consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 20th March 2007, 14:26   #1 (permalink)
Capitulator
Basic Account Customer
Default PPI & Self Employed/Director ?

I am hoping someone could elaborate on whether I was 'mis-sold' PPI on my credit card here !

I sent SARs to both MBNA and Cap1 recently and have received back statements showing penalty charges etc. The statements from MBNA also showed PPI payments up to 2003 when I cleared the balance with a transfer from Cap1. Up til then, I believe I had been paying PPI since I first took out the MBNA card in 1997 or thereabouts.

Thing is, since 1996 I have been a self-employed contractor ie. a director of my own company and I am not sure the PPI would have been any benefit to me whatsoever in any case !

Do I have a case for claiming back any (or all) of this PPI ?

Many Thanks, Tim aka Capitulator
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th March 2007, 15:53   #2 (permalink)
reidnet
Platinum Account Customer
Default Re: PPI & Self Employed/Director ?

Hi Tim,
In with your data from your Subject Access Request did you recieve a copy of the signed agreement from MBNA ?, If so have a look and see if their is any signature etc regarding PPI, I would think that the PPI would probably just been added onto the agreement.

Some PPI policies will not cover the self employed so if you had tried to make a claim on the policy the chances are that you would not have been succesful in claiming. Basically you would have being paying for something that is of no use to you.

If you have the terms and Conditions relating to the PPI have a good read through them and see what it says regarding self employment. And remember PPI should always be Optional, can you remember asking for PPI ?

Ian
__________________
Lloyds TSB -PPI - Full refund . 05/09/06
Halifax settled in Full.. 22/09/06
TSB First Claim SETTLED IN FULL 19/10/06
Second Claim to Lloyds TSB - Settled in Full
Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07
GE Money / Purpleloans - Now Settled after 1 year.



If my post has helped you, please click the scales!

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.
reidnet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th March 2007, 18:29   #3 (permalink)
Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

Thanks for the reply reidnet,

No, I did not receive a copy of my original agreement ! I am considering complaining about this as their 40 days have expired ! ( I asked about this in a different forum and was advised to send a letter giving them 7 days or I'll take it further !)

This means I currently don't know if I ticked the box or not - I'm not even sure I ever did as I seem to remember a lot of this happened over the phone ! It was such a long time ago and I think the situation was that I applied for the card in writing but didn't elect for PPI. At a later date my card got defaced and I rang up for a replacement at which point I may have been asked if I wanted PPI - I seem to remember telling them that I was self-employed but they gave me the impression that it was OK.

That's about it. I presume I need to find the T&C or ask MBNA for the ones in effect at the time and, of course, the application form ?

A plethora of thanks for your help so far !

Tim aka Capitulator
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th March 2007, 23:35   #4 (permalink)
The Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

Hello namesake
Goodluck for your claim another thing we have in common is that we both follow Ian's excellant advice.
Sorry Ian if this confuses you.
I'm the old get

regards Carl
The Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 23rd March 2007, 20:19   #5 (permalink)
hellhasnofury
Platinum Account Customer
 
hellhasnofury's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 3,211
hellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informative
Default Re: PPI & Self Employed/Director ?

Quote:
Originally Posted by Capitulator View Post
Thanks for the reply reidnet,

No, I did not receive a copy of my original agreement ! I am considering complaining about this as their 40 days have expired ! ( I asked about this in a different forum and was advised to send a letter giving them 7 days or I'll take it further !)

This means I currently don't know if I ticked the box or not - I'm not even sure I ever did as I seem to remember a lot of this happened over the phone ! It was such a long time ago and I think the situation was that I applied for the card in writing but didn't elect for PPI. At a later date my card got defaced and I rang up for a replacement at which point I may have been asked if I wanted PPI - I seem to remember telling them that I was self-employed but they gave me the impression that it was OK.

That's about it. I presume I need to find the T&C or ask MBNA for the ones in effect at the time and, of course, the application form ?

A plethora of thanks for your help so far !

Tim aka Capitulator
Hello

I have been reading the MBNA form part of this site and it appears this company is quite incompetant at sending out information, and not replying to letters, requests etc etc.

If you want the original credit agreement you can sent them a CCA you will find it in the templates library it is letter n that you send with £1. They are that bad they may not even sent you that. You will have to file a complaint with the Information commisioners office. for non-compliance and inform mbna you have done this.

Last edited by hellhasnofury; 23rd March 2007 at 20:21. Reason: dreadful spelling
hellhasnofury is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th March 2007, 12:36   #6 (permalink)
Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

To The Capitulator: Hello to you also namesake ! (Although I was first! ) Thanks for your wishes - I'm going to need all I can get with taking on both MBNA and Cap1 for charges as well as MBNA for PPI !

To hellhasnofury : Thanks for the info. - in my original Subject Access Request I requested only charges information which they did send me but they didn't cash my Subject Access Request fee and sent me their own Access Request form which had an option for all info including original application form ! I sent this back and all they sent me was every statement dating back to 2001 - no application form !

As the forty days has now passed, I assume I should send them alanfromderby's template letter 3 ? Before I do that, I need to be clear on what I do if they don't comply ?!
Never having undertaken anything like this before, I want to make sure I understand what I am/should be doing - the prospect of court applications is pretty daunting especially if everything has to be done to set timescales !

Many Thanks,
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th March 2007, 13:37   #7 (permalink)
hellhasnofury
Platinum Account Customer
 
hellhasnofury's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 3,211
hellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informative
Default Re: PPI & Self Employed/Director ?

Quote:
Originally Posted by Capitulator View Post
To The Capitulator: Hello to you also namesake ! (Although I was first! ) Thanks for your wishes - I'm going to need all I can get with taking on both MBNA and Cap1 for charges as well as MBNA for PPI !

To hellhasnofury : Thanks for the info. - in my original Subject Access Request I requested only charges information which they did send me but they didn't cash my Subject Access Request fee and sent me their own Access Request form which had an option for all info including original application form ! I sent this back and all they sent me was every statement dating back to 2001 - no application form !

As the forty days has now passed, I assume I should send them alanfromderby's template letter 3 ? Before I do that, I need to be clear on what I do if they don't comply ?!
Never having undertaken anything like this before, I want to make sure I understand what I am/should be doing - the prospect of court applications is pretty daunting especially if everything has to be done to set timescales !

Many Thanks,
Hello, I do understand that it can be a bit daunting, but we all have to pursue this course of action or they win, They think they are a law unto themselves and don't need to comply with our requests. But by the law of the land with we all have to follow, they must.

Follow alanfromderby's advice This is just a small paragraph with who you complain to and your next steps to take.

This letter has been sent by first class recorded delivery, and therefore should have reached you by xx/xx/xx (insert next working day after posting) – as you will be aware, as of this date you have just XX days (insert days remaining since they received your original request) in which to comply with my request. As stated above, a complete set of account statements for the period in question will be acceptable; however, I expect this to be provided within the time period for Data Protection Act compliance.

Should there be any further attempts to delay compliance, I will be left with no alternative but to commence a County Court action under section 7, and section 15(2) of the Data Protection Act 1998, and in due course, escalate this matter into an official complaint to the Information Commissioner and the FSA.


Good luck
__________________
If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW
hellhasnofury is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th March 2007, 21:56   #8 (permalink)
danler
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 99
danler Novitiate
Default Re: PPI & Self Employed/Director ?

Hi Capitulator

My husband who is a director so classed as self employed had PPI with MBNA, they paid out for 6 months when he smashed his legs up in a bike accident. Barclays also paid out as well.
danler is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th March 2007, 23:39   #9 (permalink)
progenic7
Gold Account Customer
 
progenic7's Avatar
Default Re: PPI & Self Employed/Director ?

Hi Cap,

i am in the same position as you i was self employed at the time of opening MBNA account, now the thingis they sent me the agreement because i did my own my explicit Subject Access Request in no uncertain terms what i wanted from them.
I know for a fact i did not tick the box, but on my copy agreement the box is ticked, they sold me the PPI over the phone about a week after opening account.
They new i was self employed and new the PPI wouldnt cover me, it clearly says that in their very own terms and conditions (only if you go into receivership..ie disolve the compnay) if you injurred your back like i did for a few months then they wont pay, because technically your company is still live.
What im saying to cut a long story short is that, Yes you do have a very good claim on your hands and you are fully entitled to all your PPI premiums back + interest @ 29% to boot.

another poster said they paid out on a self employed claim, all i can say to that is either they made a mistake or the claim was slightly altered on the claim form if you get my meaning. Because as i say again on their own terms and conditions it makes it abundently clear they wont pay on a self employed case.

Go get em mate
__________________
Dont Rush - Take Your Time - Dont always take me seriously

If you feel i have helped you then click Here, if you feel i have not helped you then click Here, if you want to complain about this go Here, if you would like bank secrets then go Here.

MBNA - Case Charges+PPI+CI+LA+Damages +costs
RBS Credit Card - Case Charges+CI+LA+Costs
Barclays - Case Charges+CI+LA+Damages+cos ts
Halifax - Case Charges+CI+Damages+costs
Online Finance - Case Charge+CI+Damages+costs
progenic7 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th March 2007, 13:48   #10 (permalink)
Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

I guess it may all be down to the wording on the PPI form and, perhaps, what arrangement an individual has ?

I have no doubt that there are probably different versions depending upon when it was taken out. I've had my MBNA card since 1996 but I don't have the original T&Cs and it may well be they change their terms and wording periodically.

I do recall though that I specifically asked them about unemployment and they said that even as a director I would be OK ! It was only a long time after then that I realised the implications meant that the company would have to be dissolved to *prove* unemployment etc. as progenic7 has said.

I've sent off my LBA to them anyway as I'm still missing my original application form and I'll see what happens !
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th March 2007, 13:54   #11 (permalink)
Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

hellhasnofury: Thanks for that ! On alans letter, it mentions about 'damages at the discretion of the court' - what are these damages ? Is this something I come up with or does the court do it ?

Tks,

Tim aka Capitulator
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th March 2007, 14:25   #12 (permalink)
hellhasnofury
Platinum Account Customer
 
hellhasnofury's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 3,211
hellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informative
Default Re: PPI & Self Employed/Director ?

Quote:
Originally Posted by Capitulator View Post
hellhasnofury: Thanks for that ! On alans letter, it mentions about 'damages at the discretion of the court' - what are these damages ? Is this something I come up with or does the court do it ?

Tks,

Tim aka Capitulator
Hello,

I found this in the bank template letter under the Data Protection Act non compliance, by alan

This is sections 5 and 6

5. By virtue of the Defendant's failure to comply with the Subject Access Request the Claimant has suffered damage (and distress).

6. The damage (and distress) caused is:

Extra costs incurred in addition to court costs, due to the Defendants failure to comply - this includes the cost of additional correspondence and time spent preparing documents and seeking legal advice, I estimate this cost to be £...........

Add any further things that can be clearly quantifiable, and to which you can provide proof.

Please be aware that claims for distress are only available where the distress is caused by the quantifiable damage. You would usually need professional evidence in support. If you are intending to go down this route it is vital you contact us before proceeding.
hellhasnofury is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th March 2007, 14:33   #13 (permalink)
hellhasnofury
Platinum Account Customer
 
hellhasnofury's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 3,211
hellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informativehellhasnofury Highly informative
Default Re: PPI & Self Employed/Director ?

Hello again,
This is the sticky
Data Protection Act Non-Compliance - Particulars of claim

When you claim at court on the N1. This is what you would put in your claim,

If you go down the route of damages, you decide what you want to claim for, time writing letters, postage, paper and envelopes, ink for your printer, electricity to run your computer, the twenty fags and the three bottles of wine that your needed to steady your nerves when you wrote the letters etc etc

I read somewhere on the forum that some people had claim up to £9.25 and hour.

If it gets to court, shich I am pretty sure it won't. The judge would decide if your claim for damages is allowed.

Good luck
hellhasnofury is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th March 2007, 16:34   #14 (permalink)
reidnet
Platinum Account Customer
Default Re: PPI & Self Employed/Director ?

Yeah I believe you can claim £9.25 per hour for prepairing claim etc, Now if I was to claim this from GE for the Time I have spent on my claim I think they would go into administration..lol

Ian
reidnet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th March 2007, 00:08   #15 (permalink)
Capitulator
Basic Account Customer
Default Re: PPI & Self Employed/Director ?

Hi reidnet aka Ian

I'm thinking maybe you write veeeery sloooooowly and use incredibly long words that require an awful lot of spell checking !

Sounds like a good tack to me, I think I'll use it myself ! lol

Tim aka Capitulator
Capitulator is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th March 2007, 00:13   #16 (permalink)
<