Full SAR for ppi

[alanalana]

Hello mcvic,

What is the difference of PPi and LLP(Loan for Loan Protection Insurance)?

I believe these are one and the same. PPI payment protection insurance is supposed to cover you for periods off work through illness etc but a lot of policies do not cover certain exclusions such as unemployment, self employment, pre existing medical conditions, over retirement age etc etc and are therefore not worth the paper they are printed on

LLP or Loan for Loan protection Insurance is I believe the same thing but renamed ie you will take out a Loan for x £ then you will be required to take out insurance to protect the capital on this loan.

So you borrow for example £10,000 that is ok but the banks to make money then require you to take out a protection loan to cover repayments in the event you cannot make the payments due to illness etc.
The cover sadly is not always appropriate and does not always pay out leaving the borrower in a bit of a pickle.

You are effectively taking out another LOAN to protect the initial loan of £10,000 the figures are added together and interest is added on for the life of the loan say 60 months if you pay the loan off after 24 months you are effectively still paying the interest on the loan for another 36 months. This means the banks are making a huge profit and your policy would not cover you.

Sorry for the long post but PPI is a very emotive issue.

aa

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[mcvic]

Alanalana thanks for clarifying that, with out hijacking this thread Lloyds tsb have added £6,071.40 + 6.9% interest on my current existing of Loan £26485,20 including 6.9 % interest would it be wise to send a cca request since I'm still making payments this loan and have made 25 monthly payments todate of £550 from 10/2006? or is there a thread with a similar case to mine?

Apologies I will start a new thread

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[alanalana]

Hello mcvic,

would it be wise to send a cca request since I'm still making payments this loan and have made 25 monthly payments todate of £550 from 10/2006? or is there a thread with a similar case to mine?

Yes to the CCA request.
There will no doubt be cases like your own. You are in the correct forum for the PPI issue but your own thread means you will get direct assistance without having to hunt for information.

Also have a good read of other threads and it will give you the general picture of the process.

aa

[scouser9]

Hello, Just a quick request for help and to check wether ive done right or not concerning PPI.

Heres the letter I sent to Halifax and I will type the their answering letter in afterwards, sorry for jumping on here If a mod would kindly start another thread with this I would be grateful.

Here's My letter

I purchased the above policy from you in [Febuary2003] in connection with the [loan agreement] referenced above.
I believe that I was mis-sold this policy for the reason(s) given below, and wish you to investigate my complaint according to your normal complaint procedures.
I was not told that the insurance was optional.[/font]
I was led to believe that my application for credit would be rejected if I did not take out the insurance.
The policy exclusions were not explained to me either before or at the time I took out the insurance. I was therefore unable to make an informed decision as to whether this insurance was appropriate for me.
I now believe the insurance was unsuitable for me as I was [self employed] at the time I took out the policy and was not made aware of the specific exclusions relating to unemployment cover.
If my complaint is upheld I require a refund of all premiums paid to the policy, plus any additional interest charged to me because of the PPI. I would also like to claim statutory compensation in view of the fact that I have been deprived of the use of this money.
Please now investigate my complaint within the eight weeks allowed to you.
Yours faithfully

And here's their reply.

Halifax Boffins UK.

Dear Scouser9,
Thank you for your recent letter.

I am sorry to hear your concerns regarding the insurance applied to your loan.

We are keen to deal with your concerns as quickly as possible, however our investigation may take some time. The Financial Services Authority allows us up to eight weeks to investigate complaints and it is our intention to deal with your concerns within this timesacale and provide updates when appropiate.
Please find enclosed a copy of our leaflet, which tells you how we will handle your complaint.

Yours
Leanne Clegg

Now when I took this loan out I was working full time, then I had a serious accident at work which made me diasbled for life, the halifax knew this because of doctors and specialist letters, which I supplied as I thought when needed, now I cannot pay this loan at any price and its been handed over to Moorcroft &*&&^ heads who are badgering me,

I thought that the insurance would kick in with payments because i couldnt work.
It has never happened Im 1986 pound in arrears and like I said I cannot pay a dime, I have 2 daughters and they seem to take up every penny and what with living expenses getting worse. I really feel like cutting my throat.

any help or advice would be gratefully received.

sorry for jumping in
regards
mike

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[scouser9]

Hi Folks just thought I would update my last message with Halifax's answer to my letter post #24
What I need to know how is what di I do next ie I have tried to work out what they owe me and I dont understand the CAGs Spreadsheet for this. So any help would be apprieciated.


Dear Scouser9,

2nd December 2008

I refer to your recent complaint regarding the Payment Protection Insurance (PPI) on your Halifax loan.

First, on behalf of Halifax, please accept my sincere apologises that you have felt the need to complain. All such complaints are taken seriously indeed and to ensure I have understood and therefore addressed your complaint, I will now take the time to summarise your concerns.

You believe you were mis-sold insurance taken out with the above loan agreement for the following reasons:

• You were not told that the insurance was optional
• You were led to believe that your application for credit wouild be rejected if you did not take out the insurance.
• The policty exclusions were not explained to you either before or at the time you took out the insurance. You were therefore unable to make an informed decision as to whether this insurance was appropiate for you
• You now believe the insurance was unsuitable for you as you were self employed at the time you took out the policy and was not not made aware of the specific exclusions relating to unemployment cover.
• You request a refund of all premiums paid to the policy, plus any additional interest charged to you because of the PPI, You would aslo like to claim statutory compensation in view of the fact that you have been deprived of the use of this money.

As part of my investigation into the sale of your PPi, I have considered the information available to me.

Having do so, and in view of the fact that you are a valued customer, I have decided to pay you an amount which will put you back in the position you would have been in had you had not taken the insurance. This is done without admission of liability and in full settlement of your complaint about the PPI on your loan.

Where an account you hold with Halifax is in arrears it is our Policy to offset the amount of redress we are offering against any currently outstanding balamce. By taking this action wea are helping you to ensure that interest and / or charges in relation to your loan are reduced. Therefore, if you are in arrears, the redress will be used to reduce or clear the arrears and any surplus will then be paid to you.

It is anticipated this payment will be made within the next month. If at this time you hold an open account. If you do not hold an open account with Halifax or Bank Of Scotland the settlement will be paid to you by cheque.

I trust that this offer has addressed your complaint fully, however you can of course contact me directly on the telephone number at the top of this letter should you wish to discuss any aspect of my review further.

Yours sincerely

Claire Hardy

Customer Relations Manager

Tel 01244 - 695533

Where do I go from here guys and gals

thanks in advance
Mike

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[hellhasnofury]

Originally Posted by scouser9

Hi Folks just thought I would update my last message with Halifax's answer to my letter post #24
What I need to know how is what di I do next ie I have tried to work out what they owe me and I dont understand the CAGs Spreadsheet for this. So any help would be apprieciated.


Dear Scouser9,

2nd December 2008

I refer to your recent complaint regarding the Payment Protection Insurance (PPI) on your Halifax loan.

First, on behalf of Halifax, please accept my sincere apologises that you have felt the need to complain. All such complaints are taken seriously indeed and to ensure I have understood and therefore addressed your complaint, I will now take the time to summarise your concerns.


You believe you were mis-sold insurance taken out with the above loan agreement for the following reasons:

• You were not told that the insurance was optional
• You were led to believe that your application for credit wouild be rejected if you did not take out the insurance.
• The policty exclusions were not explained to you either before or at the time you took out the insurance. You were therefore unable to make an informed decision as to whether this insurance was appropiate for you
• You now believe the insurance was unsuitable for you as you were self employed at the time you took out the policy and was not not made aware of the specific exclusions relating to unemployment cover.
• You request a refund of all premiums paid to the policy, plus any additional interest charged to you because of the PPI, You would aslo like to claim statutory compensation in view of the fact that you have been deprived of the use of this money.

As part of my investigation into the sale of your PPi, I have considered the information available to me.

Having do so, and in view of the fact that you are a valued customer, I have decided to pay you an amount which will put you back in the position you would have been in had you had not taken the insurance. This is done without admission of liability and in full settlement of your complaint about the PPI on your loan.

Where an account you hold with Halifax is in arrears it is our Policy to offset the amount of redress we are offering against any currently outstanding balamce. By taking this action wea are helping you to ensure that interest and / or charges in relation to your loan are reduced. Therefore, if you are in arrears, the redress will be used to reduce or clear the arrears and any surplus will then be paid to you.

It is anticipated this payment will be made within the next month. If at this time you hold an open account. If you do not hold an open account with Halifax or Bank Of Scotland the settlement will be paid to you by cheque.

I trust that this offer has addressed your complaint fully, however you can of course contact me directly on the telephone number at the top of this letter should you wish to discuss any aspect of my review further.

Yours sincerely

Claire Hardy

Customer Relations Manager

Tel 01244 - 695533

Where do I go from here guys and gals

thanks in advance
Mike

Hello Scouser,

Where is your thread relating to you claim for mis-selling please

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[scouser9]

I dont have a thread and I have asked for one in my first post on here above I dont know how to start a thread and the link to start a thread on my end doesnt work

regards
mike

[hellhasnofury]

Originally Posted by scouser9

I dont have a thread and I have asked for one in my first post on here above I dont know how to start a thread and the link to start a thread on my end doesnt work

regards
mike

Hiya Mike,

Have you found the new thread link on the top left hand of the ppi forum. It looks like this.

If you still have problems let me know and I will start up a scouscer thread for you

[scouser9]

Thanks Hellhasnofury, but i am still having trouble, I know what a new thread button looks like but it doesnt link me to a new start when pressed it keeps saying button no link available or I am not authorised ?????.

So yes please can you please start me a new thread with scouser9 versus PPI thread title

I thank you for your advice and help, I think i have posted three letters in this post can you move them to same thread thanks,

Then I can better track of the items

Happy Xmas
Regards
Mike

[hellhasnofury]

Originally Posted by scouser9

Thanks Hellhasnofury, but i am still having trouble, I know what a new thread button looks like but it doesnt link me to a new start when pressed it keeps saying button no link available or I am not authorised ?????.

So yes please can you please start me a new thread with scouser9 versus PPI thread title

I thank you for your advice and help, I think i have posted three letters in this post can you move them to same thread thanks,

Then I can better track of the items

Happy Xmas
Regards
Mike

Hello Scouser,

Have put a thread up for you to use

Scousers9 ppi thread

Post away

[scouser9]

Thanks Hellasnofury,

will use it in future

best regards

mike

[MAN-IN-FINANCIAL-JUNGLE]

Hello Hellhasnofury,
I am very impressed that you are a very knowledgable person in this field .
Iam a new member and may need your help in PPI and S.A.R. matters
Hope you will help me ?
Regards

[MAN-IN-FINANCIAL-JUNGLE]

Hello Peterbard
I am a new member and may need your help in PPI and Subject Access Request matters and trust you will help me ?
Kindest Regards

	Subject Access Request A Subject Access Request is a demand which you can make to any organisation to disclose any personal information which they hold on you. The right to disclosure of data is provided by the Data Protection Act. There is no time limit. The organisation is obliged to reveal everything they have about you - which you ask for - as far back as you ask for. There are very few exceptions. It does not matter whether the data is held on microfiche, in an archive, on tape, in a cardex system, in sound recordings or in screen notes. Some companies are saying that they do not have to disclose where it would be difficult to do so - "disproportionate effort". This is untrue. Disproportionate effort refers to something else under the Act. If you are seeking bank charges information then you should ask for "all data held on you" and you should make it clear that you want everything as far back as it goes. Do not be put off by excuses. Do not accept being fobbed off. It is not in your bank's interest to make full disclosure to you. This means that it is in your interests to get it. If you have not started gathering your bank charges information yet, then you should start now. There will soon be a big rush once the OFT test case has been settled. Get all of your bank account informtion as far back as possible. At least as far back as 1995. If your bank says that they don't keep data as far back as this, don't accept it. Be persistent. They've got what you need in some form or other.

[MAN-IN-FINANCIAL-JUNGLE]

To ALL
As a New member ,I am still trying to understand how to use this site,so please excuse me for any mistakes or delays in my response.

[MAN-IN-FINANCIAL-JUNGLE]

To THE CONSUMER FORUM
I am grateful to the owners of this consumer forum ,who are doing a wonderful job in assisting us to fight the big greedy financial institutions and this site needs to be supported all the way from by all the members.

[hellhasnofury]

Originally Posted by MAN-IN-FINANCIAL-JUNGLE

To THE CONSUMER FORUM
I am grateful to the owners of this consumer forum ,who are doing a wonderful job in assisting us to fight the big greedy financial institutions and this site needs to be supported all the way from by all the members.

Hello MIFJ

Thank you for your kind comments, the ppi forum is made up of many fellow helpers, so if you can start a need thread, we will all see if we can be of some assistance to you

[MAN-IN-FINANCIAL-JUNGLE]

Originally Posted by hellhasnofury

Hello,

There have been a few request for S.A.R - (Subject Access Request) templates on the forum lately.

This is the one that I have sent, specifically asking for all information and this included ppi. You have to literally spell it out for them, because this is the information they really don't want you to have. Best to send a £10 postal order with it for the fee payable under the Data Protection Act

Your address

Their Address

Date

DATA PROTECTION ACT 1998
SUBJECT ACCESS REQUEST


Dear Sir/Madam
Your name: xxxxxx
Account No/ No’s



I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts And or credit cards

Please supply me with a complete list of transaction and charges relating to my history with your organization, INCLUDING Loans and or credit cards, payment protection insurance and other products. Alternatively a complete set of statements for the accounts or associated accounts is acceptable. I would be grateful if you would provide the following for ALL accounts or associated accounts I have held with your organization:
-Full copies of all contracts which you believe exist or have existed between myself and your organization, including true copies of any documents you hold in support of the same.

- A complete list of all transactions or statements relating to ALL of my Loan Accounts and or credit card with your organization.

-Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.

-Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.

- Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.

-Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.

I enclose a cheque in the sum of £10 to cover your fee.

IF YOU UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIATELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROCECTION.

I look forward to hearing from you in the first instance of receipt.

Yours faithfully


Your name

Sign your signature and put a line through it so you will know if you see it again:o You never know

They have 40days to comply under the Data Protection Act, but do be nice and allow some time for postage. Which should always be by recorded delivery, so you can prove that they did receive it.

TESTING
----------
I wrote to the unscrupulous Bank to send me true and orginal copy of CCA,but they did not send it to me ,instead they wrote as follows:-
( WE REFER YOUR REQUEST FOR DOCUMENTATION UNDER SECTION 78 OF THE CONSUMER CREDIT ACI 1974. WE HAVE RECENTLY RECEIVED A HIGH VOLUME OF SIMILAR REQUESTS.WE ARE CURRENTLY REVIEWING OUR PROCESSES SO THAT WE CAN PROVIDE A COMPREHENSIVE RESPONSE IN ACCORDANCE WITH THE REQUIRMENTS OF SECTION 78 AND OTHER RELEVANT PROVISIONS OF THE CONSUMER CREDIT ACT 1974. WE WILL RESPOND TO YOUR REQUEST SHORTLY. IN THE MEANTIME PLEASE NOTE THAT PAYMENTS DUE UNDER THE CREDIT AGREEMENT MUST NOT BE MISSES.IF PAYMENTS ARE MISSED CHARGES MAY BE INCURRED ON THE ACCOUNT AND LEGAL ACTION MAY BE TAKEN.MISSED PAYMENTS CAN ALSO AFFECT CREDIT RATING AND MAKE IT MOE DIFFICULT TO GET CREDIT IN TH FUTURE.)
The account is in dispute since 2003 and all charges and interest are frozen since then due to dispute.
Can anyone tell me what the hell they mean by writing me such a silly letter and what to reply to them? I AM CONSIDERING TO SEND FOR Subject Access Request, Please advise
Jungleman

	Disputed account materials Follow this link to our library of materials to help you try to deal with the problems of defaults on disputed accounts. It is contrary to Information Commissioner guidelines and also contrary to the banking code to default disputed accounts. However, it happens all the time.

	Subject Access Request A Subject Access Request is a demand which you can make to any organisation to disclose any personal information which they hold on you. The right to disclosure of data is provided by the Data Protection Act. There is no time limit. The organisation is obliged to reveal everything they have about you - which you ask for - as far back as you ask for. There are very few exceptions. It does not matter whether the data is held on microfiche, in an archive, on tape, in a cardex system, in sound recordings or in screen notes. Some companies are saying that they do not have to disclose where it would be difficult to do so - "disproportionate effort". This is untrue. Disproportionate effort refers to something else under the Act. If you are seeking bank charges information then you should ask for "all data held on you" and you should make it clear that you want everything as far back as it goes. Do not be put off by excuses. Do not accept being fobbed off. It is not in your bank's interest to make full disclosure to you. This means that it is in your interests to get it. If you have not started gathering your bank charges information yet, then you should start now. There will soon be a big rush once the OFT test case has been settled. Get all of your bank account informtion as far back as possible. At least as far back as 1995. If your bank says that they don't keep data as far back as this, don't accept it. Be persistent. They've got what you need in some form or other.

	Are you letting your bank keep your money Are you giving away thousands of pounds?? Many people aren't claiming all of the money they are entitled to when they make their bank charges claims. You have been forced to pay unfair bank charges. Have you forgotten that your bank has charged you inteest on those charges? If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you. Yet you are paying interest to the bank - on your own money!!! Follow this link to see the discussions on this. You might even double th size of your claim.

[MAN-IN-FINANCIAL-JUNGLE]

Just Testing This Thread

[sharpgun]

hi i need help on my thread next directory ppi/ppp please

[tryintogetby]

hello just a quick question and so sorry if i should ask this on my own thread but dont know if i will get an answer or not ,i am goin to send your letter to my creditors but some are with dca so do i send to the or or the current dca ,thanks in advance

	Debt collection library Follow this link to our debt collection library. This library contains templates and advice for dealing with debt collectors who act oppressively or unfairly. This library is work in progress and will be built up over the next few weeks. 17.03.09