Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
|
Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
| | | | Do your Internet search here:-
| | | CAG Announcements | |
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
You will have to register before you can post.
To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Are you a victim of unfair trading? Check it out The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | | Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process. | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
23rd March 2007, 20:19
|
#5 (permalink)
| | Platinum Account Customer | Re: PPI & Self Employed/Director ? Quote:
Originally Posted by Capitulator Thanks for the reply reidnet,
No, I did not receive a copy of my original agreement ! I am considering complaining about this as their 40 days have expired ! ( I asked about this in a different forum and was advised to send a letter giving them 7 days or I'll take it further !)
This means I currently don't know if I ticked the box or not - I'm not even sure I ever did as I seem to remember a lot of this happened over the phone ! It was such a long time ago and I think the situation was that I applied for the card in writing but didn't elect for PPI. At a later date my card got defaced and I rang up for a replacement at which point I may have been asked if I wanted PPI - I seem to remember telling them that I was self-employed but they gave me the impression that it was OK.
That's about it. I presume I need to find the T&C or ask MBNA for the ones in effect at the time and, of course, the application form ?
A plethora of thanks for your help so far !
Tim aka Capitulator | Hello
I have been reading the MBNA form part of this site and it appears this company is quite incompetant at sending out information, and not replying to letters, requests etc etc.
If you want the original credit agreement you can sent them a CCA you will find it in the templates library it is letter n that you send with £1. They are that bad they may not even sent you that. You will have to file a complaint with the Information commisioners office. for non-compliance and inform mbna you have done this.
Last edited by hellhasnofury; 23rd March 2007 at 20:21.
Reason: dreadful spelling
|
| |
24th March 2007, 12:36
|
#6 (permalink)
| | Basic Account Customer | Re: PPI & Self Employed/Director ? To The Capitulator: Hello to you also namesake ! (Although I was first!  ) Thanks for your wishes - I'm going to need all I can get with taking on both MBNA and Cap1 for charges as well as MBNA for PPI !
To hellhasnofury : Thanks for the info. - in my original Subject Access Request I requested only charges information which they did send me but they didn't cash my Subject Access Request fee and sent me their own Access Request form  which had an option for all info including original application form ! I sent this back and all they sent me was every statement dating back to 2001 - no application form !
As the forty days has now passed, I assume I should send them alanfromderby's template letter 3 ? Before I do that, I need to be clear on what I do if they don't comply ?!
Never having undertaken anything like this before, I want to make sure I understand what I am/should be doing - the prospect of court applications is pretty daunting especially if everything has to be done to set timescales !
Many Thanks, |
| |
24th March 2007, 13:37
|
#7 (permalink)
| | Platinum Account Customer | Re: PPI & Self Employed/Director ? Quote:
Originally Posted by Capitulator To The Capitulator: Hello to you also namesake ! (Although I was first!  ) Thanks for your wishes - I'm going to need all I can get with taking on both MBNA and Cap1 for charges as well as MBNA for PPI !
To hellhasnofury : Thanks for the info. - in my original Subject Access Request I requested only charges information which they did send me but they didn't cash my Subject Access Request fee and sent me their own Access Request form  which had an option for all info including original application form ! I sent this back and all they sent me was every statement dating back to 2001 - no application form !
As the forty days has now passed, I assume I should send them alanfromderby's template letter 3 ? Before I do that, I need to be clear on what I do if they don't comply ?!
Never having undertaken anything like this before, I want to make sure I understand what I am/should be doing - the prospect of court applications is pretty daunting especially if everything has to be done to set timescales !
Many Thanks, | Hello, I do understand that it can be a bit daunting, but we all have to pursue this course of action or they win, They think they are a law unto themselves and don't need to comply with our requests. But by the law of the land with we all have to follow, they must.
Follow alanfromderby's advice This is just a small paragraph with who you complain to and your next steps to take. This letter has been sent by first class recorded delivery, and therefore should have reached you by xx/xx/xx (insert next working day after posting) – as you will be aware, as of this date you have just XX days (insert days remaining since they received your original request) in which to comply with my request. As stated above, a complete set of account statements for the period in question will be acceptable; however, I expect this to be provided within the time period for Data Protection Act compliance. Should there be any further attempts to delay compliance, I will be left with no alternative but to commence a County Court action under section 7, and section 15(2) of the Data Protection Act 1998, and in due course, escalate this matter into an official complaint to the Information Commissioner and the FSA. Good luck
__________________ If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW |
| |
26th March 2007, 23:39
|
#9 (permalink)
| | Gold Account Customer | Re: PPI & Self Employed/Director ? Hi Cap,
i am in the same position as you i was self employed at the time of opening MBNA account, now the thingis they sent me the agreement because i did my own my explicit Subject Access Request in no uncertain terms what i wanted from them.
I know for a fact i did not tick the box, but on my copy agreement the box is ticked, they sold me the PPI over the phone about a week after opening account.
They new i was self employed and new the PPI wouldnt cover me, it clearly says that in their very own terms and conditions (only if you go into receivership..ie disolve the compnay) if you injurred your back like i did for a few months then they wont pay, because technically your company is still live.
What im saying to cut a long story short is that, Yes you do have a very good claim on your hands and you are fully entitled to all your PPI premiums back + interest @ 29% to boot.
another poster said they paid out on a self employed claim, all i can say to that is either they made a mistake or the claim was slightly altered on the claim form if you get my meaning. Because as i say again on their own terms and conditions it makes it abundently clear they wont pay on a self employed case.
Go get em mate
__________________ Dont Rush - Take Your Time - Dont always take me seriously If you feel i have helped you then click Here, if you feel i have not helped you then click Here, if you want to complain about this go Here, if you would like bank secrets then go Here. |
| |
28th March 2007, 14:25
|
#12 (permalink)
| | Platinum Account Customer | Re: PPI & Self Employed/Director ? Quote:
Originally Posted by Capitulator hellhasnofury: Thanks for that ! On alans letter, it mentions about 'damages at the discretion of the court' - what are these damages ? Is this something I come up with or does the court do it ?
Tks,
Tim aka Capitulator | Hello,
I found this in the bank template letter under the Data Protection Act non compliance, by alan
This is sections 5 and 6
5. By virtue of the Defendant's failure to comply with the Subject Access Request the Claimant has suffered damage (and distress).
6. The damage (and distress) caused is: Extra costs incurred in addition to court costs, due to the Defendants failure to comply - this includes the cost of additional correspondence and time spent preparing documents and seeking legal advice, I estimate this cost to be £........... Add any further things that can be clearly quantifiable, and to which you can provide proof. Please be aware that claims for distress are only available where the distress is caused by the quantifiable damage. You would usually need professional evidence in support. If you are intending to go down this route it is vital you contact us before proceeding. |
| |
28th March 2007, 14:33
|
#13 (permalink)
| | Platinum Account Customer | Re: PPI & Self Employed/Director ? Hello again,
This is the sticky Data Protection Act Non-Compliance - Particulars of claim
When you claim at court on the N1. This is what you would put in your claim,
If you go down the route of damages, you decide what you want to claim for, time writing letters, postage, paper and envelopes, ink for your printer, electricity to run your computer, the twenty fags and the three bottles of wine that your needed to steady your nerves when you wrote the letters etc etc
I read somewhere on the forum that some people had claim up to £9.25 and hour.
If it gets to court, shich I am pretty sure it won't. The judge would decide if your claim for damages is allowed.
Good luck  |
| |
29th March 2007, 00:08
|
#15 (permalink)
| | Basic Account Customer | Re: PPI & Self Employed/Director ? Hi reidnet aka Ian
I'm thinking maybe you write veeeery sloooooowly and use incredibly long words that require an awful lot of spell checking !
Sounds like a good tack to me, I think I'll use it myself !  lol
Tim aka Capitulator |
| | |