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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 23rd January 2007, 22:06   #1 (permalink)
craigamc
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 133
craigamc Novitiate
Default Welcome Finance PPI

What do you think of this?

23 January 2007


Customer Relations Manager
Welcome Finance Services

Kingston House
Centre 27 Business Park
Woodhead Road

Batley
West Yorkshire

WF17 9TD


Dear Sir or Madam,


Re: Claim for Refund Of Personal Loan Insurance
Policy Number WMCxxxxxxxxx

In July 2005 I was approved a loan for £1,000. I was advised that as condition of the loan, a payment protection insurance (PPI) would be part of the loan, as it would insure payments would covered if I were to become unemployed or was unable to work. This was in the form of an additional loan totaling £542.91

It is fact that you are not allowed to make(PPI) a condition of a loan.

I therefore consider that I have been mis-sold this expensive insurance, and request that a full refund of all costs incurred through the aforementioned PPI, including all associated interest, and that the loan agreement schedule and payments be adjusted, to incorporate the removal of all costs associated with PP1 and itself as detailed.

I would appreciate an immediate response to this letter that will conclude this matter as mentioned.

Yours faithfully,

Mr C McCarroll
__________________
Welcome Finance ***WON*** PPI Refunded! 09/03/07
Chelsea mortgage LBA Sent 2/8 £4700.69 Letter referring me to T&C's rec'd 11/08 16/8 LBA2 sent Gave up
Barclays S.A.R Sent 2/8 1 C/Account, Mortgage & 15/8 Statements on way
BarclayCard S.A.R - Sent 2/8
GE Cap (Burton) S.A.R - sent 7/8
Littlewoods S.A.R - sent 7/8
Marks and Spencer (Storecard) S.A.R - sent 7/8
Marks and Spencer (Personal Loan) S.A.R - sent 7/8
MBNA CC S.A.R - sent 7/8
Halifax S.A.R - sent 7/8
GE Capital (Debs) S.A.R - sent 7/8
GE Capital (BHS) S.A.R - (sent 7/8
Blackhorse (Loan) S.A.R - sent 7/8
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Old 24th January 2007, 00:55   #2 (permalink)
reidnet
Platinum Account Customer
Default Re: Welcome Finance PPI

Hi,
Letter looks ok to me, But I may be inclined to give them 14 Days to refund the PPI and Interest. I would add in that if they do not respond in a possitive manner within 14 Days you will send a LBA giving them a further 14 days to settle your complaint, and if they do not respond in a positive manner after the 14 Days on the LBA then I would go down the road of going to court to recover the Money.

I would advise this in case you do have to issue a claim via the small claims court system, If you do go to court you have to at least show that you have given them a reasonable timescale to refund the PPI plus Interest. 28 Days is seen by the court as a reasonable time to settle a complaint.

They will fight harder over Mis Sold PPI than they do re bank charges. It is a bit harder to Prove Mis Selling, so be prepared for a bit of a fight.

That is just my opinion on the matter.. But please put some thought into being reasonable before diving in.

Good Luck

Ian
__________________
Lloyds TSB -PPI - Full refund . 05/09/06
Halifax settled in Full.. 22/09/06
TSB First Claim SETTLED IN FULL 19/10/06
Second Claim to Lloyds TSB - Settled in Full
Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07
GE Money / Purpleloans - Now Settled after 1 year.



If my post has helped you, please click the scales!

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.
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Old 24th January 2007, 20:06   #3 (permalink)
itsmeandonlyme
Gold Account Customer
 
itsmeandonlyme's Avatar
Default Re: Welcome Finance PPI

Quote:
Originally Posted by craigamc View Post
What do you think of this?

23 January 2007


Customer Relations Manager
Welcome Finance Services

Kingston House
Centre 27 Business Park
Woodhead Road
Batley
West Yorkshire
WF17 9TD


Dear Sir or Madam,


Re: Claim for Refund Of Personal Loan Insurance
Policy Number WMCxxxxxxxxx

In July 2005 I was approved a loan for £1,000. I was advised that as condition of the loan, a payment protection insurance (PPI) would be part of the loan, as it would insure payments would covered if I were to become unemployed or was unable to work. This was in the form of an additional loan totaling £542.91

It is fact that you are not allowed to make(PPI) a condition of a loan.

I therefore consider that I have been mis-sold this expensive insurance, and request that a full refund of all costs incurred through the aforementioned PPI, including all associated interest, and that the loan agreement schedule and payments be adjusted, to incorporate the removal of all costs associated with PP1 and itself as detailed.

I would appreciate an immediate response to this letter that will conclude this matter as mentioned.

Yours faithfully,

Mr C McCarroll




Well done Craigamc, great letter but you should send it to the Head Office in Ruddington for the Chief Executive attention....Send it by recorded and phone them in 2 days to confirm they received the letter.



Ian is right... it's a long way till you get your money back from WF....so be prepared)))))))))

G d luck and keep us updating))))
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Old 29th January 2007, 07:49   #4 (permalink)
Bicester1
Classic Account Customer
 
Bicester1's Avatar
Default Re: Welcome Finance PPI

Hi

Yes ok but I would agree with reidnet give them a reasonable timescale in writing laid out in the prelim letter,14 days from your prelim to an LBA an then another 14 dayas to proceedings. Something like this :

My targets to resolve this matter


I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets. I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.


If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that this time frame is sufficient for a large company such as yours with its dedicated staff and departments. After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline.

Sick at it and good luck.

Oh one other small thing I think you mean ensure not insure !

Good luck

Bicester1
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Old 29th January 2007, 08:51   #5 (permalink)
craigamc
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 133
craigamc Novitiate
Default Re: Welcome Finance PPI

Thanks for your help and support

I will make amendments and send off, I will let you know progress
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Old 29th January 2007, 16:47   #6 (permalink)
reidnet
Platinum Account Customer
Default Re: Welcome Finance PPI

Good luck Craig
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