consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-
Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 15th December 2007, 16:38   #1 (permalink)
Missy06
Basic Account Customer
Default POC for PPI - Do we have any?

I was just wondering if we have any Particulars of Claim for PPIs? I know that quite a number of us have won our claims but would anyone like to share their POC content?

I'm claiming against Blackhorse for a secured loan.

Thanks.
Missy06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th December 2007, 22:06   #2 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,284
alanfromderby has disabled reputation
Default Re: Sitehelpers - POC for PPI - Do we have any?

I think the difficulty is that the circumstances of each claim are somewhat different. Certainly it would be helpful if people would post their POC's when the feel it is appropriate to do so, and I am happy to sticky this thread if that is how it develops.

When I can, I will post mine also. However, some of the arguments I am using are potentially ground-breaking, and I would rather not show all my cards to Robinson Way until they have revealed at least some of theirs.
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th December 2007, 22:16   #3 (permalink)
Missy06
Basic Account Customer
Default Re: POC for PPI - Do we have any?

ps: I found one by Tonycee & Barclays PPI.
Missy06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th December 2007, 02:09   #4 (permalink)
tonycee
Platinum Account Customer
 
tonycee's Avatar
Default Re: POC for PPI - Do we have any?

Hi Miissy06.
Please post up and ask if your version of this
Tonycee's old thread looks ok before you proceed.
As welcome as you are to use it, and i wish you all the best, i havent actually submitted my POC yet, and dont know if its the best POC for anybody.
Good Luck.
tonycee is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th December 2007, 02:16   #5 (permalink)
Goldlady
Platinum Account Customer
 
Goldlady's Avatar
Default Re: POC for PPI - Do we have any?

Subscribing as I will either have or need some soon for more than one case.
Goldlady is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th December 2007, 21:53   #6 (permalink)
bathgatebuyer
Gold Account Customer
Default Re: POC for PPI - Do we have any?

Thanks - I've just asked a similar question on my own thread v Halifax. Preparing mine to go to court against the Hellifax early in the New Year (after Xmas spending is out of the way and I can actually afford the Court fees!).

Will post mine once completed.
bathgatebuyer is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 18th December 2007, 16:47   #7 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,284
alanfromderby has disabled reputation
Default Re: POC for PPI - Do we have any?

Okay....I have now reworked my POC's as a template however, please be warned that you will need to adapt them to suit your own situation.

Claims of this nature cannot be done through Moneyclaim, and I would therefore suggest that you attach your POC's to the claim rather than try to fit them into the box on page two of the N1. Remember to sign both the form, and the attached POC's.

The document is laid out in court format, which I do believe helps to put over the fact that you know what you are doing.

All the legal arguments are available via the stickies - but, as always, if you are in any doubt whatsoever about your claim, you should you should seek proper legal advice before embarking on legal action:

Draft POC Template
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 18th December 2007, 19:45   #8 (permalink)
Missy06
Basic Account Customer
Default Re: POC for PPI - Do we have any?

Alanfromderby,

that's great! Thanks......although I handed my PPI claim yesterday using the Tonycee & Barclays PPI draft which is not as detailed as yours...

What I'll do is add your bits to my bundle (if it comes to that) later on down the line........
Missy06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 18th December 2007, 19:49   #9 (permalink)
Missy06
Basic Account Customer
Default Re: POC for PPI - Do we have any?

ps: thanks for making this a sticky! We'll definitely need this to strengthen our PPI claims going forward.

Have a great christmas all!
Missy06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th December 2007, 19:02   #10 (permalink)
Paintball
Platinum Account Customer
 
Paintball's Avatar
Default Re: POC for PPI - Do we have any?

Thanks for this Alan ... I'll be using it as the basis for my first PPI claim and will be re-wording it as appropriate to reflect my personal circumstances.

x x
Paintball is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th December 2007, 21:00   #11 (permalink)
Missy06
Basic Account Customer
Default Re: POC for PPI - Do we have any?

My N1 form was returned by the court last week as I'd only sent it 1 copy and they required 2!

This turned out to be a blessing in disguise as I've been able to use Alan's detailed POC instead (I'd used Tonycee's originally)!

Dropped off the N1 with revised POC at the court yesterday.......with a cost of 105.00 in fees!
Missy06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th March 2008, 21:44   #12 (permalink)
johans
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 122
johans Novitiate
Default Re: POC for PPI - Do we have any?

Quote:
Originally Posted by alanfromderby View Post
Okay....I have now reworked my POC's as a template however, please be warned that you will need to adapt them to suit your own situation.

Claims of this nature cannot be done through Moneyclaim, and I would therefore suggest that you attach your POC's to the claim rather than try to fit them into the box on page two of the N1. Remember to sign both the form, and the attached POC's.

The document is laid out in court format, which I do believe helps to put over the fact that you know what you are doing.

All the legal arguments are available via the stickies - but, as always, if you are in any doubt whatsoever about your claim, you should you should seek proper legal advice before embarking on legal action:

Draft POC Template
alan, could this POC, be adapted for mortgage/loan guard PPI?
johans is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 23rd April 2008, 15:33   #13 (permalink)
phatram
Platinum Account Customer
 
phatram's Avatar
Default Re: POC for PPI - Do we have any?

This POC will be used in my claim against Egg for repayment of missold credit card repayment protector / CCRP/(PPI).
My main argument is that they didn't tell me I could get this insurance elsewhere or that I would end up paying interest on it.

PARTICULARS OF CLAIM


1. The Claimant had a credit agreement, credit card number xxxx xxxx xxxx xxxx ("the Agreement") with the Defendant which was opened on or around July 2002.

2. At the time of opening the account the Defendant misled the Claimant into procuring Payment Protection Insurance ("the Insurance") as part of the overall credit bargain.

3. The Claimant contends that:
a)
The Insurance imposed upon the Claimant were neither defined nor explained, nor alternatives from other suppliers suggested.
b
) The Claimant further contends that if the Insurance was applied correctly, that the Agreement was not executed in accordance with the Consumer Credit Act 1974;
i) As the Insurance was in fact a charge for credit on the Conditional Sale Agreement, it could not also be part of the credit on the additional insurances agreement as under section 9 (4) CCA credit charges cannot be treated as credit even where time is given for their payments
ii) If the Insurance was not a charge for credit in respect of the Conditional Sale Agreement, as it was compulsory, it was a charge for credit on the additional insurances and under section 9 (4) CCA credit charges cannot be treated as credit
iii) For the reasons stated in either (i) or (ii) above, the agreement for additional insurances failed to state the correct amount of credit and did not comply with paragraph 2, schedule 6, which requires that regulated agreements contain as a prescribed term stating the correct amount of credit
iv) The agreement for additional insurances was therefore improperly executed under section 61 (1)(a) of the CCA.


4. Accordingly the Claimant asks:

a) The Court finds that the Defendant acted in a way grossly contravening ordinary principles of fair dealing and reopens the credit bargain to perform restitution to rectify the unjust enrichment performed, to the detriment of the Claimant by the sum of £1641.91 by conferring a benefit under an ineffective transaction.

b) If the Court is unable to perform restitution, then the Claimant seeks damages of £1641.91 by virtue of the Defendants’ actions, be they fraudulently or mistakenly, in obtaining the Insurances.

c) Alternatively, the Claimant seeks damages of £1641.91 in regards to the Defendants clear breach of the Claimants human rights as prescribed by Article 1 of the first protocol of the Human Rights Act 1998 whereby the Defendants actions did cause the Claimant to suffer personal loss to the sum of £1641.91

d) Court costs;

e) The Claimant claims

i)Compound interest on the charges applied thereon to the Claimant’s account (“the principal claim”), at the annual rate of
22.9 %. This is the rate applied by the Defendant to the Claimant’s unauthorised use or borrowing of the Defendant’s monies, as provided for in the contract.

The Claimant’s case for claiming this rate is based in equity, and a legal requirement for fairness and balance.

The Claimant deems the Defendant’s principal indebtedness to the claimant to be unauthorised, since it is comprised of insurance charges that were imposed upon the Claimant, they were not explained and were in fact mis-sold, not advising the Claimant that alternative products were available elsewhere.


ii) In the alternative to e i), if the Court is unable to agree that the claimant is entitled to the contractual rates of interest, on the grounds stated, the Claimant avers that the defendant would be unjustly enriched if the Claimant’s entitlement was limited to the statutory rate of interest in that the defendant has had use of the sums and would have used these sums to re-lend at commercially compounded rates. On these grounds the Claimant seeks restitution of the compounded contractual interest at the defendant’s authorised borrowing rate of 22.9 % per annum.

iii) In the alternative to e i) and ii), if the Court finds that the Claimant is not entitled to contractual interest, the Claimant claims interest under section 69 of the County Courts Act 1984.

iv)Schedule showing interest calculated at the rate quoted at I is attached to these particulars of claim, as follows:

Schedule A - Compound Contractual Interest calculated at 22.9%.
phatram is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th April 2008, 18:34   #14 (permalink)
bathgatebuyer
Gold Account Customer
Default Re: POC for PPI - Do we have any?

Mine has been submitted at Newcastle County Court against the Halifax - will publish it for people's reference as and when the case settles. (I'm keeping it up my sleeve to give them a nice wee surprise!)
bathgatebuyer is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th April 2008, 01:24   #15 (permalink)
karinata
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2008
Posts: 17
karinata Novitiate
Default Re: POC for PPI - Do we have any?

Hi all,
As a newbie, I am just preparing to issue a claim....any advice ...would you use MCOL or local court?
I notice the MCOL only gives 1080 txt on up to just 24 lines.....I am having a job trying to fit it all in....anyone got template for this perhaps?
Thanks in advance.
karinata is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th April 2008, 07:39   #16 (permalink)
hellhasnofury
Platinum Account Customer
 
hellhasnofury's Avatar
Default Re: POC for PPI - Do we have any?

Quote:
Originally Posted by karinata View Post
Hi all,
As a newbie, I am just preparing to issue a claim....any advice ...would you use MCOL or local court?
I notice the MCOL only gives 1080 txt on up to just 24 lines.....I am having a job trying to fit it all in....anyone got template for this perhaps?
Thanks in advance.
Hello Karinata,

Unfortunately there is no template poc for Mcol, you are best to use a N1, you will find one in the bank charges template letters, on the main page of the forum. Best to type up your poc, then copy and paste it to the N1, then print of I think 3 copies. Send two to the court, with your payment recoreded delivery.

Please take your time doing your poc, because once you send it, if you need to amend, add, it will cost your £35.

Good luck and if you need assistance, just ask