Hi all,
RBS recently confirmed that they have "misfiled" my OH's CCA and that they are aware that they cannot enforce the debt through the courts.
We thought great, offer a F+F and that's one down 9 to go.
However, when putting paperwork together I remembered that in July 2008 they turned down our claim for a mis-sold PPI on it and stated that during their investigations they consulted the Credit Card Agreement.
Obviously we now know that this is wrong and the actual document they "consulted" was the application form.
Any ideas if we can now ask for that PPI plus
interest
back and if we can demand that they refund us direct rather than taking it off the balance of an unenforceable debt?
thanks