Hi there.
Its always best to check to see if the company were covered by GISC, because I know the FSA did not come into action until Jan 2005.
Because I know the
fos
can only investigate complaints if these firms were covered by the above at the time of taking out the policy.
I have an issue with at least one of mine, where one of these were marginally missed from under jurisdiction, annoying I know, but then there is always court action.
If you check your paperwork, if you still have any there should be a company reg number, you can check out on the FSA website in the register search which should confirm if they were regulated or not.
If you don't mind me asking, who was the loan with ?
Maybe we will be able to confirm this right now.
Another thing, if you no longer have the paperwork, I would request a Subject Access Request (Subject access request), although this costs £10, they must supply you with all the information they have on you on that account etc.
They have 40 days to comply to this.
There is a template (Subject Access Request) in the library index page.
Please send by recorded post though - this way you can track this down on the royal mail website.
They cannot deny on receiving this then.
My only concern is you mention this was over 6 yrs ago, they should supply all information going back as far as 6 years, so you may not receive the data/information from the beginning, but then you state it finished 3 yrs ago, they should supply this and maybe the calculations of the breakdown of when this was settled.
It may even come to the point that you can also try to reclaim under a "unfair rebate" settlement.
Whatever you decide to do, good luck !
But if you require further info - just yell here.
Di.