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Would you like to clean up your credit file? Check it out | | | | | | | Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process. | Welcome to The Consumer Action Group and The Bank Action Group
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5th June 2007, 22:19
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#1 (permalink)
| | Platinum Account Customer | Wednesday1867 Vs MBNA PPI (No Agreement info needed) Long title
At the minute my mind is racing with ways to try and screw over MBNA
My thread explains more Wednesday1867 vs MBNA***WON***
My main questions are, MBNA told me they don't have an agreement for me, they are roughly 2 weeks off committing a criminal offence.
If and when i reclaim unlawful charges and interest, my balance wouldn't be too high.
Now we get to PPI, i don't remember asking or agreeing to it. If they can't produce the agreement, am i in a good position to reclaim all of the PPI and interest?
I did cancel the PPI in March 2006, it was never cancelled, i did ring to complain and they did refund several months and several months worth of interest associated with the PPI, but they carry on charging me for it, so who is to say i didn't try cancelling it in the first year and nothing happened?
I did send a letter today, complaining that they still charge me and it should be cancelled, bad timing tho as my Subject Access Request or sort of sar information turned up today.
So am i likely to be succesful in a claim for charges and PPI if i went about it in post number 27 on my thread?
Any comments or info or even a push in the right way would be very much appreciated.
Thanks 
__________________ HSBC Current Acc - Court Date set for 05 Sept 07 HSBC Managed Loan - No Agreement Supplied N1 Filed 07 Aug HSBC Card Services - S.A.R - (Subject Access Request) Sent 23 May 40 Days No Contact. MBNA (PPI Claim) - Pre Lim Sent 09 July MBNA (Charges) - *Won* £3,025.50 June 07 Citi Cards - S.A.R - (Subject Access Request) Sent 25 June Citi Cards - CCA Sent 25 June (Account in Dispute 13 July) Egg Loan - CCA Sent 25 June (Account in Dispute 13 July) Egg Card - Pre Lim Sent 26 June. LBA sent 12 July Capital One - CCA Sent 25 June (Received Pre Contract Document Unenforcable 14 July) Capital One - Pre Lim sent 05 July (£236.57) Offered £56..... Rejected Mint CCA - Received Looks OK Mint - Pre Lim sent 06 July (£128.24) Offered £43.20.... Rejected |
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12th June 2007, 22:50
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#6 (permalink)
| | Gold Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Interest rate and PPI statements should be supplied under Subject Access Request...If they haven't sent you this info than u should sent them Data Protection Act - Non-Compliance - Template Letters and inform Information Commisioner....
they have to provide u the statements of charges including PPI.... |
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12th June 2007, 22:54
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#7 (permalink)
| | Platinum Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Yep, have done  the extra 7 days ends tomorrow or Thursday, then i can get some letters in the post
Got an email addy now, so going to bug them on that and report them to the Information Comm. Just rather they turn up, than go thro the long slog of taking them to court...
So cmon MBNA send me my statements......... 
Last edited by wednesday1867; 12th June 2007 at 22:55.
Reason: Added to post.
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12th June 2007, 23:01
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#8 (permalink)
| | Gold Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Well, give them also a ring....ask them THE question: WHY???  ))
it helped me  )
get friendly with the person on the other line....tell them u understand how busy they r...but you r going to stick with YOU deadline....so when can they send you statements???? or ..if they do not receive them by DATE...u ll submit complaint to INfo Commissioner  )
helped me...i did it with a flirting voice with a strong accent  )))) |
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12th June 2007, 23:38
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#9 (permalink)
| | Platinum Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Dont think a broad Yorkshire accent will get me far and knowing my luck, would never get a lovely lady on the other end of the phone, prob some jumped up jesse who wants to argue the toss or who knows as much about the credit act of 1974 as i do about the infamous sport of toad tickling in the outback of Australia*
I'll stick to email for now.
Thanks for the interest tho
*Now dont quote me on the toad tickling, might not happen, might be rife, who knows  |
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21st June 2007, 19:09
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#10 (permalink)
| | Platinum Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Quote:
Originally Posted by wednesday1867 I did cancel the PPI in March 2006, it was never cancelled, i did ring to complain and they did refund several months and several months worth of interest associated with the PPI, but they carry on charging me for it, so who is to say i didn't try cancelling it in the first year and nothing happened?
I did send a letter today, complaining that they still charge me and it should be cancelled | JUst an update got a letter saying thats not how they want to do business and it should of been cancelled, he is refunding the rest plus interest and adding £25 gesture of regret to my account
Wait til i eventually get my statements and i ask for it allllllllllllll back muhahahahah  |
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21st June 2007, 20:41
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#11 (permalink)
| | Gold Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Great  ))))like it will help those £25  )
Keep fighting  )) they will use anything and everything to shut you up  )
how long left till 40 days expires?
regards,
Itsme |
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21st June 2007, 22:31
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#12 (permalink)
| | Platinum Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Hows it going Itsme?
Its expired
Sent Subject Access Request 26 April
Received Transactions 05 June (dated 30 May)
Sent 2 letters and an email, last one gives them to next friday, then its onto court and information Comm. Reason i kept giving them more time, dont get paid til next week and if i persue it thro the court, it will drag just receiving the statements out for possible another 2 months.
Also i can add the standard interest rate to my charges. I need the statements to work out all the PPI charges  |
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22nd June 2007, 00:27
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#13 (permalink)
| | Gold Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Hello you  )
Going slow...prelim hearing on the 9th at local court  ))
Have you phoned them? what have they sad?
regards,
itsme |
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22nd June 2007, 08:46
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#15 (permalink)
| | Platinum Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Back to the PPI. As i have sent the CCA request about 6 weeks ago, they havent provided anything as yet, but im thinking with this breakthrough, i could send them a letter thanking them for doing something that should of been done a year ago then question my request for PPI in the first place. Say something along the lines of Dear Sir, Thank you for your letter dated XX/XX and the fact that you will refund my charges back to my original request. Now thinking back over my banking hostory with MBNA, firstly i dont seem to remember ever reqesting, or signing in agreement that PPI should be added to my account. Secondly, i seem to remember a member of staff telling me the policy is void, if my account is in arrears or over the credit limit? I seem to think i asked then for it to be cancelled as my account was over the limit at the time and had been for 2-3 months, so meant i was paying for something i couldnt use. I require, you to send me confirmation or a copy of my signed agreement, asking for PPI to be added to my account, also a list of terms and conditions, relating to the PPI< mainly claiming rights if an account is over the limit. If you can provide me with this information, i would really appreciate it, if you fail on either aspect, i will be looking to have either the PPI charges plus interest refunded from conception of my account, or just the charges when my policy would of been voided, again plus any contractual interest. For a company as large as MBNA, i think 14 days should suffice for me to receive this information. If nothing is heard within the next 14 days, i will act on the impression that no agreement for the PPI exists and i will proceed to claim back all my PPI charges I look forward to hearing from you Yours BLah blah Blah So this letter would get the ball rolling, while giving me time to wait for the finished Subject Access Request and actuall PPI costs. Obviously they wont provide my acceptance, as they havent provided my agreement yet ANy ideas anyone, reckon this will do or any tweaks needed. |
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23rd June 2007, 00:42
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#16 (permalink)
| | Gold Account Customer | Re: Wednesday1867 Vs MBNA PPI (No Agreement info needed) Quote:
Originally Posted by wednesday1867 Back to the PPI. As i have sent the CCA request about 6 weeks ago, they havent provided anything as yet, but im thinking with this breakthrough, i could send them a letter thanking them for doing something that should of been done a year ago then question my request for PPI in the first place. Say something along the lines of Dear Sir, Thank you for your letter dated XX/XX and the fact that you will refund my charges back to my original request. Now thinking back over my banking hostory with MBNA, firstly i dont seem to remember ever reqesting, or signing in agreement that PPI should be added to my account. Secondly, i seem to remember a member of staff telling me the policy is void, if my account is in arrears or over the credit limit? I seem to think i asked then for it to be cancelled as my account was over the limit at the time and had been for 2-3 months, so meant i was paying for something i couldnt use. I require, you to send me confirmation or a copy of my signed agreement, asking for PPI to be added to my account, also a list of terms and conditions, relating to the PPI< mainly claiming rights if an account is over the limit. If you can provide me with this information, i would really appreciate it, if you fail on either aspect, i will be looking to have either the PPI charges plus interest refunded from conception of my account, or just the charges when my policy would of been voided, again plus any contractual interest. For a company as large as MBNA, i think 14 days should suffice for me to receive this information. If nothing is heard within the next 14 days, i will act on the impression that no agreement for the PPI exists and i will proceed to claim back all my PPI charges I look forward to hearing from you Yours BLah blah Blah So this letter would get the ball rolling, while giving me time to wait for the finished S.A.R - (Subject Access Request) and actuall PPI costs. Obviously they wont provide my acceptance, as they havent provided my agreement yet ANy ideas anyone, reckon this will do or any tweaks needed. |
Looks OK,
but a bit soft  ... I would threaten them with complaint to Info Commissioner Officer Information Commissioners Office – Information Commissioner's Office.
I had received my statement | |