PPi? Need more info

[monopoly23]

My fiancee has two loans with Lloyds tsb. One was for £1500 and the other for £1000. We just checked the accounts online and found that the first loan amount was actually £1825 and the second was £1145. Im assuming that the extra sums of £325 and £145 added to these loans were PPI.

He applied for both these loans online and was probably sent stuff in the post at the time but he didn't keep it and cant remember if the interest rates were more than the ones stated when he applied.

Now so far he has made 18 monthly payments on both these loans.
That equals £899.82 paid to the first loan but the balance is still at £1325.22! So from £900 paid only £500 has been paid off. This does not seem right to me.
Also, £891.70 has been paid to the second loan but the balance is £458.27.
I don't understand how a after paying £900 off a loan of £1825 leaves the balance at £1325.

Does anyone know what we should do next? We have the loan account numbers. We also have the address for Lloyds account services after ringing to cancel the PPI on his credit card. Is there a template anywhere for requests of information for loans? We need the T&C's, the total interest rates payable, the signed credit agreement and anything else of relevance.

I think he is being hugely ripped off.

[monopoly23]

Anyone??

[Russjo]

Hiya Monopoly

I found this on somebody else's thread, hope it helps

Hello,

I used this one for a loan with a couple of companies. It is a full S.A.R - (Subject Access Request) relating to all info.

DATA PROTECTION ACT 1998
SUBJECT ACCESS REQUEST


Dear Sir/Madam
Name xxxxxxxxxxxx
Account No’sXXXXXXXXXXXXXXXXXX


I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts and credit cards accounts
Please supply me with a complete list of transaction and charges relating to my history with your organization, INCLUDING Loans and other products. Alternatively a complete set of statements for the accounts or associated accounts is acceptable. I would be grateful if you would provide the following for ALL accounts or associated accounts I have held with your organization:
-Full copies of all contracts which you believe exist or have existed between myself and your organization, including true copies of any documents you hold in support of the same.
- A complete list of all transactions or statements relating to ALL of my Loan Accounts with your organization.
-Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.
-Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.
- Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
-Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.
I enclose a cheque in the sum of £10 to cover your fee.
IF YOU UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIALTELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROCECTION.
I look forward to hearing from you in the first instance of receipt.
Yours faithfully

[monopoly23]

Thanks. That does help. I think I might tweak it a bit to suit my circumstances but it provides a good template.

[hellhasnofury]

Originally Posted by monopoly23

Thanks. That does help. I think I might tweak it a bit to suit my circumstances but it provides a good template.

Hello,

In my experience even when you send them a full Subject Access Request asking for ALL information, you will not get it all. You will find that you have to keep on at them as they will only trickle the ppi info to you. They seem to think that if they state the cost for the ppi that is sufficent. I have only almost got to the bottom of how much it has cost me, £4,600 for the premium and the interest I was charged on this and that I have actually paid is £3,955, and they still have not told me the APR applied to the ppi premium. and this is after 3 or 4 letters. You have to keep at them and ask for written clarification of everything.
I would amend the template letter to your circumstances, but add that you want all information to the ppi policy, apr of interest to it., how long it ran for. who it is with etc. A TOTAL BREAKDOWN.

Good luck to you

[monopoly23]

Thanks for that. With it being Lloyds that I want the info from, I think I was expecting a battle to begin with! They are not the easiest company to get anything out of. Very infuriating