got a letter this morning

[fanny2002]

Hi all sent Lloyds a S.A.R - (Subject Access Request) 17 weeks ago got nothing, so sent a letter to them asking for all my payments back 8 weeks ago got nothing back, so yesterday sent my complaint form off to the FOS, today letter arrives from Lloyds TSB insurance sorry we are not paying you back etc because our insurance covers the self employed, still no SAR though plus they said regarding the loan you took out with us in Feb 2007, when the loan was taken out in Jan 2002 and finished in feb 2007 What do you all think are they just fobbing me off, i am going to send a copy of the letter to the FOS and tell them i still have not recieved my SAR.

[ChloeJane]

Hi,

You can make a complaint with the Information Commissioners Office.

Click here.

Just to check that with the Subject Access request you sent £10???

If so, check that the cheque has been cashed.

Will wait for you to post back, but there are options for Subject Access Requests and making sure that you get compliance.

CJ

[fanny2002]

HI thanks for your reply yes sent the £10 they have not cashed it. when the loan finished i destroyed all the paper work except for bank statements dont remember getting a policey from them but no i paid about £50 a month in insurance payments its the bit about covering the self employed i dont understand and cant check it.

[hellhasnofury]

Hello,

Did you sent the request recorded delivery so you know that they received it. They know if you sent it normal post and can state that they did not receive it. They did not cash the cheque as they would have entered into a statutory contract with you. Stalling tactics:o

Check out the above and then either sent them a request recorded delivery, If you did send it recorded delivery, then sent them a non-compliance letter (bank template letters, on the main page)

Don't allow them to control this.

[fanny2002]

Hi yes i did send it recorded will have to check if they signed for it they have deffinatly not cashed the cheque. has anyone had a letter back from them saying that there insurance covers the self employed i am sure it does not i dont think they even looked up my account as they said i could cancel the insurance if i wanted, how can i cancel it when the loan finished in Feb.