HFC fined for PPI misselling - game over for them!!

[alanfromderby]

Excellent news for HFC Claimants:

FSA fines HFC Bank £1.085 million for PPI failings

BBC NEWS | Business | HFC Bank fined £1m over insurance

[reidnet]

Another One Bites the Dust... Who will be Next ???

[mcardinalblue]

Great news I'm currently in dispute with them this can only help. Couldn't have happened to a nicer conpany

[maggie]

BBC NEWS | Business | 'Thousands wasted' on insurance
your money bbc

[crampers]

hi all good to be back what about claims prior to 2005 mine goes back to 1996 anyone

[determindator]

Can you tell me if Swift Advances have been fined for PPi Miss-selling.

Many thanks

[alanfromderby]

The great thing with the Misrepresentation Act is that, once it is shown that the policy is unsuitable, it switches the burden of proof on to the seller to show that they acted correctly.

The fact that it has now been established that HFC were misselling policies between 2005 and 2007, it will be very difficult indeed for them to persuade a court that before then everything was fine.

It is worth noting that HFC could have appealed this decision, but they chose to accept the findings.

[alanfromderby]

Originally Posted by determindator

Can you tell me if Swift Advances have been fined for PPi Miss-selling.

Many thanks

No - this is the full list, courtesy of MSE:

Who’s been fined so far?

• HFC Bank, also trading as "Household Bank" and "Beneficial Finance": Fined £1,085,000, the highest fine to date, in January 2008 for putting customers at an unacceptable risk of being sold PPI when it was not suitable for them. Failings took place in branches between Jan 2005 and May 2007. More Info: HFC Bank
• Hadenglen Home Finance Plc: Fined £182,000 in September 2007 for inadequate systems and controls when recommending re-mortgages and PPI. PPI failings took place between January 2005 and November 2006. More Info: Hadenglen Home Finance Ltd
• Capital One: Fined £175,000 in February 2007 for failing to ensure that 50,000 customers buying credit cards and loans between January 2005 and April 2006 received important information about the policy. More info: Capital One
• GE Capital Bank Ltd: (supplies cards for Asda, Comet, Debenhams and Topshop among others): Fined £610,000 in January 2007 for inappropriate sales of its store cards and credit cards. More info: GE Capital Bank Ltd
• Loans.co.uk: Fined £455,000 in October 2006 for not having appropriate systems and controls to minimise the risk of unsuitable sales. More info: Loans.co.uk
• Redcats: Fined £270,000 in December 2006 for also not having adequate systems and controls in place to minimise the risk of unsuitable sales. More info: Redcats
• Regency Mortgage Corporation: Fined £56,000 in December 2006 for not collecting sufficient information during a PPI sale to ensure its recommendations met customers' demands and needs. More info: Regency Mortgage Corporation

[gordonsanderson]

Hi,
Yes its great news for us all, my PPI is aprrox £7000 incl interest, which of course was mis-sold as i was not advised that i could go through a different insurer, i was not told the true amount of the PPI ie payments on top of the loan,the tatal APR charged, and i did not think the person who sold me the loan had my best interests at heart as i explained that i was self-employed and she didnt advise me otherwise.

Good luck to all claiming........"Bring it on"

Regards gordon

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[gordonsanderson]

Hi,
just to extend the years that HFC have been mis-selling, my loan with the PPI i didnt need was sold to me in August 2004. It we be very interesting how what may HFC try to prove that my PPI was not mis-sold. I am prepared for anything and have nothing to loose as its all gone thanks to HFC, so they are in for 12 rounds of resentment.

Good luck.

Regards
Gordon

[alanfromderby]

I may be able to test the waters with this, as I made a Part 18 request in relation to my claim which dates back to 1998. The information I asked for was regarding their internal procedures, commission, bonus structures, incentives, disincentives etc. - of course, they ignored it.

Earlier this month I filed an application for a Part 18 Order, and it has been listed for a hearing in mid-February. As yet, I have not had the paperwork, but as their defence has also been filed I am guessing it will be a full Case Management Conference.

If it is a CMC, then I will be asking the judge to consider making an order for full disclosure of issues regarding their PPI sales in 1998 based on the FSA findings for 2005-7.

It is definitely time to turn the screw.

Just as soon as I get confirmation through of the hearing I will post more on my thread.

	County Court guidebook by Judge Patricia Pearl Follow this link to read the review of this excellent Small Claims Guidebook. This comprehensive and very accessible guide will take you through the process of suing or defending a claim. This guide will help you take control of your litigation and make you more confident about doing it yourself. Applies to England and Wales

[gordonsanderson]

Hi Alan,
Sorry for not replying, i`ve been away. Anyway that part 18 order sounds interesting and should state a few aspects of their selling paractises/ procedures " A NICE TASTEY COOKIE", on another note, i`ve recently recieved my CCA and with that a copy of my PPI or PPI`S as it were, meaning that i paid a seperate preminum for my PPI incl ASU from Hamilton (part of HFC) i`ve also been charged £3600 from HFC for PPI which is solely for ASU from HFC, and they are really going have to justify why they can and have sold me PPI and charged me twice for the insurance against the same PPI product, and obviously the PPI including ASU from Hamilton is a vastly tiny proportion to the later of the charge

I`ll keep you up to date as my case continues.
Regards
Gordon

	County Court guidebook by Judge Patricia Pearl Follow this link to read the review of this excellent Small Claims Guidebook. This comprehensive and very accessible guide will take you through the process of suing or defending a claim. This guide will help you take control of your litigation and make you more confident about doing it yourself. Applies to England and Wales

[gordonsanderson]

Hi Alan,
This is my HFC CCA, and as a reply I sent the letter (one of the links below)on the date of issue, i think this explains my stance and what i expect to recieve.
Regards
Gordon
http://i272.photobucket.com/albums/j...1972/CCA1a.jpg
http://i272.photobucket.com/albums/j...1972/CCA1b.jpg


http://i272.photobucket.com/albums/j...CADaramola.jpg
http://i272.photobucket.com/albums/j...Adaramolaa.jpg

[wills7]

Hi Gordon - just noticed on your cca in the ppi boxes there is a pre printed Y & N. I have these on mine and they are pre printed not ticked by myself.. what do they mean?

Will

[gordonsanderson]

Hi Will,
They mean that N is for not having and Y is for having, hope this gives you the reply you want.

Regards
Gordon

[wills7]

I think these were already pre done when i get my form to sign despite not asking for them or being told about them..

[gordonsanderson]

Yeah that sounds about right!! as it says just above the boxes "tick as applicable", once i`ve recieved a reply from the letter i sent ( if i get a reply) it will all be documented and fully explained to the governing bodies i spoke about posting a complaint to. They cant say anything to avoid those details especially as i've been charged twice, the argument still and will continue to stand until i get a FULL REFUND WITH INTEREST!!!, so you just keep plugging away it takes time but the reward of justice will be complete when your happy with the result your looking for.

Regards
Gordon

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[wills7]

Thanks - will you keep posted on your progress as i'm in the same poistion as you with these.

[gordonsanderson]

No probs ,it's gonna be a long one though, as the same person who mis-sold me the PPI give me mis-represented advice on what to do about payments as i had a change of circumstances back in april 2005, and subsequently due to that ill advice, HFC defaulted me in oct 2005 (did not find out till jan 2007) i have all details that an arrangement to pay was in place before HFC changed details on my credit file, i have all my payment history via bank statements etc etc, so they can "get s*****d", i aint goin anywhere, let the fight begin i say, it's their move now.

Regards
Gordon

	Credit Report Click link to open in new window.

[gordonsanderson]

Hi All,
Just to say HFC have until 05/02/08 to come up with my request. If they dont then it's off to the OFT the FOS the information office, trading standards, then as of now i will be preparing my case in the small claims to fight a successfull 300 Battle. I am ready, let the fight begin.

Regards
Gordon

	The Financial Ombudsman Service For the most part, don't bother. The Ombudsman is an industry arranged service which is under-resourced, takes too long, lacks clear transparency. You have no idea what evidence the FOS has received from the bank or how your complain has really been handled. The FOS is the preferred complaints route for the banking industry. The county court is to be preferred by consumers for its speed, openness, the quality of its awards and also because it will award 8% interest on top of any damages won by you. The Ombudsman should normally be used to solving little technical difficulties or customer service problems which you have expereinced with your bank.