Private Parking Tickets - Template Letters - Page 4

jotom · 31st July 2008, 10:45

Hi, can you help!!

I have been following the template letters for a parking ticket for UKPC and so far have sent 3 or 4 but now I have received a letter from them which I cannot see a response to.....
I will not write it all out as it is very long but in basically says:
Thank you for recent communication, the case has been reviewed but the parking ticket was not unjust or unreasonable so the charge will not be waivered. We are willing to reduce the payment to the £45 as if paid within 7 days because of the appeal time taken but after 7 days it will be passed onto debt collection agency (which I have already received a letter from anyway and replied) They appreciate that this is not the outcome expected but the decision is final, they will no longer correspond with me but they will keep any letters I send them on file unless I provide new evidence to substaniate my case.

Please help, I have been quite calm up until this one but it sounds so final!! Please could you tell me which template letter to use because all they have continued to say so far is that I am the owner/keeper so it is my responisibility. Like I said above, I have sent out the relevant letters that you recommend in the order you recommend but they never seem to answer a question.

Any advice would be really appreciated.
Thanks
Joanne

Barnsley Boy · 31st July 2008, 13:50

Jotom,

Don't worry - this is just another standard letter from UKPC. If you read through one of the longer threads on the forum to do with UKPC [there are several] you will come across this letter quite a few times. It does not actually mean anything. Take them at their word - they will not communicate with you further........good because you are getting bored with it all anyway.

Unfortunately these scammers don't mean what they say. After you ignore them you will get another "Final Opportunity" to settle in a few weeks time.

Please calm down, there really is no need to concern yourself with these paper tigers and their empty threats.

Hint - You will get more responses by starting your own thread rather than "piggy backing" onto an existing thread. It can be considered bad form to highjack although it is of course understood that new users are not aware of these conventions.

jotom · 31st July 2008, 15:59

Thanks for your reply.

Sorry for contacting you on the wrong section but I have no idea how to use this site and just saw a reply button and pressed it.

I will calm down and not worry now.

Thanks Jo

Peckhamrose · 5th August 2008, 22:32

Hi all, well the latest is that despite the fact I was not driving the motorcycle when my friend allegedly parked it in the wrong place (and the photo shows just the back of the bike and no wider context, so no proof there then!) UKPC have ignored my questions in my letters and now Rossendales Collect debt collection agency have written to me demanding £135!

I have replied to them using the template letter in these pages. I may have to let them take me to court for this one. I am scared but I just may let them and you can all come too!

besiktas · 8th August 2008, 10:59

Hi there, I had a look at the template letters but cannot find a sample which may help me with the following:

I received a letter with a PCN copy attached from Europcar for a parking offence. Within couple of days a received the original PCN from Camden Council. Europcar invoices me (+ admin charge) for the same charge now Camden Coucil also charges me with. I wrote to Camden Coucil that this fine should have been paid by Europcar ( as they had my Credit Card details) whoch they have failed to do (now fined has been increased by 50%). Furthermore camden Councils letter clearly states that, If the fine is already paid to Europcar it is "my problem" and they need the payment too.

So to summarise

who is to be paid for this offence
- Europcar
- Camden Council

In the meantime the fine has gone up too by apparent negligence on behalf of europcar (my belief) - but thats the next stage to argue.

Thanks
Harry

letshelp · 8th August 2008, 12:34

Peckhamrose,
You seem to be allowing yourself to be sidetracked about where the motorcycle was parked and how it was parked, for the purpose of clarity, IT DOESN'T MATTER WHERE OR HOW IT WAS PARKED', the ticket, penalty, charge notice call it what you will is not enforceable. These clowns are not taking you to court, they are not sending round 'The Boys', They are just trying to scare you into paying them money thats it, there is no legality to it whatsoever.
For the other posters, please try not to panick, the advice given on here will see you through this. Other posters like myself have had several 'tickets' from these scammers over the years, and yes, I'm still waiting to be taken to Court, still waiting for the home visit, this is over a period of 2 years. I have had all manner of threats short of, 'we are coming to kill your dog'.
Do what I do with the letters, when I feel a bit down I have a read of them and it gives me a good laugh and cheers me no end.

itfrank · 9th August 2008, 17:40

HI All
Well after writing and sending my letter back to the debt collection agency.
Guess What!

They responded with a very short 2 line letter,

We have noted your comments, and have passed your case back to the parking company as we are no longer dealing with.

Now lets wait and see if the parking company try it on, especially after their debt collection agents have dropped this like a hot potatoe.

If they do, will let you know.

Cheers

vic789 · 27th August 2008, 11:02

Hi people, another newby to the site
I've had an utterly annoying ticket for parking in "restricted area of a car park" from Vehicle Control Services in Bradford area. Does anyone have any experience with these paracites? I've looked at the template letters, thanks for generously posting those for all to see. Before venturing into the unknown i just wonder if anyone has had previous experience with the Sheffield based organisation.

lamma · 27th August 2008, 13:20

see Help please ticket from Sheffield Based VEHICLE CONTROL SERVICES

itfrank · 27th August 2008, 19:53

ITFRANK

Well, if you scroll back to page 3 after me sending my letter back, the so-called debt collection agency wrote back a 2 line letter saying
"thank you for your letter dated "sometime" the contents of which have been noted.
Your case has now been returned to (private parking company), therefore we are no longer dealing with it.

Its now been some 4 weeks, guess what, thats right, a big fat NOTHING

so stick with it, and scr*w these cowboys

loza · 28th August 2008, 13:14

Hi Guys, am new to this site but I too have been subject to a Private Parking Ticket! Hope you can help.
I received a parking ticket in a retail park from Excel parking. I read through the helpful advice on this website and ignored the ticket. They subsequently sent me a letter saying that I hadnt paid within the given period and was now subject of a fine of £100 + court and solicitors fees if this went to court.
I sent them the letter as suggested by Bernie the Bolt and it read:

Dear Sirs,
Re: Your letter dated XXXXXXXX, Reference XXXXXXXX.
I acknowledge receipt of your captioned letter. It seems that you have got my details from the DVLA and I confirm I am the keeper of the vehicle in question. You need to take this matter up with the driver concerned.
In the meantime I absolutely deny your claim that the amount claimed, or any amount at all, is due to you from me.
Yours faithfully

I have today received a reply from Excel to this letter stating that I must provide them with the details of the driver according to paragraph 4.2 of the Pre-Action Protocol before 5th September to aviod further preceedings.

I have never heard of this protocol being referenced in any of the posts on this thread and I am confused as to whether it applies or not. Also, I am right in thinking that as this is a civil matter is it not covered in the RTA, section 172 and I have no obligation to provide these details?

I was also going to mention in my reply to them that this is causing me increased stress and anxiety and quote Section 40 and the Protection from Harrassment Act.

Please can someone help me and advise me of the approach I should take.

Many Thanks
Loza

lamma · 28th August 2008, 13:25

Excel are really struggling now - in fear of the new consumer regs and a few other things. their claim over "paragraph 4.2 of the Pre-Action Protocol" is rubbish. that is to do with costs not the issues of the case ! if they told the truth and just asked nicely for the id of the driver (which is ALL they are supposed to do according to the Consumer regs and the various commitments they have made as members of the BPA) then of course everyone who knows anything about it (such as all our visitors) would just ignore their request. So they made up this rubbish in the hope that it will trick people into 'coughing and avoid the 2008 Consumer regs. they are mistaken in that regard. Don't forget that the guy who runs Excel pulls down over 400,000 a year so he will be beating up his legal team (the same ones who had their heads handed to them in court recently) for wording that protects his revenue stream and his high living. In summary, they are stuffed - its just more rubbish. read the protocol and you will see.

letshelp · 28th August 2008, 18:33

As Lamma says they are talking rubbish, they have no power to, 'fine' members of the public. its Bullsh*t to panic you into making payment. Keep hold of it to give yourself a good laugh when feeling down. Or post it on here, washed of all personal details to give us all a laugh.
regards

angela-27 · 28th August 2008, 20:13

i have read this thread extensively and am considering how to deal with my own PPC invoice.

the template letters are good. yet it seems that whatever you say to them, the PPC will continue to write to you. isn't it better just to not contact them at all?

lamma · 28th August 2008, 20:24

I firmly believe so.

letshelp · 29th August 2008, 12:59

I always write, 'take the matter up with the driver'. Then ignore all further letters, because if nothing else it shows the matter is in dispute.
Having said that, have no problem with the ignore all school of thought.
regards

Deornorth · 3rd September 2008, 18:50

I have just been reading this thread- very helpful!

I thought that I would add that I have just received a letter from Parking Eye for the Upminster Aldi myself. The interesting bit is that the car park has had ticket machines installed, 20p for 2 hours. Now the issue is that Parking eye are timing from driving in to the park and exiting whereas the ticket that my wife bought was within the 2 hours (sadly we don't have any more).

Now I called Parking Eye who told me the tickets from the machine are irrelevant- they don't mean anything and shouldn't be there!

So- I know that there are fines being issued if someone parks for say 10 min without a ticket- and people are being fined if they are over 2 hours.

Interestingly Parking Eye say that there shouldn't be any ticket machines there...

So- with Parking Eye, parking without a ticket for under 2 hours is fine and for whoever has installed the machines it is not!

Weird ?

Anyway- I will be refusing payment BUT thought someone might like to comment on having two contradictory dual systems in the same car park...

Michael Browne · 3rd September 2008, 18:59

Quote:

So- with Parking Eye, parking without a ticket for under 2 hours is fine and for whoever has installed the machines it is not!

Look forward to Parking Eye explaining that in court!!

Deornorth · 3rd September 2008, 19:38

Hehe, I'd like to see that too!

Now- the letter states that "You are responsible to ensure that the terms and conditions of parking, as set down and clearly displayed in the car park..." Well- it's obviously not clear! My wife had to get the children (7, 5 and 3 months) out of the car, baby into buggy and queue for the ticket and got back, put the children back in the car and drove off approx 2 min before the ticket expired (the warden did not issue a ticket)- so she fulfilled the ticket condition but not the apparent "we are timing you as soon as you enter and leave" version!

I would imagine that having the two systems in the same park means that Parking Eye could not contest as my wife had fulfilled the terms of the obvious 'contract' - buying and displaying a pay and display ticket.

The only mildly irritating aspect is that I had the car valeted for a service and our collection of tickets (weeks old) were thrown. BUT if they have a machine and people checking for tickets then the onus should be on them to prove my wife had not bought a ticket (they actually take photos of expired / missing tickets on the windscreen!)

Anyhow... I do feel that this is worth taking further- after all in that car park I know one person who bought a ticket and it blew onto the chair and they were fined for it not being on the dashboard. It would seem that there are multiple ways for people to be fined in this car park and it is not right....

speradamatic · 5th September 2008, 11:59

Hello,

i have been following the template letters for some time on several fines (i work for a lease company) most of which have been cancelled. However i have received this e-mail from Trethownes today. Anyone on ideas far a reply?

Dear Mr. xxx

Thank you for your letter 3rd September confirming your unwillingness to pay the Charge Notice. You have asked for clarification of the "citations of case and or statute law" - I suggest you contact your Solicitor who know doubt will be able to help you understand that the claim is based in contract.

Please provide us with the driver's details in order that we may transfer liability for payment.

If you are unwilling to provide these details then we must draw your attention to the following points. Our client's conditions of contract relating to parking are detailed on the signage at the site. Failure to comply with the conditions of contract constitutes a breach of contract which entitles our clients to pursue the remedies referred to in the conditions of contract. These remedies include the right to clamp defaulting vehicles.

By virtue of the failure to pay the Charge Notice the breach of contract remains.

Accordingly, we must advise you that your vehicle registration has been recorded on our client's database as an unpaid offending vehicle that has parked in breach of the conditions of contract. If your vehicle is seen at any of the sites managed by our client then it will be clamped, pursuant to the conditions of contract. In order to secure release of the clamp you will be required to pay a release fee and also any outstanding parking Charge Notices.

any suggestions would be much appreciated.

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