consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Parking / Traffic Offences

Parking / Traffic Offences A forum to discuss the legalities or unlawfulness of parking/speeding tickets or congestions charges etc.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 19th February 2008, 01:49   #1 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Question Does wrong location on PCN mean "not as stated on PCN"?

In October I got a parking ticket for parking with 2 wheels on the kerb. It was a genuine error as I did not realise I was outside of the marked area. Anyway ingnorance is no grounds for appeal.

However the ticket stated that the vehicle was seen at location... "road name, outside 1" when it was infact outside no.3. They have photos to prove this.

I appealed to the council (Haringey) on the grounds that "the contravention did not occur as stated on the PCN" and also that the bays were badly signed. I now think the signs were probably ok!

I lost the appeal and now have the option of appealing to the parking adjudicator.

My question is this....

Would being outside no.3, instead of no.1, amount to "the contravention did not occur as stated on the PCN". Technically it is not correct, but another way to look at it is that the contravention is as described, its just the location that is different. And then only one building away!

Do I have sufficient grounds to win an appeal to the adjudicator??

Any advice welcome - I have to pay or appeal in a couple of days
thanks
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 08:35   #2 (permalink)
green_and_mean
Platinum Account Customer
 
green_and_mean's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 2,390
green_and_mean Informativegreen_and_mean Informativegreen_and_mean Informative
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

If there is a bay outside no. 3 allowing footway parking I would say you have a case if not I would say not.
green_and_mean is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 14:14   #3 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

No, there was no bay outside no.3 or no.1. The bay began outside no.5.
But as the location is incorrect on the ticket, do I have a case on these grounds?
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 15:20   #4 (permalink)
green_and_mean
Platinum Account Customer
 
green_and_mean's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 2,390
green_and_mean Informativegreen_and_mean Informativegreen_and_mean Informative
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Without sounding pedantic the PCN does not say 'in front of number 1' it says 'outside' so technically it is correct as you where outside number 1 although not directly in front of it. Whether the adjudicator will agree with my opinion or yours who knows?
green_and_mean is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 18:29   #5 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

No, my point is not whether I was 'outside' or 'in front of' my point is I was outside no.3 and not outside no.1 as stated on the PCN.

Does this count as grounds on which to appeal?
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 18:44   #6 (permalink)
green_and_mean
Platinum Account Customer
 
green_and_mean's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 2,390
green_and_mean Informativegreen_and_mean Informativegreen_and_mean Informative
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

I already told you its a matter of opinion if you want to appeal its up to you but I repeat what I said in my original post and that is you were technically outside number one just not directly in front of it, which is not what was stated on the PCN.
green_and_mean is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 19:36   #7 (permalink)
Tony P
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 61
Tony P Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

I have no knowledge on this but I would like to think the location is incorrectly described. Any vehicle anywhere in the World could be described as "outside No1". One in John O'Groats could fulfill that just as much as one "in front of No5". It is a matter of degree - and, just like most PCN contraventions, there should be nothing imprecise in the behaviour of all parties.

The regulations require very precise behaviour from road users or they will rob them for any indescretion - so why should they be lax and incorrect in their fund raising efforts, by any degree?

Anyway, if you have had your Representation turned down by the Authority you have presumably passed the discounted date. So you have nothing to loose by Appealing to the Adjudicator. Even if he rules against you, it should cost you nothing other than having to pay the full ticket charge. Other than your time and trouble.
Tony P is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 20:29   #8 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Thats my dilemma - they have given me another 14 days to pay the reduced rate of £50.00. If I appeal to the adjudicator and lose that, then I would have to pay the full fee of £100.00. If it wasnt for the £50 risk, I would have a go at appealing, as I do think I have a point, but because of the risk, the more I think about it, the more I am tempted to pay up, before it goes up!!!
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 19th February 2008, 23:53   #9 (permalink)
Tony P
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 61
Tony P Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Thats the physcology of the system - paying is what it is designed around, far more than fairnness and justice. So make it the easy option. JUST MONEY.

Making £50 attractive, a second time round, they feel they are more likely to get that and quickly, sooner than justify themselves and their methods. Very, very rarely does an Authority turn up to an Adjudication hearing to defend themselves, yet they are paying for it!

I bet the previous documentation never indicated they would extend the discount period beyond the original period and you had to pay within 14 days (or similar) to get the discount. That failed, so the system repeats the offer/threat. Why? JUST MONEY.

Your choice - but I know what I would do.
Tony P is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 00:19   #10 (permalink)
green_and_mean
Platinum Account Customer
 
green_and_mean's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 2,390
green_and_mean Informativegreen_and_mean Informativegreen_and_mean Informative
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Quote:
Originally Posted by searchgenie View Post
If it wasnt for the £50 risk, I would have a go at appealing, as I do think I have a point,
What point?? You got a Penalty charge issued for the contravention of parking on the footway which you admit to or have I missed something? If you are so convinced of your innocence you would not worry about the money and appeal anyway.
green_and_mean is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 01:00   #11 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Quote:
Originally Posted by green_and_mean View Post
What point?? You got a Penalty charge issued for the contravention of parking on the footway which you admit to or have I missed something? If you are so convinced of your innocence you would not worry about the money and appeal anyway.
I don't think I am innocent. I have photos showing I AM parked on the footway. But I feel there was an error that could get me off.... had I parked there knowingly, and got a ticket, I would have paid it straight away. However, it was a genuine mistake. I actually got out the car and went out of my way to check where I was parked was ok and I got it wrong.

Hence, when I spotted a (potential) error on the location of my vehicle on the ticket I decided to appeal and felt ok about doing so, because in my heart I know I did it innocently (you may say naively!). I still feel the same way about wanting to appeal - morally, I dont feel I deserve the ticket. But hey, I guess no-one ever does!!
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 01:07   #12 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Quote:
Originally Posted by Tony P View Post
I bet the previous documentation never indicated they would extend the discount period beyond the original period and you had to pay within 14 days (or similar) to get the discount. That failed, so the system repeats the offer/threat. Why? JUST MONEY.
No, the original ticket did say you can appeal and if you lose you would have another chance to pay the discounted rate of £50.00 for 14 days from when they reply. This time however the notes from the adjudicator state that if you lose, you will not be given the chance to pay the discounted fee again. (actually it says "the penalty due will normally be the full, not the reduced penalty, unless the adjudicator directs otherwise" which I understand they rarely, if ever, do.
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 01:08   #13 (permalink)
Bernie_the_Bolt
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2007
Posts: 1,022
Bernie_the_Bolt Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Can I get this right.
You responded to a NtO and the LA are offering you the discounted rate?
Did you tick the box "The penalty exceeds the relevant amount"?

If you did then my response would be to write to them and thank them for agreeing with one of the statutory grounds for appeal but that in these circumstances the only option the law allows is cancellation of the NtO and they have no option to reserve it.

I've had this happen to me and for this reason always tick that box.
Bernie_the_Bolt is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 01:40   #14 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

All I have done so far is appeal against the original PCN and have received a Notice of Rejection and been given (another) chance to pay the reduced fee if I pay within 14 days. I didnt tick any boxes, there were no boxes! There is a box on the Appeal to adjudicator form saying "the penalty exceeded the amount applicable" but I dont see how that applies, as the penalty did not exceed the applicable amount in this case, as far as I know. How come you get away with ticking that box?
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 02:36   #15 (permalink)
Tony P
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 61
Tony P Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Do you feel lucky..?

You are in for £50 minimum even if you roll over with your legs in the air.
You are in for £100 if you dither much longer.

I you Appeal-
You are in for £100 if you loose.
You are in for NIL if you win.

It is a balance of how much the second £50 means in the overall scheme of your life (balanced against no payment), against following your instinctive 'gut' feelings about fairnes.

At worst, for the extra £50, you will have given your best shot to someone who is totally impartial but a stickler for exactness of Law and wordings. Can you object to that?

Be assured the LA aint in the least bit concerned about fairness - ONLY MONEY.
Tony P is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 10:58   #16 (permalink)
Bernie_the_Bolt
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2007
Posts: 1,022
Bernie_the_Bolt Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Searchgenie,
I may have it all wrong but can you please scan, wash and post all that you have.
It is not clear to me if you have received a Notice to Owner or not. You say that you have received a Notice of Rejection but the law only allows the LA to send these in response to appeals made following rejection of statutory representations made following service of a Notice to Owner.
If the LA have circumvented the statutory process then in my view their case is fatally flawed. But it is not clear from your posts if this is what has happened.
Bernie_the_Bolt is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 14:06   #17 (permalink)
searchgenie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 10
searchgenie Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

Bernie, I cant scan, but will try to be clearer...

step 1. I got a 'ticket' on my car, officially called the Penalty Charge Notice (PCN). Given 14 days to appeal or pay reduced fee of £50.00

step 2. I challenged the PCN by writing to the LA within 14 days

step 3. Received a letter saying they had received my challenge and were dealing with it

step 4. Received Notice to Owner saying the PCN had not been paid (despite the fact I was waiting to hear from them if they had accepted my challenge).

step 5. I phoned to ask why I had received a NTO and was told it was automatically created and I should just write back and say I have already appealed.

step 6. I responded to the NTO by writing to explain I had already appealed and was waiting to hear from them

step 7. I received a letter called a 'Notice of Rejection' from the LA, stating that they are rejecting my challenge "as I have not made any grounds for cancelling the PCN or the Notice to Owner"

step 8. PAY or appeal to adjudicator....... ?

Hope that explains the situation - I had left out the Notice to Owner as I thought it was sent in error - sorry!!
searchgenie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2008, 14:48   #18 (permalink)
Bernie_the_Bolt
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2007
Posts: 1,022
Bernie_the_Bolt Novitiate
Default Re: Does wrong location on PCN mean "not as stated on PCN"?

And am I correct in saying that at step 8 they are offering to accept the reduced amount?
Bernie_the_Bolt is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote