Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Would you like to clean up your credit file? Check it out | | | | | | | Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process. | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
2nd June 2008, 13:04
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#21 (permalink)
| | Platinum Account Customer | Re: Mr P V Egg Ccrp IN THE DERBY COUNTY COURT CLAIM NO: XXXXXX BETWEEN: ME Claimant and EGG BANKING PLC Defendant DEFENCE 1. It is admitted that the Claimant entered into an a Credit Card Agreement with the Defendant on 16 July 2002 ("Agreement"). The Agreement is regulated by the Consumer Credit Act 1974. 2. Upon the Claimant's Application for the Agreement he requested Credit Repayment Protection ("CRP"). The Insurance was optional and was not a condition or requirement of the Agreement. 3. The Claimant cancelled the CRP on 10 June 2004. The Claimant is put to strict proof that a refund should have been paid at the time of cancellation. 4. By signing the Agreement, the Claimant confirmed that he had read and understood the terms of the Agreement and the Egg CRP Documents supplied to him. 5. The Claimant was able to access and manage his account online via a secure website. 6. On 23 September 2004, the Claimant requested balance transfers of other credit card balances onto his Egg credit card. These transfers were completed online, by the Claimant and he selected CRP cover in respect of the balances transferred. At the time of making applications online for balance transfers the option for CRP was already pre-selected, but could have been de-selected as part of the application process. The Claimant had the option to de-select the option for CRP at the time of making the balance transfers but he did not do so. 7. The Defendant denies that: 7.1 The CRP was negligently mis-represented to the Claimant under S2 of the Misrepresentation Act 1967. The Claimant is put to strict proof that the CRP was mis-represented. 7.2 It was under a duty to the Claimant to explain the terms of the CRP and to make the Claimant aware that alternative suppliers of CRP existed. The CRP was optional and it was for the Claimant to review the policy being offered by the Defendant against other similar products being offered by alternative suppliers and to confirm he wished to purchase the policy. 7.3 The CRP was applied incorrectly, and that the Agreement was not executed in accordance with the Consumer Credit Act 1974 ("CCA"). The amount of credit is stated on the Agreement and the CRP was optional. 7.4 They did not inform the Claimant that the Insurance was optional. 8. In the premises, the Claimant is put to strict proof of his losses as a result of his allegation. 9. It is denied that the Claimant is entitled to the interest claimed or at all. STATEMENT OF TRUTH The Defendant believes that the facts stated in this Defence are true. I am duly authorised by the Defendant to sign this statement on its behalf |
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2nd June 2008, 13:06
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#22 (permalink)
| | Platinum Account Customer | Re: Mr P V Egg Ccrp Can any one explain in ordinary English please? 
I find 7.2 interesting, I thought they had to inform me I could get this elsewhere?
What does strict proof mean and how can I effectively counter that argument?
Last edited by phatram; 3rd June 2008 at 14:10.
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4th June 2008, 14:14
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#25 (permalink)
| | Platinum Account Customer | Re: Mr P V Egg Ccrp Hello Phatram,
I unfortuneately am not an expert on defences, but I thought under the misrepresentation act that the onus was on them to prove that they did not mis-sell it.
An extract from one of your previous posts  Their response You completed two balance transfers online on the 3 September 2004. Once you had entered this information you were again presented with the two boxes asking if you would like to have the protection applied. This time the 'Yes' box was pre-selected. We have taken a business decision to refund the premium charged to you because of this pre-selected box. They did not mention that one on their defence So evidence for your court bundle The ppi was not optional I don't think there is anything to get worried about regarding their defence, and the proof of your hardship, is the statements and the amount of money they took. It was not just a few pence Maybe pm one of the mods for a quick look best wishes
__________________ If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW |
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11th June 2008, 17:30
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#28 (permalink)
| | Platinum Account Customer | Re: Mr P V Egg Ccrp Help please 
Got a lot happening and my brain hurts!
I haven't a clue how to fill this AQ in. |
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13th June 2008, 12:53
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#31 (permalink)
| | Gold Account Customer | Re: Mr P V Egg Ccrp Is the burden of proof not with Egg to prove that they did not mis-sell the PPI cover under the Sale of Good Act? I'm not 100% confident on PPI legislation or issues so feel free to correct me, but I thought that the SoGA effectively placed the onus on the provider to show that the product sold is / was 'fit for purpose'.
Were you ever asked to fill out a needs and benefits questionnaire? I know that a number of firms use these to assess whether or not someone would benefit from the cover or not. I intend checking the Good Practice Guidelines of the Association of British Insurers to assess whether this is part of their deemed 'good practice'. A typical questionnaire is simply just a checklist of "1 Have you ever suffered from back pain..................... ...........2 Have you ever suffered from Asthma................... .......3 Have you ever suffered from cancer................... .." and goes on to list any number of illnesses to assess suitability. This will be part of my own claim in that the Bank never sought to assess suitability instead saying that terms and conditions would be supplied after the point of sale. There was no active assessment of suitability.
__________________ Bank and credit card reclaims - £9,806 Sainsburys CCA non-compliance with FOS;
NatWest reclaim of £340 in progress;
Egg credit card reclaim in progress |
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16th June 2008, 20:20
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#37 (permalink)
| | Platinum Account Customer | Re: Mr P V Egg Ccrp Quote:
Originally Posted by phatram Thanks H. | You are more than welcome Mr P  | ![]() | |