Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Would you like to clean up your credit file? Check it out | | | | | | | Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process. | Welcome to The Consumer Action Group and The Bank Action Group
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Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
17th February 2008, 07:39
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#6 (permalink)
| | Platinum Account Customer | Re: PPI sold when I was a student Quote:
Originally Posted by vicakers Hello All,
I received a letter from BC following the one I sent asking for a refund of premiums due to the fact that I was mis-sold PPI as I was a full-time student.
Their letter was a 'FINAL RESPONSE' generic letter stating that I should have checked the policy when I bought it, I had a cooling off period to check the documents, I should have cancelled it earlier, it was my fault I did not check my policy schedule detailing the exclusions BLAH BLAH BLAH.
What should my next move be? I think I should probably ask them to send me my terms and conditions, CCA (including PPI policy schedule) before writing to the FOS. What do you think?
I am annoyed that they are not even denying it was mis-sold, they are basically saying I should have checked the policy was write for me. According to them it is tough luck! | Hello,
So nothing changes there then  They have a responsibility to check that the insurances they sell are fit for the purpose it is sold for  How was it sold to you, did they go through a pre-check list to ascertain it was fit for purpose
I would write back to them stating that you do not accept their generic response and if they don't come back with your money you are going to the fos and or court, this will show how unreasonable they are being, but what the heck we are talking about BC.
Send off a section 77/78 request for a true copy of your credit agreement, this should include the terms and conditions relevant to 1996 and a statement of the account. The have strict timelimits to get it to you. 12+2 postage(breach) and then a further 30days (criminal default) Creditors and DCAs - Letter Templates & Budget Planner
You need letter N
Don't be put off by their behaviour,be determined to get your money back.
I also think it is important to wait till you get your credit agreement or not as the case may be, and then report them to the Office of Fair Trading, The Financial Serivce Authority and trading standard who would not do anything to investigate a single complaint, but they do add it to their files and if they get enough complaints they may get a heffy fine.
Good luck and keep us posted 
__________________ If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW
Last edited by hellhasnofury; 18th February 2008 at 22:17.
Reason: fingers quicker than brain
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