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Old 8th April 2008, 21:03   #1 (permalink)
pin1onu
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Default Clamping Guide - if you are clamped on private land

CLAMPING ON PRIVATE LAND

This document started after a few colleagues of mine were clamped at work. I wanted to check out the legality of clamping and find out what, if any, remedies there were. As I started trawling various forums and looking at the issues there was a distinct difficulty in trying to find answers. The information was there but not in anyone place.

This guide covers clamping on private land only and not on the public highway.

A good starting point in understanding your rights and the obligations of the clampers is contained in the Citizens Advice Bureau’s excellent advice guide.

You can find it at http://www.adviceguide.org.uk/t_whee...ivate_land.pdf.

However the guide has very little background and is necessarily brief. This document seeks to fill in the blanks and provide further information.

The Security Industry Authority refers to clamping as vehicle immobilisation. This can also mean towing away or blocking in. As these are all related remedies for trespass I will use the term interchangeably in this document.

The document includes my recommendations on what to do if you are clamped and what remedies you can seek. The list of remedies is not exhaustive and should not be treated as such.

Please note that I am not a lawyer and the following should not be construed as legal advice. While I have set out to be accurate the information could contain errors or omissions.

Any advice given is of a general nature and I will not accept liability for costs incurred for using any part of this guide. You should seek legal advice before embarking on any course of action recommended.
_________________________ _________________________ _________________________ _____________________

Background and Legal Basis for Clamping

Clamping began in the 1980s as a controversial statutory measure to deter illegal on-street parking in Central London. It was the success of that measure and its extension to other congested city centres which encouraged its use by private landlords and the proliferation of clamping companies willing to carry out that work on their behalf. But whereas on-street clamping was tightly regulated with specific procedures, rights of appeal and controls over the amount of release fees, the opposite was true of private clamping, which was completely unregulated and a product of the common law.

The common law principle that clamping uses is a medieval remedy called damage distress feasant. This principle basically put is that something may be detained until damages have been recovered or satisfaction be rendered for injury they have done. In the past this principle was applied amongst other things for trespass of livestock. If someone’s livestock strayed onto someone else’s land and caused damage, the landowner was entitled to keep hold of (distress) the livestock until damages were paid. In the same way clamping involves keeping hold of (distressing) your car until you pay for the damages you have caused in parking where you have. This remedy also applies to towing a vehicle away.

Clamping is illegal in Scotland thanks to a 1992 court ruling. In BLACK v CARMICHAEL (1992- S.C.R 709) it was decided that the clamping of a vehicle and the demanding of a release fee amounted to extortion and theft.

In England and Wales a different approach was taken. A Court of Appeal decision in 1995 gave clear guidance. The Case of ARTHUR v ANKER (Times Law Reports 1st December 1995) produced a landmark decision


On the 6th May 1992 David Arthur knowingly parked his car in a private car park belonging to commercial leaseholders for around 45 minutes whilst visiting the nearby local authority planning department. In doing so he disregarded a prominent notice warning that unauthorised vehicles would be wheel-clamped and a £40 release fee charge.

On returning to his vehicle he saw the inevitable clamp. He refused to pay any release fee and made an unsuccessful attempt to remove his own vehicle with a pick up truck – which led to an altercation between his wife and the clamper, Thomas Anker, which led to Mr Anker claiming he had been assaulted by Mr Arthur’s wife.


In the early hours of the following morning, Mr Arthur returned to the car park and succeeded in removing the two clamps, which had immobilised his vehicle, before driving away. Unfortunately this did not satisfy Mr Arthur who went on to sue Mr Anker for trespass to his vehicle. In rejecting Mr Arthur’s claim, the Court of Appeal laid down the principles of law which now govern modern wheel clamping
.


These are:
  • Where warning notices are prominently displayed, any motorist who parks a vehicle in defiance of that notice will be deemed to have consented to the clamping of his/ her vehicle and its subsequent detention until a release fee is paid.
  • The amount of the de-clamping fee must be reasonable.
  • Arrangements must be in place to enable the prompt release of a vehicle once the vehicle owner has indicated that s/he is willing to pay the release fee.
There remains uncertainty as to what constitutes a "reasonable release fee". In VINE v LONDON BOROUGH OF WALTHAM FOREST (Times Law Reports 12th April 2000), the original trial judge had regarded a release fee of £105 as reasonable- although the Court of Appeal later ruled the clamping illegal on other grounds.

On the morning of 6th March 1997 Ms Vine had been undergoing hospital treatment. She felt unwell and therefore parked her car (on private land) in order to leave the vehicle and be sick. She did not see the clamping signs, which were displayed. On returning a few minutes later she found that her car had been clamped. Under protest, she paid the release fee by credit card, but, assisted by the Automobile Association, she successfully sued for a refund.

The lesson from Vine is that even when signs are prominently displayed, a motorist who has not seen them cannot have consent to a vehicle being clamped. An underlying principle is that it is not only objective judgement must be exercised but also subjective judgement as well. Even if the signs are seen they have to be read and understood.


Also in amongst the judgement from Vine was a ruling on a reasonable release fee. In the original case a release fee of £105 was deemed reasonable. That amount today, taking into account inflation using the retail price index as a guide, would now equate to roughly £138.

These two cases decided that clamping in England and Wales by private companies was legal and provided a certain framework to govern the activities of the clampers. However with numerous cases of clamps being applied illegally when cars were legitimately parked, cases of intimidation, assault, threatening behaviour on or by the clampers it soon became clear that there was something wrong. Rightly or wrongly an act of parliament sought to correct the imbalance but instead of outlawing clamping as a remedy to unauthorised parking on private land it instead gave it cloak of legitimacy. It was lumped in with the Security Industry Act.

The Private Security Industry Act and The Security Industry Authority

In 2001 the Private Security Industry Act was passed. This has been amended and was finally enacted around 2004. The Act sets out some very strict rules for those wishing to engage in Vehicle Immobilisation (Car clamping/towing/blocking in) involving a release charge and list some pretty stiff penalties for breaches including fines up to £5000 and 5 years in jail.

Part of the act authorised the setting up of an administrative body to oversee the licensing of Security Industry Operators and staff. This body is the Security Industry Authority. The Security Industry Authority (SIA) has a website (https://www.the-sia.org.uk/). You can obtain links to all the relevant legislation relating to the SIA. More importantly you can perform an online check to verify the license of any SIA licensed individual.

Licenses fall into two categories – frontline and non-frontline. Frontline licenses are required by all staff who will be undertaking day to day security duties including vehicle immobilisation.

Non-frontline licenses are required by the principals of firms whose employees undertake duties licensable under the PSI act.

Landowners have a responsibility to ensure that anyone performing vehicle immobilisation for a fee on their land is licensed by the SIA. There are pretty stiff penalties for landlords (and I guess this would mean CEO or directors if it’s a registered company) if they allow unlicensed operators to immobilise vehicles on their land on their behalf (i.e. acting as their agent).

The SIA do not regulate
  • the amount of the release fee
  • the time taken to release a vehicle
  • the adequacy of signage around the site warning that vehicles may be immobilised
  • the complaints procedure of the company employing the vehicle immobiliser
They SIA advise that

If a vehicle immobiliser uses threatening behaviour or intimidation they may be committing a criminal offence and we would recommend that you report such instances to the police.

The SIA's remit covers the individual undertaking the licensable activity.


The PSI Act sets out that:
  • The person immobilising the vehicle must be licensed by the Security Industry Authority.
  • The person immobilising or releasing the vehicle must have their Security Industry Authority identification badge on display.
  • Upon payment a receipt must be issued. The receipt should contain the:
    • the name of the license holder
    • the signature of the license holder
    • the license holders SIA License number
    • the location where the vehicle was clamped or towed
    • the date when the vehicle was clamped or towed
Further terms for vehicle immobilisers were set out in The Private Security Industry Act 2001 (Licenses) Regulations 2007.


These are

1)A vehicle must not be clamped / blocked / towed if:
a)A valid disabled badge is displayed on the vehicle.
b)It is an invalid carriage
c)It is a marked emergency service vehicle which is in use as such.


In The Private Security Industry Act 2001 (Licences) Regulations 2007
  • “invalid carriage” has the same meaning as in section 253(5) of the Road Traffic Act 1960;
  • “disability badge” means a badge issued under section 21 of the Chronically Sick and Disabled Persons Act 1970; and
  • “Emergency vehicle” has the same meaning as in regulation 3(2) of the Road Vehicles Lighting Regulations 1989.
Any firm who does not comply with the above is in breach of the Security Industry Act and can be prosecuted.

It is also an offence to knowingly employ unlicensed clampers. Landlords can be fined up to £5000 and/or be jailed for up to 6 months per offence.


Valid Clamping?

Under the PSI Act and existing case law for clamping to be valid the following must be present or take place

1)There must be clear and prominent signs indicating a vehicle may be immobilised.
2)The signs should contain
a)A number at which an offer to pay the release fee can be made
b)The amount of the release fee (which should be reasonable)
3)Upon an offer to pay or payment being made the vehicle must be released in a reasonable amount of time
4)The person immobilising the vehicle must be licensed by the Security Industry Authority.
5)The person immobilising or releasing the vehicle must have their Security Industry Authority identification badge on display.
6)Upon payment a receipt must be issued. The receipt should contain the:
a)the name of the license holder
b)the signature of the license holder
c)the license holders SIA License number
d)the location where the vehicle was clamped or towed
e)the date when the vehicle was clamped or towed

What to Do If You are Clamped


1)Keep calm, however distressing it may be, getting angry or upset will do you no good and it may get you arrested.
2)Take a note of any signage. It should be clear and visible. Look particularly at entrances/exits.
3)If you have a digital camera take pictures of any signage. Is it readable from where you stand? Was it prominently displayed where you came in?
4)If you have the ability record/make notes of anything said or done by the clampers. Particularly record or note any threatening or intimidating comments or behaviour.
If they demand extra because a tow truck has been called out refuse to pay and call the police.
5)Ask to see the clampers SIA i.d. If they cannot produce it call the police. They are possibly unlicensed and thus committing an offence under the PSI act.
6)Pay on a credit card if you can or by cheque.
7)Do not offer any physical violence to the immobilisers you are liable to be arrested.
Do not damage a clamp (i.e. cut it off). You will probably be arrested for “criminal damage”. If can remove it without damaging it then you can do so.
9)Make sure you get a full receipt with all the required details
10)Check that the clamper is licensed on the SIA website.
11)If they are demanding a towing fee for a tow truck turning up or being called but not actually towing refuse to pay anything other than the release fee.

Can I Recover My Money?

Unfortunately there is no one clear path to go down to seek redress if you are clamped. More often than not you will have been forced to pay to have your car returned – regardless of whether the immobilisation is legal or not. Unless the firm in question is grossly in breach of the PSI Act then the only path left open to you is to attempt a civil recovery. This will need to be done via letter at first and if that fails then through the county court on the small claims track.

One final point is that these firms are often fly-by-night outfits. If you are seeking redress through the court it is probably best to name the clamping firm and their employing agent as co-defendants.

Stopping or Reversing Payment

If you have paid by cheque or credit/debit card there may be avenues open for to try and get the payment stopped or reversed.

If you can pay by cheque then do not put any guarantee information on the back. The simple thing to do is ring your bank and have a stop put on the cheque. It may cost you a small fee to do so but its better than a large amount. I suspect that most clamping companies will be unwilling to accept payment by cheque for this very reason.

If you paid by credit card or debit card then you could, reasonably in my opinion, claim that you were forced to pay under duress and that the transaction is invalid.

It may be that your bank or credit card company will be unwilling to do anything to help you. If that is the case then the your only remedy is recovery through the civil courts

Gather Evidence

Before attempting any recovery you need to gather evidence of any failures to comply with either the SIA legislation or the case law given under Vine or Anker.

Signage


One of the most common causes of complaint is the lack of adequate signage. Arthur Vs Anker clearly states that a sign must be present. Vine further enhances that by saying it must be seen and understood. If the signage is clearly posted and you’ve parked in clear violation then you’d better have a pretty good reason, such as in the Vine case, to bring a claim against the firm that clamped you.

However that said signage is often missing, inconspicuous or unreadable. Many posters on the consumer action group forums have mentioned that poor lighting as a reason for the signs being missed.

One “pay for a solution” website I have seen suggests that a guidance point for the visibility of signs is the Road Traffic Act 1991. As there is no guidance for size of no parking signs or their placement on private land other than the case law that they should be clear, visible and understood you could use the guidance on public land as a reference. Whether a court would accept this is debatable.

Excessive Charge

There is no legal limit to the amount that can be charged for a release fee. However the Vine case said that a reasonable amount in 1997 was £105. This roughly translates to £138 in today’s terms (based on the CPI and rate of inflation March 200. It would be worth consulting a lawyer with a view to court action if you’ve paid significantly more than this.

Not Licensed By The SIA

If the immobilisers are not registered it may render the clamping invalid and therefore you should be able to seek a refund. It may be that attempting a bargain along the lines of refund my money and I won’t report this breach will be effective. Bringing pressure to bear on the landlord may also bring results. In my view you would do better to report the matter to the SIA and seek redress via the courts as the clamping should not legally have taken place and by that reasoning no release fee should have been due. In performing the unlicensed clamping they have broken the law and both they and the landowner can be fined up to £5000 and/or be jailed for up to 6 months per offense.

Summary

It would seem the clampers have it going for them – at least initially. They get your money and backing in most cases from the Police. Your only real redress is through the courts and knowing your rights.

I hope this guide will help.

Last edited by pin1onu; 11th May 2008 at 23:20. Reason: Couple of additions and clarifications
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Old 26th April 2008, 12:06   #2 (permalink)
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Default Re: Clamping Guide

Pin1onu,

I can see that a lot of work has gone into this, clamping on private land really is a huge problem. A guide such as this can only help.

Come on moderators, don't you think deserves "sticky" status.
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Old 26th April 2008, 13:48   #3 (permalink)
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Default Re: Clamping Guide

Agreed.

Wiki'd here:
Private Parking: Clamping Guide - Consumer Wiki

which is a start
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Old 27th April 2008, 11:12   #4 (permalink)
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Default Re: Clamping Guide

Agreed,

Excellent work there so i have duly turn it into a sticky
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I expect to be off-line for the next month or so at least

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Old 9th May 2008, 09:36   #5 (permalink)
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Default Re: Clamping Guide

If you are a tenant and have been clamped in your own space then it is very likely that the clampers and/or the landlord will be guilty of an offence:

Harassment - LandlordZONE

This is because as a tenant you are entitled to peaceful enjoyment. If the landlord wishes to stop you doing so he/she MUST get a court order first. This protection can also apply to people visiting tenants.
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Old 23rd June 2008, 15:24   #6 (permalink)
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Default Is £225 To Release A Clamp Unlawful??

Hi All
This is my first post and I'm really hoping someone can help me. I also hope I can be of some help to someone else in the future!
I took a chance and parked on double yellows on Saturday night. 2 wheels on the pavement, 2 on the road. I did spot some parking notices on the side of the building but I did think this related to the wide pavement beneath them. I was parked on the bend so in front of the corner of the building. I knew I could've been risking a parking fine but not at £225.
I returned to find my car clamped. The sign said £125 to release the clamp, £95 Towage cancellation fee (if a tow truck had been dispatched). I rang the number and was told that unless I paid there and then that I would be charged the full amount and a daily charge for keeping the car.
The man on the phone said that because the tow truck had been dispatched that I would have to pay the full fee, I asked how he could prove that the tow truck had been dispatched?? His only answer was 'well you can wait for it to turn up'!!.
Although I can stomach paying a REASONABLE fine if I really was unlawfully parked, I cannot stomach the 'made up' charges for sending a make believe tow truck. I had been on the phone to the guy for 15 minutes and before that had stood for 10 mins in amazement at my misfortune before ringing. What a coincidence that at the exact time that I phoned, the tow truck had just been released???
Can anyone please offer me any help?
Thanks!
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Old 26th June 2008, 16:12   #7 (permalink)
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Default Re: Clamping Guide

Unfortunatley I cannot offer you help, except attemp to make you feel better becuase I am being asked to pay a fine of £2700.00 to get my car released after the clamping company denied having it for more than 6 weeks. They now want me to pay for storage, cost of towing and clamping. After i py,I then have todrive to surrey to collect it. Isn't there a limit to the distance which your car can be taken by these people?
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Old 28th June 2008, 22:19   #8 (permalink)
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Default Re: Clamping Guide

I have a general clamping question that I thought of yesterday.

I know that when it comes to parking "fines", it is the driver that enters the contract when he uses the car park after reading the sign. So, if a letter is addressed to the registered keeper asking to pay the fine, the latter can tell them to refer back to the driver.

Now how does that relate to clamping? I imagine the driver agrees to be clamped if he doesn't comply to sign's t&c but what if again, the driver is not the registered keeper? Are clampers allowed to clamp and retain possession of the keeper's property when the the latter did not enter any contract? Could the keeper say his car has been effectively stolen?

I hope you understand what I mean.
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Old 3rd July 2008, 22:13   #9 (permalink)
pin1onu
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Default Re: Clamping Guide

Quote:
Originally Posted by DB_SamX View Post
I have a general clamping question that I thought of yesterday.

I know that when it comes to parking "fines", it is the driver that enters the contract when he uses the car park after reading the sign. So, if a letter is addressed to the registered keeper asking to pay the fine, the latter can tell them to refer back to the driver.

Now how does that relate to clamping? I imagine the driver agrees to be clamped if he doesn't comply to sign's t&c but what if again, the driver is not the registered keeper? Are clampers allowed to clamp and retain possession of the keeper's property when the the latter did not enter any contract? Could the keeper say his car has been effectively stolen?

I hope you understand what I mean.
Have a read through the guide. The answer to this is that clamping is deemed to be a modern application of damage distress feasant which is a remedy for trespass and not a remedy for a breach of contract. In medieval times it was the owner of the livestock who paid the damages caused by his livestock. In modern times it is, ultimately, the responsibility of the owner to pay the "damages" and thus recover their property.
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Old 18th August 2008, 21:58   #10 (permalink)
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Default Re: Clamping Guide

I know it could be a bit of a pain (but a lot less painful than a 400GBP fine) but could I put my own wheel clamps on all 4 wheels when I park therefore not allowing these thieving gits to actually clamp or tow away my vehicle ? I'm presuming the clamping firm would be subject to the same laws that I am ie I couldn't remove their clamps and I'm also presuming (hoping) that towing or lifting my vehicle onto a flatbed truck would not be possible if all 4 wheels were clamped.

Don't get me wrong, I don't park illegally at all - it's just that these robbing cowboys get my goat up so much, (it always appears to be those less able to stand up for themselves who are targetted) I'd love to turn the tables on them so to speak.

Last edited by Seven Lucky Logs; 18th August 2008 at 22:01. Reason: Grammar, really.
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Old 24th October 2008, 20:30   #11 (permalink)
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Default Re: Clamping Guide - if you are clamped on private land

Quote:
Originally Posted by pin1onu View Post
CLAMPING ON PRIVATE LAND3) Upon an offer to pay or payment being made the vehicle must be released in a reasonable amount of time
Does anyone know of the specific section in the PSI Act that states this?
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Old 25th October 2008, 17:59   #12 (permalink)
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Default Re: Clamping Guide - if you are clamped on private land

Quote:
Originally Posted by My Real Name View Post
Does anyone know of the specific section in the PSI Act that states this?
It's not defined in the PSI Act. It's from the case law (Arthur vs Anker) which is as binding as statute law.

"A motorist who trespassed by parking his car on private property having seen a warning notice there that a vehicle parked without proper authority would be wheel clamped and released on payment of a fee, was to be taken to have consented to the effect of the notice, provided that the release fee was reasonable, the vehicle was released without delay when the motorist tendered the fee and there were means by which the motorist might communicate his offer of payment.
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Old 28th October 2008, 11:53   #13 (permalink)
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Default Re: Clamping Guide - if you are clamped on private land

Quote:
Originally Posted by pin1onu View Post
It's not defined in the PSI Act. It's from the case law (Arthur vs Anker) which is as binding as statute law.
That explains why I couldn't find it - Thanks.
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Old 28th October 2008, 12:01   #14 (permalink)
lamma
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Default Re: Clamping Guide

google this "Arthur v. Anker [1996] 2 WLR 602"
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Old 30th October 2008, 18:03   #15 (permalink)
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Default Re: Clamping Guide

hi I'm new to this and I still don't understand how it works..... Basically, I got a parking ticket for parking on a college campus whilst purchasing my parking permit. I sent the parking template letters but received this reply :

Thank you for your further email confirming that although the registered keeper of the offending vehicle you were not the driver at the time of the offence. I also note your unwillingness to pay the Charge Notice.

As you appear to be unwilling to provide these details then we must draw your attention to the following points. Our client's conditions of contract relating to parking are detailed on the signs and referred to upon the Charge Notice. Failure to comply with the conditions of contract constitutes a breach of contract which entitles our clients to pursue the remedies referred to in the conditions of contract. These remedies include the right to clamp defaulting vehicles.

By virtue of the failure to pay the Charge Notice the breach of contract remains.

Accordingly, I must advise you that your vehicle registration has been recorded on our client's database as an unpaid offending vehicle that has parked in breach of the conditions of contract. If your vehicle is seen at any of the sites managed by our client then it will be clamped, pursuant to the conditions of contract. In order to secure release of the clamp you will be required to pay a release fee and also any outstanding parking Charge Notices.
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