Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki
N.B. Please note - due to postage costs these products are only available in the U.K.
Consumer Action Group envelope labels
You are part of a community of over 155,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes.
Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.
Just type in the details of your claim and print them out.
Reclaim the Right!
Sue your bank as often as you like with one Lawpack!!
With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)
CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P
Reclaim the Right!
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson Not for use in Scotland
We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'
Click on the image to purchase a Wills kit - £12.99 + £1.00 pp
Remember...you can't take your reclaimed bank charges with you ;-)
Do your Internet search here
Your Internet search-box
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
Do your Internet search here:-
Your Internet searchbox
Come and chat with us here (NB: External site NOT affiliated with CAG)
CAG Announcements
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
You will have to register before you can post.
To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file? Check it out
Parking / Traffic OffencesA forum to discuss the legalities or unlawfulness of parking/speeding tickets or congestions charges etc.
Welcome to The Consumer Action Group
and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name
As you know, I have posted a few times regarding these Europark people and have followed the advice given but they will just not go away! This started when my son parked on Tesco carpark for all of 20 minutes!
He has received a further letter today, just when I thought they'd gone away, from Controlaccount Credit Management saying
It is a legal requirement to send notice of an intention to make a civil claim before that claim is issued. This letter fulfils that requirement and has been sent to you at the last address we hold for you.
this is your final chance to prevent litigation being commenced against y ou; if you ignore this warning then proceedings may commence and judgement will be sought. The cost relating to such litigation will be added to the amount claimed, together with interest at a statutory rate of 8%.
If judgement is obtained and an order for repayament in full is granted but remains unpaid, enforcement of that judgement may be sought by the following procedures: - Warrant of execution by bailiff against goods owned by you - Application for an Attachment of Earnings etc etc.....
I'm not sure what the next step should be. Any advice please?
The PCN was from Parking Eye for an Aldi Car park in Bedworth £70 reduced to £40 if early payment
now read this next bit carefully !
They have made a mistake with who the charge is addressed to.
My wife is the registered keeper for the vehicle. Her name on the log book is just (not real name) Apple Banana-Collie
My name is Bruss A Collie
The letter is addressed to Mr A B Collie.
So - do I just write back as Mr Bruss Collie and say there is no Mr A B Collie at this address. ?
If you read the letter, it is clearly aimed at the RK of the Car's Reg which is my wife - Definitely not a Mr !
Or does my Wife need to write with a standard template letter - even tho the letter is not 'Entirely Correct' (wording they used that we would be admitting to the letter being entirely correct if we pay)
Well yes, but there is only 1 school of thought here: don't pay.
Just different ways to go about it, some say you're likely to get more letters if you write to them, but whichever way you do it the end result is the same - fraud, harrassment and then they give up if you don't bother paying.
Help! Is anyone there? I posted before about Excel and having input an incorrect registration number. Now they have sent me a final demand prior to court action. I must admit to feeling a bit intimidated but I am prepared to go to court all the same. I just need some moral support here. I did pay and display but I didn't keep the ticket (who does?!) and they wrote to me three weeks later to say I'd not paid. I did pay but I put in a totally nonsensical number just so I could get a ticket out of the machine because I couldn't see properly. (Didn't have reading specs, only driving/distance specs). In a letter to my MP Excel admit that there WAS a 'fictitional' registration number in their system at EXACTLY the same time that my car was parked there - a total of 15 mins for 60p - but that it didn't match up with any vehicle. And I was the only one entering and leaving at those exact times!! Apart from me the park was virtually deserted. HELP!!!
My son had a ticket in mcdonalds car park in Truro last year around october. He ignored it but now he's had a letter from 'Ross & Robert legal investigations dept' saying he owes £85 to GT parking Ltd. If he doesnt pay in 7 days they are sending baillifs round. If we contact them they will add an admin fee!!!. They obviously have his details from DVLA. How do we tell them to go rotate?
Hello! I'm sorry to hear of your son's problems but as far as I am aware, and from what I've learned from lots of learned people on these threads, bailiffs cannot be sent in unless a court/judge has given the order. In which case, they are acting illegally. If my own experience is anything to go by, they are probably just illegal anyway. I'm waiting to be advised that Excel Parking in Sheffield are taking me to court. Going on five weeks now.... still, I know these things do take time.
BurgerHater, I would tell the police about their harassment as they should take your complaint seriously, that would most definately stop them in their tracks - maybe they would try to charge the police for contacting them too!
MalMonroe, I completely agree with you; a bailiff would be illegal if not sent out by court.
I have just read Bernie's very helpful information on how he would correspond with a parking company and intend on taking similar actions myself. However, my situation is slightly different because the DVLA have issued the parking company with my maiden name, even though they have my married name on their records (yes I have double checked my driving licence)! Naughty, naughty DVLA for providing my personal data inaccurately (Data Protection Act) ! But could this work in my favour?
Assuming there is the slightest chance this charge could get to court (???), I was under the impression that the claimant must correctly name the defendant or the claim will be thrown out. Is my maiden name no longer legal which identifying me? Interesting stuff.
Also, I am concerned that in complaining to the DVLA about anything, they will seek to correct this information with the parking company, who will reissue the notice with my married name. Although, does it really matter?
Anyway, to get back to my main question, if I am to avoid providing the parking company with any further information, which of the following would be the best course of action:
a) deny anyone of that name lives at this address, return to sender
b) reply using one of the standard responses, signing all correspondence in my maiden name
c) as above, but sign in my married name (using an obscure signature which they cannot read and so cannot identify my true name)
hi to all on this site and am new myself so hope this is the right way about doing things. i was wondering if anyone has had similar woes to me and whether they know if i can do anything about it.
i parked my car in a residents parking bay in southwark, london and made the effort to ask my friend for a residents visitor parking permit. this i displayed properly but unfortunately i only scraped off the date and month section and failed to scrape off the day of the week section. i filled in my vehicle reg number as well. however when i came back to the car i found that i not only had one but two PCNs!!! the first said i "parked withoutclearly displaying a valid pay and display ticket" and the second (handed out by the same enforcement officer) was put on 2 hours later saying that i had "parked in a resident or shared use parking place displaying an invalid permit, an invalid voucher or an invalid pay and display ticket."
Firstly do u think that i will be able to get the council to waver these charges and secondly why have they given me 2!! do i only have to pay for one despite the fact i can't afford to pay for one of them let alone 2 as i am a student still!
any advice on this is ery much appreciated and i look forward to hearing back from anyone
All the private parking companies should be listed on this site for ALL to see, especiallythose who operate the really threatening letters. Some are very tenacious and we should answer just as forcibly (and threatening ?)