Private Parking Tickets - Template Letters - If you wrote before finding this site. - Page 3

lamma · 30th October 2008, 16:13

we have seen lots of these. people ignore them all the time.
the 'appeal' was, as you say, a mistake.

southernsoftee · 11th November 2008, 13:49

Good news. Ever since I wrote my last letter to Trethowans, and they then wrote to me stating they were sending my case back to CP Plus because I hadn't paid, i've still not heard from CP Plus regarding this payment. It's been a good 6 weeks since I was written to last. Fingers crossed that's it now. I'll let you know if anything happens though. I had noticed the car park I got the ticket in, has doubled the charge for parking there for the 2 hour stay recently, which has cuased an uproar. Interesting!!!

radman · 11th November 2008, 19:59

Hi all, I wish I'd seen this site before I entered in to correspondence with the "car parking partnership"!!

Unfortunately I think I may have to grit my teeth and pay the £14! But wonder if anyone has any suggestions? I work in the NHS, and pay £60 per year for the privilege of not knowing if I will be able to park at work. The hospital has massively reduced spaces, though we now have a designated car park for staff...which is too small. Consequently at least 50 vehicles a day park "not in designated bays." These are parked on raised kerbs, or on the verge at the side of the staff only access ramp (not blocking or touching the road surface) Lots of us have been parking like this for over a year with no problem, however a couple of months ago I received a fine, as my vehicle was apparently not registered. I appealed, saying I had not realised this; I would register, and could they "just rescind the ticket" (!!) which was ignored. In accordance with their rules I re-submitted my appeal, explaining that I pay, I was not blocking anyone in or causing an obstruction, which was ignored. I then submitted a 3rd appeal, including photos to show the common practice of many people parking in exactly the same way as me, and NOT getting fined. I have just received another letter saying the fine IS correct, it's not their fault if the attendents do not do their job properly, and that they will not answer any more of my letters!

My questions are: do I pay the £14? and do I write to their "complaint manager"? and HELP!!!

crem · 11th November 2008, 21:39

WHat you should do now is..... Nothing.
No more letters, no more phone calls, no more replies.

ohfi · 13th November 2008, 16:01

Hi all,
I am new to this site and need some advice!

I was parked in the underground parking at the flat I live in, which I pay £60 a month rent for the privilege of having a space. Another driver was parked in my spot so I parked in another bay which I have never seen a car in. I received a ticket from Central Ticketing for "Abused patron parking" with the word "wrong bay" scribbled above the box, I had my permit displayed in my window (with the different bay number on it). Normally I would just ignore it but I have a company car which I have to return at the end of the month because I have just been made redundant (so definitely can't afford to pay the fine!) I don’t want the company to be getting letters when I’ve left.
I have read the posts in this forum and I am wondering which letter to send them and if i should send a copy of my permit to them?
Thanks

crem · 13th November 2008, 20:32

I think it would be better to write to the company implicitly telling them that the invoice they may receive is wrong and invalid to make sure they do not consider paying it then charging you.

145 · 2nd January 2009, 16:37

Hi,
I'm a newbie on this site and have to say I wish I found it a long time ago.
I recently had a parking fine through the post for £75 for an alleged offence from CCS Collect who are collecting on behalf og G24.

I've sent them an email a copy of which I'm putting below this line....

What evidence do you hold that shows I was parking in your car park over the allotted time? If you hold documentary evidence please provide copies of the same. As a private car park, any claim you have lies in contract and not in Statute. I could only be contractually liable if I personally parked a car in the car park. Mere evidence that a car registered to me was parking in your car park does not prove that it was the case that I parked it.

What are your charges for parking in the car park? If there are no charges then what are the contractual terms that you (your client) apply in relation to this car park.

Please provide me with a copy of any ticket you claim to have issued.

Please advise me how it is alleged I have breached any purported contract. In anticipation of receiving the documents requested above I would make the following comments:-

As your claim lies in contract it represents a claim for damages for breach of that contract. Your penalty charge of £75 (OR WHATEVER THE AMOUNT AS THIS CAN VARY FROM SITE TO SITE) bears no correlation to the damages you have allegedly incurred.

In light of the damages you have claimed, your claim represents a penalty charge and is consequently not recoverable le in contract law.

It is my view that any contractual terms you rely upon to claim your penalty charge are unfair and consequently unenforceable pursuant to the Unfair Terms and Consumer Contracts Regulations 1999 and the Unfair Contract Terms Act 1977.

Please refrain from any further contact regarding this matter unless and until you have answered each of the points above and where appropriate provided copies of the letters referred to. I have found your letters distressing and put you on notice that any further attempt to demand monies from me without responding to my reasonable request for information as set out above, will result in my solicitors being instructed to bring proceedings under the Protection from Harassment Act which entitles me to an award of damages together with a non-harassment order. In that event my solicitors will also seek the cost of those proceedings.

Can anyone tell me, was this the right thing to do or should ALL correspondence be in letter form only and NOT email??

Emails easier for me to be honest

Thanks

surferdude · 5th January 2009, 20:16

Hi Bernie

Thanks for all the excellent information I have followed.
So far i have written to ukpc twice asking them to provide information/ evidence of who was driving the car and so far they have failed to provide any evidence, i have also sent them a letter saying that if they can not provide this then leave cease etc.

However today i recieved another letter saying that they had recieved my appeal (which i find strange as i have never appealed to them or admitted any liabilty what so ever)
they have said that if i pay now they will charge the lower charge of £40.00
there final part of the letter reads (unless i have any additional information that i have not already brought to their attention this dicision is final and further correspondance will be noted and filed ,please do not expect any respose from us.
And they will put the matter in the hands of a debt recovery agents.

My question is

Should i bother to write anymore or just ignore any further coresponce and what power does a debt recovery agency have on this if they have not proved me the driver of the car.

Many thanks

Surferdude

lamma · 5th January 2009, 20:20

just ignore them and any rubbish debt collection letters. the PPC clearly knows you are in dispute with them so using any DCA (real or imaginary) is a no no. And they know this. file all paperwork in the drawer.

surferdude · 5th January 2009, 20:27

Thanks dont want any DCA at the front door if i can help it

lamma · 5th January 2009, 20:36

they won't - they are powerless and they know it. they would just be wasting time and petrol. Don't forget that the PPC game is a mail based scam.

TessBrum · 31st January 2009, 11:37

Hello there, I Have been reading your thread with much interest as my mother in law received a £40 parking fine from Parking eye claiming that she had exceeded the allowable parking time at an Aldi store. The fine included photographic evidence of her arriving and leaving the car park. What actually happened was that she cares for an elderly lady and took her shopping on the morning and then returned to the store later that afternoon to carry out her own shopping. She contacted parking eye and explained this to them , unfortunately also admitting that she was the driver at the time of the 'offence'. She also told them that she lives around 300 metres from the store so would not require long term parking there. Parking eye said they would check the CCTV and get back to her. She heard nothing for a month and then a letter came telling her that as she had not paid the £40 fine within the agreed time it had now gone up to £70. She contact Parking eye to ask if they had checked the CCTV and they said they had checked but that she was not seen to arrive and leave the car park twice as she had previously stated. She then asked if she could have access to the CCTV footage and she was told that this was impossible. This is when she let us know what was happening, I had a look on the internet and this is when I happened upon your thread. Upon reading other peoples stories for many hours I told her to send a letter along the lines of "I have recieved an invoice from you dated XXXXXX in the sum of XXXXX. Would you please advise on what basis you feel that I have entered into any contract with either your company or the landlowner". She has now received a letter from a collection agency (with a shared address with our friends at Parking eye) stating that unless she pays the sum of £70 she will receive a visit from the collection agency inccurring further costs. There has been no reference to her previous correspondance that we sent recorded delivery. Now before I tell her to send a letter saying that the sum is in dispute etc I just wanted to check I am not potentially setting her up for an expensive fall! I would appreciate any help or advice you may be able to give.[/font]
Thanks!

lamma · 31st January 2009, 14:24

its rubbish. ignore them. no fall.

bendybus · 5th February 2009, 19:15

I suspect I know the answer I'm going to get but just wanted to check:

I parked in an apcoa railway station car park the other day when the place was covered in snow and it was impossible to see the lines so everyone was doing the best they could by parking in parallel. Got back the following day when the snow had cleared to see my car was outside the lines and had a "Civil Penalty Notice" on the front windscreen.

Part of me wants to write to them pointing out that it was impossible to see the parking bays as they hadn't cleared the snow but reading through these threads it seems the best repsonse is to do nothing until a letter arrives through the post.

Note that I have used their web portal to check on what the appeals process might be - reading these threads suggests "appeal" is the wrong word but have at no time quosted the ticket number or my details.Any advice gratefully recieved.

lamma · 5th February 2009, 22:24

ignore them.

redjanethepain · 7th February 2009, 11:51

Hi, new to this site, but would appreciate help. Parked in iceland car park without buying ticket, as didn't realise i needed one. Came back to car to find parking ticket. Advised by parking officer who was still present to appeal enclosing copy of till receipt as money could be claimed back from shop.
Stupidly appealed, appeal refused. Am waiting for a response from Iceland. received 2nd letter from comapny yesterday asking for £100 to be paid in 7 days (despite ticket being disputed) or court action etc.
Couple of things to note. Ticket machine was having ticket rolls repaced at time so probably would not have been usable anyway. Also letters have been receiving have wrong registration number for my vehicle even though correct on original ticket.

redjanethepain · 14th February 2009, 14:09

Just a quick update. I wrote to Iceland outlining the situation and got a phone call back from a very pleasant man in customer care who has promised to get in touch with Excel and get the ticket removed. I am waiting to see what the result of that is.

I did point out in my e-mal that they had lost more revenue from me as a result of my not shopping in their store (and some of my friends), than Excel would receive as a fine.

NOGLOW · 5th March 2009, 21:25

I am new to this thread. I have recevied my first letter from the parking control company demanding £120. Should I ignore this letter or acknowledge the letter and ask them to contact the driver instead? I am concern that they will send a debt collector to my house and I won't be able to prove that the matter is in dispute if I have not made any attempt to contact the company.

Any views?

Thanks

crem · 5th March 2009, 22:53

Quote:

Originally Posted by NOGLOW

I am new to this thread. I have recevied my first letter from the parking control company demanding £120. Should I ignore this letter or acknowledge the letter and ask them to contact the driver instead? I am concern that they will send a debt collector to my house and I won't be able to prove that the matter is in dispute if I have not made any attempt to contact the company.

Any views?

Thanks

Do not write to them or contact them in any way.
No debt collector is going to call on you. If they do, simply tell them to go away. (do not confuse debt collectors i.e nobodys, with bailiffs i.e. court officials that have legal clout.)

Above all, DO NOT PAY THEM,

penelope99 · 16th March 2009, 12:42

Please help!
I have had a Parking Charge Notice from a company called Vehicle Control Services Ltd on February 13th for £80 rising to £120 for non-payment.
Basically I live in a circle of flats with an inner road. Part of the road has double yellow lines. There is an area where part of the lines had been relined and the other part (with broken lines and no T-bar line) had been left to wear away. So stupid me parked on it. As far as i knew this part was no longer part of the lines.
I got a ticket at 7.02 am. Bugger...
I wrote to them to appeal saying that the line was not legal. They replied saying that they didn't have to adhere to the double yellow lines regulations as it was not a public highway. They then said I'd entered a contract and broken it as it said 'No parking on double yellow lines' on their signs. It didn't.
However, on the 2nd of march they put up a sign which did say this and the lines were repainted, leaving out the section where I had originally parked.
Now I suspected they would be underhand and so photographed the lack of a sign before it then cunningly appeared. However, i didn't think to go round photographing bits of empty wall where another sign has now appeared.
I've written to them 3 times now and they just keep saying they are right. i even phoned and invited them down to count the signs which mention yellow lines on the but no go- they didn't want to. They said one sign was enough.
I know I can't get the Parking Tribunal involved as they are a private company and my threat to report them to their own governing (but powerless) body the British Parking Association has not worked either.
I am a worried girl.

How likely do people think it is that they'll take me to court? I really don't want to pay them. I just wish I'd seen this before I wrote all those letters. The time and sleepless nights are worth more than £80 but it's the principle.
Do people think I have a good case? Also what should I do now?
I'm getting really angry and worried. I'm just so glad that you folks are out there!
Any advice gratefully received.

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