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| | | | | | Welcome to The Consumer Action Group
and
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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
18th May 2006, 15:58
|
#1 (permalink)
| | Platinum Account Customer |  Ikea
I just had to call them as they owe money to the company I work for.
After being passed about several times on the phone, I spoke to a guy and this is how the conversation went.
Him: can I help you?
Me: Yes, could I speak to accounts payable?
Him: no
Me: Ok, is there anyone who can help with unpaid invoices?
Him: no
Me: I need to speak to someone about an unpaid invoice, perhaps you could provide me with a name, number, or method to chase this up.
Him: no
Me: So is there no one in your company that can help
Him: that’s correct; it is not our policy to help with this type of query.
Me: That’s ridiculous. Can I take your name please?
Him: No, my ID number is 12104
Me: I didn't ask for your ID number, I asked your name.
Him: Ok, it's Tim
Me: and your surname?
Him: I'm not going to tell you that.
Me: OK Tim, can you put me through to your manager?
Him: No
Me: Tim is it not your policy to help with enquiries
Him: No, that would be illogical
That would be illogical???? I gave up! | 
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18th May 2006, 16:38
|
#4 (permalink)
| | Platinum Account Customer | Re: Ikea
Angela Forde
Collections Manager
0115 955 1624
email: angela.forde@ikano.net
She's the one who sent my charges refund cheque!  | 
| | |
21st May 2006, 14:44
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#8 (permalink)
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Lueeze
Guest | Re: Ikea
Any news on this? | |
| | |
21st May 2006, 14:47
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#9 (permalink)
| | Platinum Account Customer | Re: Ikea
This is just shocking :o
It must be some cleaner who picked up the phone and decided to play some kind of joke.
Which lets face it, isn't funny. I'm sure their call logging records can trace who answered the phone  | |
| | 
Similar Threads | | Thread | Thread Starter | The Consumer Forums | Replies | Last Post | | DBR vs Ikea / Ikano | daisy_bumbleroot | Store Cards | 26 | 23rd April 2007 14:14 | | FRUITBAT v IKEA | fruitbat | Store Cards | 5 | 3rd September 2006 14:54 | | Delly v`s ikea | dellydaisy | Other Institutions | 4 | 26th August 2006 16:21 | | Ikea | griffitp | Other Stores | 3 | 12th July 2006 11:44 | | Ikea success :) | shortcake | Store Cards | 3 | 13th June 2006 21:56 |
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NW11 7PE
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