Dear All
I am looking for some advise. I was in TKM over one week ago. I picked up a bath product contained in a clear protective plastic bag. There were two prices on the product, one on the inside of the protective bag showing £5.99 and one stuck to the outside showing £7.99. I searched through the shelves for another product and found one it showed the price as £5.99 but as the box of this item was a bit bashed, I felt confident in swapping them around. I did not make any attempt to hide what I was doing as I didn't consider for a minute that there was anything untoward. After paying for the items, I was stopped as I left the checkout and asked to accompany the security to a room on the upper floor. I asked if I should have someone accompanying me, but was told 'no, we just want a little chat'. They informed me that they had observed me on CCTV changing labels, I did not deny this and explained the situation. They asked for my name and address and issued me with a barring notice (I was also informed at that time that it wasn't worth the paper it was written on)and the item was confiscated. I was left for a few minutes alone with the female member of staff, who informed me I would receive a fine, she also said 'I shouldn't tell you this, but it's like the car park fines, just ignore it'. I didn't think to ask what she meant as I was terrified and felt totally humiliated and quite sick at what was happening to me, I have now received a notice asking for £70 for costs as I was trespassing. The police were not involved and no suggestion of involving them was made. What should I do now, ignore the letter or pay up. I don't honestly feel I did anything wrong, although on hindsight I maybe should have clarified the price with a member of staff. I have since gone into another branch of TKM and sought out the item in question, and yes it was only £5.99
Last edited by MARTIN3030; 4th December 2007 at 02:01.
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