Private Parking Tickets - Template Letters - If you wrote before finding this site.

[Bernie_the_Bolt]

IMPORTANT INFORMATION

This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

This is what the writer would do in the contemplated circumstances. It is placed freely in the public domain on the basis that if it is used no liability of any kind attaches to the writer and/or the publisher.

Any person relying on this information does so entirely at their own risk.

************************* ************************* **

The “sticky” entitled Private Parking Tickets - Template Letters shared my approach for how I would deal with a private parking ticket from the outset and before I had communicated with the private parking company.

I then wondered how I would approach the position if I, or say for example my wife, had already written to the private parking company explaining the background and basically appealing to their better nature. I’m also thinking that we had then received a response telling us that our appeal had been rejected.

This sets out the approach that I would then take.

I do recommend that you first read the sticky entitled Private Parking Tickets - Template Letters because that does include some detail, background and information that I have not repeated here.

This does NOT apply to those parking tickets issued by the LA, police or Traffic Wardens. You are free to this approach provided you read and agree to the “Important Information” at the top and foot of this post.

Again I acknowledge the excellent work by petej2811 in his article which can be seen here. His work is the inspiration behind much of this and he deserves appropriate credit. If I repeat anything he has said it is meant as a compliment and if I say anything in disagreement it is meant with respect.

Add to your armoury for complaints with a compaint revolving around the data protection act. See here for details.

Feedback with any typos, inaccuracies, omissions, improvements, errors etc is most welcome. I may come back and edit this post (subject to permissions) to add and clarify matters including relating to feedback.

We do also need to think about the exception to not initiating correspondence that I referred to on the other thread. If I was not the owner of the car (say for example I had a company car, hire car or garage courtesy car) the person identified as the keeper would receive the letter from the private parking company, pay the bill and seek to recover the funds from me under alleged contractual obligation.

So what I would do is to try and employ the technique above by getting the owners of the car to write and obviously amended version of the letter above. They might be reluctant to do so in which case I would trya and persuade the owners either to write and give my name only (as driver) and failing that my name and address. In the event of there being no co-operation from the vehicle owners, this is the only circumstance where I would initiate correspondence. This is the letter I would write:

Dear Sirs,

Re: Vehicle Reg No: [#]

On [dd mmmm yyyy] you issued a parking ticket to the above mentioned vehicle that I had parked in [state location].

Could you please advise the basis in law that you feel enables you to issue a parking ticket that appears to mimic those issued by the police, traffic wardens and/or local authorities and to levy penalties

In the meantime I absolutely deny your claim that the amount claimed, or any amount at all, is due to you from me.

Yours Faithfully

The response to the “appeal” rejection:
The option of pushing back and saying that they need to take the matter up with the driver is now not available to us so we need to modify our approach. My response would read something like this:

Dear Sirs,

Re: Your letter dated [dd/mmmm/yyyy] Reference[#]

Thank you for your captioned letter.

Since I wrote to you I have been doing some research.

I now understand that your “parking ticket” purported to have been issued with the force of law behind it. I now believe this not to be the case.

Would you please advise me what statute(s) and/or judicial precedent enable you to enforce this penalty against me.

In the meantime I absolutely deny your claim that the amount claimed, or any amount at all, is due to you from me.

Yours Faithfully

If you are lucky that will be the end of the matter and you will hear no more.

It is more likely that they will write again, this is where it becomes more tricky to compose a template. What I have done is to write a basic letter and made suggestions for paragraphs you can insert depending on what they have said.

The basic letter:
This is the top and tail ready for paragraphs to be added.

Dear Sirs,

Re: Your letter dated [dd/mmmm/yyyy] Reference[#]

I refer to previous correspondence.

[#]

Unless you provide evidence to substantiate your claim against me I shall be unable to assist you further in this matter and I restate my denial of this claim.

Yours Faithfully

The variable paragraphs to add to the basic letter:
You will need to make the appropriate amendments if you are writing for someone else.
You may need to write more than once. I suggest that two or three times is sufficient before moving on to a “cease and desist” letter.

If they have simply ignored what you have previously said.

At this juncture there is nothing further that I can add to my letter of dd mmmm yyyy (copy enclosed).

If they allege that you entered into a binding contract with them:

You appear to claim that I entered into a binding contract with you. Please provide evidence that your purported contractual terms were communicated to me in a way that I read, understood and accepted them prior to leaving my vehicle.

Even if I did - which I deny - it is my claim that the charge you allege I have to pay you is unenforceable at law being an unlawful penalty charge.

If they allege that you trespassed:

You appear to claim that I trespassed. I deny that I committed this tort and that any liability to you arises.

Even if I did - which I deny - it is my claim that the charge you allege I have to pay you is unenforceable at law being an unlawful penalty charge and not an appropriate remedy for trespass.

If they have added further charges:

I note that you have increased the amount of the alleged debt. Given that you have failed to substantiate and support your claim that I am indebted to you; this is unreasonable, inappropriate and, quite probably, unlawful. In addition to my previous denials I absolutely deny any liability to you for this additional sum.

If they threaten debt collection:

I note your comments about debt collectors. Given that this debt is in dispute I shall simply advise them that the debt is in dispute and they will have to refer back to you.

If they threaten court action:

I will welcome the opportunity to defend your allegation in court and am confident of success. Of course you will be required to produce the evidence that I have requested and you have failed to provide. You will also have to answer to the court why you failed to do so.

NOTE: In either of the two circumstances above, you may wish also to add the relevant bits from the "Cease and Desist letter".

The cease and desist letter:
Refer to the section with the same title in the sticky entitled Private Parking Tickets - Template Letters.
The same letter applies.

If you receive a letter from debt collectors:
Refer to the section with the same title in the sticky entitled Private Parking Tickets - Template Letters.
The same letter applies.

IMPORTANT INFORMATION

This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

This is what the writer would do in the contemplated circumstances. It is placed freely in the public domain on the basis that if it is used no liability of any kind attaches to the writer and/or the publisher.

Any person relying on this information does so entirely at their own risk.

[petej2811]

Thanks Bernie. My email addy is on my original post. I wonder if you'd be so kind as to drop me an email. I'd like you to have a read of my pro-forma.

Regards,

PJ

[gorgeousgilly]

Hi Bernie,

My name is Gilly (aka GorgeousGilly). I dont know if you have seen my "story" on the website (30 November) re Civil Enforcement Limited's penalty charge notice which was sent to my fiance.... He was at a petrol station and weeks later received a notice advising him he was being fined for 50 pounds (rising to 100 pounds if not paid within 2 weeks). He has not paid or contacted them yet. I am new to the site and have had a look at the template letters which all look fab. But not sure which one I could use to make these people go away though. Could you pls point me in the right direction please? I am so relieved that this site exists! Many thanks. Cheers.

[spewy]

Hi everyone, Great reading all the info on here although it can be a little overwhelming. The wife received a parking ticket from parking eye and sent off a cheque. I have just rang the bank and stopped the cheque. I am the registered keeper and my wife was the one parking in the car park. Was i right to stop the cheque? What point do i need to correspond with them now? obviously I will now get a letter when the payment is stopped.
Thank you in advance.
kevin

[sdys15453]

I just got my first "civil traffic enforcement notice" this morning after 13 years of trouble-free driving. I was parked in a retail park, using the facilities of the retail park the same as I have done since it opened over a decade ago. Had lunch at the restaurant there, visited nine of the shops on the retail park (only managed to find what I wanted in one though). Got up this morning to find a fine for £95 in the post. Reason given was exceeding the 3hrs parking by 30 mins. Talk about furious - there were signs saying the car park was being monitored by CCTV, which was great, made me feel safer etc. Nowhere did I see any signs saying you had to be out in 3 hours. Was I meant to abandon my shopping in the store, drive out of the car park, then drive back in again to complete it? Anyone with a young family ever tried to shop in a retail park in under 3 hours? By the time you've got the kids out of the car, that's 15 mins gone. Another two hours down Pizza Hut waiting to be served and getting the bill. As for taking my PC back to PC World for a refund, that takes so long that another Ice Age has passed. So annoying that I have shopped there for years and now I get fined for doing the same shopping I have always done. I've tried everywhere to get in touch with the management of the retail park concerned to ask why they are now employing a company to harass shoppers who spend hundreds of quid in their retail park every year. No trace of the management's address anywhere

Needless to say, this thread has given me a lot of info to try to fight back with. After all, £95 to us is over two weeks' food budget, so I am definitely going to put up a fight.

[reej]

I have recently received a ticket from OPC. I was parked at what I thought was Watford station carpark and bought a ticket from their pay and display machine. Turns out I was in an area patrolled by OPC for a block of flats. There was no notice where the OPC area started and the NPC area for the station ended. All the OPC signs were well inside the private area, well beyond where I parked, very high up and with small print. I have appealed, sent in photos showing lack of signage and they replied that they will go ahead to enforce the fine. Has anyone else had problems with this particular area. The advice posted looks really helpful so thanks to everyone who has posted so far. Reej

[zigi]

Hi everyone! Thank you for all the information regarding OPC private tickets.

[southernsoftee]

I recently received a parking ticket at a netto carpark in west bromwich, from a company called cp plus, for £50. i wrote to them to fight my case, as i had a valid ticket in the car which the inspector failed to see. i sent a copy of this ticket (not the original) along with a letter to them. they wrote back basically saying tough, you still have to pay, he wouldn't have made a mistake. i've now written again, using your second letter on this page (response to an appeal rejection) and i'll be posting that off shortly. i'll keep you informed of the outcome.

[southernsoftee]

I received a letter today from CP Plus in relation to my second letter sent last week, which was the response to 'appeal' letter above.

In the letter, they say they are members of the British Parking Association, and they refuse to 'enter into ongoing correspondence with you on this matter'.

Basically, they're saying they still want the money!

Note, as previously stated, I had a valid parking ticket in my car when they ticketed me.

My response (which I had to do myself, due to no clear response for that letter type being available) was as follows:

Thank you for your captioned letter.

Unless you provide evidence to substantiate your claim against me I shall be unable to assist you further in this matter and I restate my denial of this claim.


Please note, as previously stated, I had a valid parking ticket in my car, which your Warden failed to see, even though it was completely visible on the dashboard.

Photographic evidence will be required in a court of law to substantiate your claim. Please supply me with this evidence.

If you wish to take me to court, to fight this claim, I will welcome the opportunity to defend your allegation, and am confident of success.

I can only hope that this resolves the situation.

I would really appreciate further advise, as this may not be the case.

[lamma]

They will probably still write a few rubbish letters - you are 'on the hook' i.e. communicating so they will play you out. just keep everything else they send you safe and don't reply any more. You look to have done enough.

[southernsoftee]

ok thanks lamma for your advice. ive kept their letters, and mine are saved on my pc, so ill keep the lot and not reply anymore. see where this goes. i know im in the right, but they just wont admit defeat!

[lamma]

leeches do not let go their grip too easily. same thing exactly.
Don't worry this one will fall off soon enough.
meanwhile enjoy the knowledge that they are spending time and money in a completely futile effort. Gives you a warm glow doesn't it.

[safepark]

Hi, I would welcome some advcie on my particular case. I have been shopping at a particular tesco shopping complex for 15 years. They have recently (within 28 days) of my being issued a PCN enlisted the help of SAFE PARK UK to crack down on parking issues.
I am not going to bore you with the whys and wherefores of what happened but essentially i got a parking ticket for parking in a disabled spot with without displaying a blue badge. I have ignored the request for payment, but have now received the first letter from them.
They claim that the law of trespass states it is the drivers responsibility to abide by all the terms and conditions in force that the landowner has made clear on signs or in written notices, therefore they are in breach of the regulations of the governing private land.

They aslo say that they have been advised by the DVLA that the vehicle is registered to me and as such i am responsible for the penalty. pay up in 7 days or incur and additional £20 on top of the £90 plus they will forward to Recovery Specialist at further costs and court action will be taken.

I honestly did not see the signs as they are new since the last time i went there.

I have read the letter templates and i am now deciding whether to write to them or ignore. Many are saying to write, but others say you are taking the bait and then they will not let go!

What should i do?

[lamma]

Their letter to you is absolute and complete rubbish, smelly rubbish at that. why engage with /cheats/incompetents who have already shown no ability to understand or recognise the law ? Do you think your letter will be opened on their road to Damascus ? They have no chance. save your stamp and write a friend a letter instead.

[safepark]

Is anyone having issues with Safe Park Uk? I would like to know your outcomes of following the letter templates on theis forum
Thanks