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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 23rd November 2007, 09:35   #1 (permalink)
yraunaj
Basic Account Customer
Default is this a fair offer

Hi can anyone tell me if I should accept this offer from Egg for PPI insurance claim. The loan taken out Jan 05 £5000 over 48 months loan protection £959.80. The letter says We have attempted to retrieve the call when you were offered PPI , unfortunately the tape has been corrupted and we have been unable to listen to this. Therefore a business decision has been taken to refund the PPI with interest as a gesture of goodwill without admission of liability. Please find enclosed a cheque for £324.75 this being the remaining premium of £292.83 plus interest of £31.92. I have now paid of the loan in full. Thanks.
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Old 23rd November 2007, 09:38   #2 (permalink)
Rooster-UK
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Default Re: is this a fair offer

I will move this thread into the PPI section where you will be able to get the answers you need.
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Old 23rd November 2007, 09:56   #3 (permalink)
hellhasnofury
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Default Re: is this a fair offer

Quote:
Originally Posted by yraunaj View Post
Hi can anyone tell me if I should accept this offer from Egg for PPI insurance claim. The loan taken out Jan 05 £5000 over 48 months loan protection £959.80. The letter says We have attempted to retrieve the call when you were offered PPI , unfortunately the tape has been corrupted and we have been unable to listen to this. Therefore a business decision has been taken to refund the PPI with interest as a gesture of goodwill without admission of liability. Please find enclosed a cheque for £324.75 this being the remaining premium of £292.83 plus interest of £31.92. I have now paid of the loan in full. Thanks.
This looks good news for you, Have they paid off the loan balance with the refunded ppi and interest and are giving you the remaining balance as a cheque. Did they give you any interest of top of this, ie statutory at 8% or interest at the contractual interest rate of the loan. If they are not doing so, this would be an opportunity to ask for it, in full and final settlement of your claim. It is of course your choice. If you don't do spreadsheets, for the figures, either post them up on this thread or pm me and I will have a look for you.

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Old 23rd November 2007, 10:12   #4 (permalink)
yraunaj
Basic Account Customer
Default Re: is this a fair offer

I paid the loan off from some money we received, this offer was sent before i paid off the loan.
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