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Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


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Old 7th June 2008, 10:39   #21 (permalink)
Bog
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Default Re: 1st plus refund & drop in monthly payments

I aggree write to the Cardiff address, they will pass it on to the relevant dept/office.

I too got my S.A.R - (Subject Access Request) back very quickly and with least amount of fuss.
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Old 7th June 2008, 19:47   #22 (permalink)
marshallka
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Default Re: 1st plus refund & drop in monthly payments

Braveheart, i have read some of your claim with Firstplus and i too have tried for the ppi and the rule 78. Our loan was jan 2000 and outside jurisdiction with the FOS. I wondered how you were getting on. I have now sent another claim to the FOS about the unfair settlement we received from Firstplus. They have yet to reply as they have not looked at it. I received a refund of £90 of my policy which cost £4163 over 160 months and we settled in just over 3 years. I hope you win with them. They are loan sharks really and above the law it seems.
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Old 7th June 2008, 22:30   #23 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Still ongoing, but the longer it takes the more determined I get. Bring it on !!!

When you get your S.A.R - (Subject Access Request) paperwork back, make sure you check through it. They missed loads of pages and letters from ours.
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Old 7th June 2008, 23:33   #24 (permalink)
marshallka
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Default Re: 1st plus refund & drop in monthly payments

I wrote back after receiving my S.A.R - (Subject Access Request) and got a few more bits. I sorted their papers out and some looked to be sort of numerical but when i asked about the missing ones they said "they simply do not exist". How can you prove what is missing. Its your word against theirs isn't it.
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Old 7th June 2008, 23:46   #25 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Hello braveheart bear and marshallka,

Quote:
I wrote back after receiving my S.A.R - (Subject Access Request) and got a few more bits. I sorted their papers out and some looked to be sort of numerical but when i asked about the missing ones they said "they simply do not exist". How can you prove what is missing. Its your word against theirs isn't it.
This caught my eye. If they admit they do not exist then when it comes to crunch time in Court they obviously cannot produce them in the bundle as they do not exist If they do try to produce them then you produce the letter you have received from them to say they cannot be admitted as documentary evidence as they do not exist ( SEE THIS LETTER ).

just a thought
aa
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Old 8th June 2008, 08:36   #26 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

thanks everyone for your input it looks like i'll have a long fight on my hands! Can someone comment on my post 1 about the reduction in monthly payments as that seems really wrong to me, anyone else had any issues with this?
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Old 8th June 2008, 11:15   #27 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Quote:
Originally Posted by fedupwithmuppets View Post
thanks everyone for your input it looks like i'll have a long fight on my hands! Can someone comment on my post 1 about the reduction in monthly payments as that seems really wrong to me, anyone else had any issues with this?
If you let us know the following, I will try to help......

Loan Amount =

PPI Premium = £15,134.82

Apr% = 9.52%

Monthly Int.% =

Number of Payments =

Total Monthly Payment = £804.12 (Inclusive of PPI)

All this will/should be on your original loan agreement (Some of the info I filled in from your previous posts - correct in wrong)

Last edited by Bog; 8th June 2008 at 11:33.
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Old 9th June 2008, 00:24   #28 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Quote:
Originally Posted by Bog View Post
If you let us know the following, I will try to help......

Loan Amount = 61,800

PPI Premium = £15,134.82

Apr% = 9.90%

Monthly Int.% = ???

Number of Payments =180

Total Monthly Payment = £804.12 (Inclusive of PPI)

All this will/should be on your original loan agreement (Some of the info I filled in from your previous posts - correct in wrong)
Cheers, i have filled in the other bits apart from the monthly int % as there isn't one stated.

i have also cut and pasted the letter i have attached to the S.A.R let me know if there is anything i need to change as i'm going to post it tomorrow. thanks

I acknowledge your letter dated 1st June and your offer of a refund, however, I must point out that that the FOS have said that a partial refund is unfair therefore I decline your current offer and respectfully request that you refund all our payments that we have paid so far.

I am also a confused about the monthly payment figure as the reduction is not the same as the payments I have been paying on the original agreement. Please can you write back and explain why on our agreement it says that we will be paying £158 per month off the PPI, however, according to your letter dated 1st June our monthly repayments on our whole loan will only be reduced by £28.53?

I look forward to you and all our relevant documents at your earliest convenience,

Lets see what pathetic excuse they come out with. Just in case i didn't say we took the loan out in august 06.
cheers for you help guys
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Old 9th June 2008, 10:27   #29 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

They don't pro rata their reductions. They argue something along the lines that the policy carries more risk at the start therefore costs more at the beginning and less at the end and therefore the reduction you get is not what you might expect - the FSA have not said that this is unfair practice (having said that if they haven't recalculated the interest to the end of the loan then I would think you could complain about that!)

If I were you I would look through all the info on mis-selling and see if any apply to you as that may be easier to argue
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Old 9th June 2008, 12:05   #30 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

cheers sparklez, so am i right in thinking that the fsa haven't said that partial refunds are infair? Any ideas about the monthly payments also?
should i send the letter above with the S.A.R.s request or should i leave it until i get the S.A.R - (Subject Access Request) back then write and tell them what i want?
It does seem like everyone is having problems with 1st plus currently eh?
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Old 9th June 2008, 12:09   #31 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Right, I've put your figs into my spreadsheet and came up with the following:

Loan Amount £61,800.00
PPI Premium £15,134.82
Total Loan £76,934.82
Apr% 9.9
Monthly Int.% 0.825*
No. of Payments 180
No. of Years 15
Monthly Payment £804.12

Actual Costs (Over full term of loan)

Total True Cost £144,741.60 (Monthly payment x 180)
Total Interest 67,806.78 (True cost - Total loan)
Annual Int.% 9.9 (Not accurate, this should be monthly interest x 12, not APR)
Annual PPI Int. £1,498.35 (Interest x Annual Int%)
Total PPI Int. £22,475.21 (30%of total interest!)
Monthly PPI Int. £124.86


* Please note that in the absence of the actual monthly interest figure (FP must have changed their agreement forms, as it is on mine from 2004), the monthly interest figure is just the APR dived by 12 - not accurate, but close enough to prove a point!

That point being FP are taking the P*ss by reducing your monthly payment by £24!! The actual amount of PPI interest you are paying out of your monthly payment of £804.12 is £124.86!!!

If you take the £2000 they have offered off the initial £15,134.82 for PPI, it does indeed reduce the monthly payment by c. £24, but you are still paying a huge amount of interest on the reduced PPI amount (£13,134.82). See below for what I mean - I have just taken £2k of the PPI Premium and reduced the monthly payment by £24......

Loan Amount £61,800.00
PPI Premium £13,134.82
Total Loan £74,934.82
Apr% 9.9
Monthly Int.% 0.825
No. of Payments 180
No. of Years 15
Monthly Payment £780.12

Actual Costs (Over full term of loan)

Total True Cost £140,421.60 (Monthly payment x 180)
Total Interest £65,486.78 (True cost - Total loan)
Annual Int.% 9.9 (Not accurate, this should be monthly interest x 12, not APR)
Annual PPI Int. £1,300.35 (Interest x Annual Int%)
Total PPI Int. £19,505.21 (33% of total interest!)
Monthly PPI Int. £108.36

Sparkle is right they don't pro-rata the payments (again just another way of ripping us off!).

If you where not made fully aware of the cost implecations of adding the PPI as a single premium at the begining if the loan i.e none of this was explained to you, IMO you have a very good case for mis-selling and you should go for a full refund of the PPI premium (not an insulting £2k) and all interest to date!!

Hope this makes things a bit clearer (FP do their best to conceal true costs )

Out of interest, how many monthly payments have you made so far?
__________________
------------------------------------------------------------

First Direct - Refund of Bank Charges...... **WON** (Offered full amount of £5200 2 days before court)

Amex - Refund of charges..... **WON** (£330 refunded without much fight)

First Plus PPI - **WON** (Full Refund + Interest)
Barclaycard PPi - Ongoing (Being complete tos*ers!)
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Old 9th June 2008, 14:53   #32 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

my god thanks for that bog...how much should i ask for then...sorry bit of a dim wit when i comes to figures!!!
I'm also sure that i have something somewhere that says the amount overall for ppi (over the course of the loan...ill try and find the paper).
thanks for your help on this bog much appreciated
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Old 9th June 2008, 14:56   #33 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

sorry forgot to put that we have been paying it now for 18 months
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Old 9th June 2008, 15:03   #34 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

*Edit - I've just realised they are reducing the interest over the term of the loan so scrap most of what I wrote before!!*

As I see it if you should (if possible) reclaim the whole PPI & interest on it as mis-sold and this would be by far the best way for you to progress as the reduction of £2000 is terrible as Bog has highlighted!!.

Last edited by Sparklez30; 9th June 2008 at 15:08.
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Old 9th June 2008, 15:14   #35 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Also I wonder if anyone can advise re the prices of the PPI as I see it the policies only run for 5 years to cover for the full 15 years you would have to pay 3 premiums of £15134.82 totalling £45404.46 which is 73% of the original loan amount (before interest as I can't calculate what effect interest would have for additional policies taken out further down the line). How can they justify these figures - could this as well add weight to a claim of mis-selling or does the lack of value for money not make any difference?
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Old 9th June 2008, 15:22   #36 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Quote:
Originally Posted by fedupwithmuppets View Post
my god thanks for that bog...how much should i ask for then...sorry bit of a dim wit when i comes to figures!!!
I'm also sure that i have something somewhere that says the amount overall for ppi (over the course of the loan...ill try and find the paper).
thanks for your help on this bog much appreciated
I've sent you a PM
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Old 11th June 2008, 17:07   #37 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

I am glad to here that Braveheart,
That may save us some trouble later on if I do not get a favourable response from the FOS.
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Old 11th June 2008, 19:35   #38 (permalink)
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Default Re: 1st plus refund & drop in monthly payments

Quote:
Originally Posted by littleton View Post
I am glad to here that Braveheart,
That may save us some trouble later on if I do not get a favourable response from the FOS.
hi Littleton,

am i missing something here ? I don't understand your comment ?

BHB
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