
Cleared the outstanding amount of above loan
cash loan=13,000
total charge for credit for loan=2,893.40/total amount to pay for cash loan=15,893.40
insurance loan=2,760.91
total charge for credit for ins. loan=614.69 /total amount to be paid for ins.loan=3,375.60
total loan=15,760.91
total charge for credit for total loan=3,508.09
total amount to pay=19,269.90

When I rang the halifax and asked them for a copy of terms and conditions for both loans(once again), 3 days ago and asked if the terms and conditions on their online banking were the same,I was told that to request a loan on-line ,the terms and conditions were different than applying for loans in branch.we applied for both the above loans in our local branch in person,and I have telephoned the Halifax quite a few times to request the terms and conditions for both the 2001 and 2004 loans,but I have received nothing.

Does anyone have copies of these terms and conditions as when we were being interviewed for these loans,we were never asked of any medical conditions we might have,as I have been receiving DLA since 1989,and if my husband had to leave work and be my carer,I don,t think we would be liable to claim on the ppi.This is one of the conditions I read on-line on the Halifax site.Also,even though both of us had to sign for the loan,only my husband,s name is on the PPI ,only he would be able to claim .

Any help would be appreciated please.

Maggie

[maggie]

((((((Bump))))))

Maggie

[reidnet]

Hi Maggie,
I would tend to submit a CCR request and ask for a true copy of the original executed agreements, these should include the terms and conditions, as the PPI was a condition of the loan I would mention this and request that copies of the relvant Terms and Conditions are enclosed.

I would also advise to communicate with them regarding this matter in Writing Only, unless of course you have a way of recording any telephone conversations.

Ian

[maggie]

Thanks Reidnet.Where can I find a template letter of a ccr request please.
Maggie

[maggie]

bump.

[BaldyBaldwin]

any news??

[maggie]

No Baldybaldwin,
I have no idea how to work out what is owed.I think we were mis-sold the policies as I have been on disability living allowance for the previous 3 yrs before we took the loans out,and if my husband should finish work to become my carer,the policy(s) would be void as my illness is the same as before the loans were taken,it would be classed as a previous condition.

Maggie

[maggie]

forgot to say,none of this was explained to us when taking out the loan/s.
Maggie

[hellhasnofury]

Originally Posted by maggie

forgot to say,none of this was explained to us when taking out the loan/s.
Maggie

Hello Maggie,

Have you sent the cca request that reidnet suggested, if not do so to see what you actually signed for.

I would also send a full Subject Access Request if you have not already done so. You need this information before you start the process of reclaiming back what the took from you

If you need help just ask.

[maggie]

Hi Hellhasno fury
I received a load of gobblydygook documents on both loans from my Subject Access Request request,(don,t understand a thing on them)but I haven,t sent for a CCA request on both loans.Will send for CCA this week.

Nightmarefor banks was helping me on the figures they sent me for both loans from my Subject Access Request, but I have heard nothing from him since I scanned in the documents and sent them to him thru e-mail.This was months ago.I am not very clued up on all this jargon they send you.

Maggie

[hellhasnofury]

Originally Posted by maggie

Hi Hellhasno fury
I received a load of gobblydygook documents on both loans from my S.A.R - (Subject Access Request) request,(don,t understand a thing on them)but I haven,t sent for a CCA request on both loans.Will send for CCA this week.

Nightmarefor banks was helping me on the figures they sent me for both loans from my Subject Access Request, but I have heard nothing from him since I scanned in the documents and sent them to him thru e-mail.This was months ago.I am not very clued up on all this jargon they send you.

Maggie

Hello Maggie,

I will help you if I can,

Right first things first,

Loan 1 What was the date of the loan start payment made, and how long did it run for. what was the interest rate applied to it.

loan 2 Was there any refund form the first loan ppi to the start of loan 2. what date did you start how long did it run for and the interest rate applied.

Please do send of for the copies of the credit agreement, Send them this letter with payment £1 for each agreement in the form of a postal order

Your address

their address


Dear ,

Re:- Loan Account No. xxxxxxxxxxx

With reference to the above agreement, I would be grateful if you would send me a copy of this credit agreement.

I understand that under the Consumer Credit Act 1974 (Sections 77-79), I am entitled to receive a copy of our credit agreement on request. I enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

I understand a copy of our credit agreement should be supplied within 12 working days.

I understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

I look forward to hearing from you.

Yours sincerely,


Speak soon

[maggie]

Hi Hellhasnofury,

Right,
1st loan =first payment taken on 22/11/01
payments made on it up to 11/03/04
Interest rate0.176% monthly interest rate
apr 8.9% annual percentage rate


I haven,t got a clue if there was any refund from the ppi from the 1st loan.it just states on the Subject Access Request documents I received----

we had a 3 month payment break to the start of the second loan

settlement date 22/12/03 11/03/04
total due-new loan required £9,226.69 £8,618.18
---------no new loan required £9,370.51 £8,751.38
last transaction detail_____24/11/03 24/02/04
as 22/11/03 as 23/02/04
£317.47 cr £317.47 cr

I have written this down exactly as it appears on the documents they sent me.this is for the 1st loan.

second loan taken out 11/03/2004 we are still paying the monthly figure of £321.15 which we will be paying until 10/05/09

interest rate applied=monthly=0.639%

annual percentage rate=7.9%

I hope you can understand this ,as I haven,t got a clue.I rang the Halifax up at the beginning of the year and asked if the PPI on the second loan could be cancelled,but they told me that a new loan would have to be taken out,plus they would add a £1000.00 on top.I was completely flumoxed ,so I put the phone down.

Maggie

[maggie]

I have the personal loan agreements in front of me as I type,with both our signatures on both credit agreements.

Maggie

[hellhasnofury]

Originally Posted by maggie

Hi Hellhasnofury,

Right,
1st loan =first payment taken on 22/11/01
payments made on it up to 11/03/04
Interest rate0.176% monthly interest rate
apr 8.9% annual percentage rate


I haven,t got a clue if there was any refund from the ppi from the 1st loan.it just states on the S.A.R - (Subject Access Request) documents I received----

we had a 3 month payment break to the start of the second loan

settlement date 22/12/03 11/03/04
total due-new loan required £9,226.69 £8,618.18
---------no new loan required £9,370.51 £8,751.38
last transaction detail_____24/11/03 24/02/04
as 22/11/03 as 23/02/04
£317.47 cr £317.47 cr

I have written this down exactly as it appears on the documents they sent me.this is for the 1st loan.

second loan taken out 11/03/2004 we are still paying the monthly figure of £321.15 which we will be paying until 10/05/09

interest rate applied=monthly=0.639%

annual percentage rate=7.9%

I hope you can understand this ,as I haven,t got a clue.I rang the Halifax up at the beginning of the year and asked if the PPI on the second loan could be cancelled,but they told me that a new loan would have to be taken out,plus they would add a £1000.00 on top.I was completely flumoxed ,so I put the phone down.

Maggie

Hello Maggie,

Please have a read of this link and reconsider asking them again to cancel and refund you

Consumers to benefit from PPI refunds agreement

I will look at your figures a bit later if thats ok, I'm a bit busy at the mo.

I have worked on the pretext of asking for what they have taken in ppi and interest and then charged interest at the contractual rate. Now if you had a refund, let them argue that one, they will soon come back and correct the final figures. There is no rush to get the refund, slowly, slowly catch the monkey

[maggie]

Ohhh Thank you very,very much Hellhasnofury,
I will have a good study of the thread above.

Maggie

[hellhasnofury]

Originally Posted by maggie

I have the personal loan agreements in front of me as I type,with both our signatures on both credit agreements.

Maggie

MMMMmmmmhhh interest, but do they