Black Horse PPI and Debt Management Plan

HONESTKNOB · 29th October 2007, 00:58

Hi,
I've got a few questions. I took a loan out with Black Horse in April 2004 and they lumped £1400 PPI onto the loan plus interest at 31.9%. I've just read on another website that the Ombudsman won't look into any claims from before Jan 2005, is this correct?
The other problem is that in 2005 I took out a debt management plan who now make payments to Black Horse and I'm not sure what interest has been applied to the PPI as obviously the duration of the loan has now changed.
I've sent a template letter to Black Horse asking them to cancel any outstanding PPI and saying that I require a list of their calculations but I know I'll have to fight. Is it a lost cause though as it dates back to 2004??
Please help

HONESTKNOB · 5th November 2007, 12:52

A week gone and nothing from Black Horse surprisingly. I have been looking through my figures though and the original £1400 is still on there even though the account is now being handled by payplan. Should they have deducted this once the account defaulted to a debt management plan?

shirleyc · 5th November 2007, 16:54

hello there,
have you sent for an SRA?(Subject Access Request?)
State exactly what you require ie info about loan.
ombudsman not much use to most of us-i'm chasing PPI on loans from 98 +99.Hellhasnofury is the expert on most things PPI.
Keep at em shirl

HONESTKNOB · 6th November 2007, 01:04

To be honest I didn't send a S.A.R - (Subject Access Request) as I already had the original contract with figures on it. Just that things got a bit messy when it went to payplan. Will probably have to go down that route though if I haven't heard anything by the end of the week

HONESTKNOB · 21st November 2007, 13:08

Just received a reply from Black horse claiming they did nothing wrong as they say they gave me a leaflet explaining PPI when I took out the loan. To be honest I can't remember if they did or didn't. They also go on to say that I had 30 days to cancel the PPI and as I didn't then they refuse to cancel it now!!
Any advice welcome please..

shirleyc · 21st November 2007, 13:52

hello,
typical response-they will try anything to fob you off !tell them you are entitled to cancel PPI.keep at them because they will say anything to shut you up!remember you are after your money!!
regards shirl

HONESTKNOB · 21st November 2007, 13:54

I will keep at them. I'm still waiting for my statements, I sent them a S.A.R - (Subject Access Request) about 3 weeks ago so I'll get onto it properly as soon as I have all the correct figures worked out.
Just wanted to check if they can say they gave me a leaflet and that's all they needed to do?

shirleyc · 21st November 2007, 14:14

To be honest a leaflet is not a good enough answer.you should have been given details of PPI- insurance certificate applicable to your loan.
When you get all your paperwork back you'll be able to work it all out hopefully.

Any probs post on here-good luck!!!!! shirl

loukim · 21st November 2007, 16:31

Hi there
i'm with blackhorse (highstreet robbers) just had PPI cancelled have a read threw my forum...........Good luck !

HONESTKNOB · 21st November 2007, 16:39

Interesting reading Loukim. Am I right in thinking they should have automatically removed the PPI when the account defaulted to Payplan as any cover is null and void?

loukim · 21st November 2007, 16:44

Quote:

Originally Posted by HONESTKNOB

Interesting reading Loukim. Am I right in thinking they should have automatically removed the PPI when the account defaulted to Payplan as any cover is null and void?

I really coundn't answer that question but if i was you ask hellhasnofury as she is very helpfull

HONESTKNOB · 7th December 2007, 12:08

Well 40 days nearly up and no statements so I've just sent them a non compliance letter

HONESTKNOB · 16th December 2007, 01:44

Black horse still won't send me any statements or credit agreements. I got a reply to an e-mail to the Ombudsman today to say that I must send a letter of complaint to them, allow eight weeks then they will look into the matter of non compliance

HONESTKNOB · 14th January 2008, 23:47

Well well, statements finally arrived today with copies of every letter, screenshots etc etc.
Black Horse are still adding interest on the account which is nearly as much as Paypaln are sending them so the loan will never go away.
They've also added £290 in 'collection activity charges' which I'll be claiming back.
The PPI was £1044, which was applied at the start of the loan with an APR of 30.9%. Do I just put that figure in a spreadsheet in a lump sum or does it decrease monthly with my payments?
Any help welcome please.

hellhasnofury · 15th January 2008, 08:15

Quote:

Originally Posted by HONESTKNOB

Well well, statements finally arrived today with copies of every letter, screenshots etc etc.
Black Horse are still adding interest on the account which is nearly as much as Paypaln are sending them so the loan will never go away.
They've also added £290 in 'collection activity charges' which I'll be claiming back.
The PPI was £1044, which was applied at the start of the loan with an APR of 30.9%. Do I just put that figure in a spreadsheet in a lump sum or does it decrease monthly with my payments?
Any help welcome please.

Hello Honestknob,

See you off to a good start with them. I am in a similiar position to yourself. Loan taken out in 2001 and with a dpm with payplan. The ppi was still running for 12months after i was making reduced payments, so I would write to them and request confirmation that it has been cancelled. If it has not been cancelled, they may refund any outstanding amounts of ppi and interest off the balance owed, therefore reducing the balance. You would confirmation of the amounts.

Have they sent you a copy of the original agreement yet. Did you send them a request under the cca???? Have they sent you the t&c of the loan and under what contractual right can they put on "collection activity charges". and also ask them for a breakdown of it.

Do you know how much interest the applied to the ppi????? you need to know this to get the interest back as well.

Personally I would put the lump sum on a spreadsheet and work out the first figures at their contractual rate of 30.9% from the date the loan started and that is what I would be asking for first. Then work it out at the statutory 8% that the court would allow.

Keep at them and question everthing.

Good luck and keep us posted

HONESTKNOB · 15th January 2008, 10:13

Hi Hell,
I did write to them and ask them to cancel the PPI a couple of months ago. After the 3rd letter they wrote back and said I would receive confirmation it had been cancelled but I'm still waiting and there's nothing on the statements they sent me yesterday.
I do have the credit agreement from them, it's dated 20/4/04. PPI £1044.12, Interest rate per month 30.9%, Monthly PPI repayments £38.82.

I've just put that in a spreadsheet as a lump sum and it's come up with interest of £1028, does that sound right??

hellhasnofury · 15th January 2008, 10:49

Quote:

Originally Posted by HONESTKNOB

Hi Hell,
I did write to them and ask them to cancel the PPI a couple of months ago. After the 3rd letter they wrote back and said I would receive confirmation it had been cancelled but I'm still waiting and there's nothing on the statements they sent me yesterday.
I do have the credit agreement from them, it's dated 20/4/04. PPI £1044.12, Interest rate per month 30.9%, Monthly PPI repayments £38.82.

I've just put that in a spreadsheet as a lump sum and it's come up with interest of £1028, does that sound right??

Hello HK,

How long did the term of the loan run for years or months?????

HONESTKNOB · 15th January 2008, 10:52

The original contract was for 42 months but as Payplan reduced the repayments it is still running and I still have £3048 left to pay!!!!!! Every month I pay them £32 and they add £16 back on in interest :-

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide New Edition	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.