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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Other Institutions

Other Institutions Been subject of excessive unfair bank charges by some other company? Banks, Building Societies, other companies? Discuss getting your unfair charges refunded here


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 8th June 2006, 12:45   #1 (permalink)
MadWelshWoman
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Watch out, there are Claims Touts about!

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Join Date: Mar 2006
Posts: 12
MadWelshWoman Novitiate
Angry Monument help!

They've come back to me and basically said they'll only give me £24 back out of the £96 I am claiming as they only owe me £48 as they've already refunded the others in the past (which I have yet to confirm as I haven't checked but don't remember it. However they have said that if I basically go ahead and sue then it means I don't want to be bound by their terms and conditions any more and therefore it would mean closing the account which means I am responsible for the outstanding balance. I can't afford that and I'm assuming they're just playing scare tactics but can they do this, could they close the account?

Mads xx
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Old 8th June 2006, 12:52   #2 (permalink)
surreyscouse
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Default Re: Monument help!

more than likely they would withdraw credit facilities but still send you a statement each month. They would be pretty unlikely to go to court to pursue the money if you cannot pay the full balance, they would just accept a payment arrangement
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