Goldfish credit card - Data Protection Act Sent today

citybloke · 7th June 2006, 11:58

Goldfish credit card - Data Protection Act Sent today

Will update when I get a response from Goldfish

dolly · 7th June 2006, 21:45

Could you let me have the address you used please? This is one of our old accounts that I need to start dealing with .

Thanks

Will be keeping an eye on how you get on.

angry cat · 8th June 2006, 14:24

Hi Citybloke-
Good Luck and don't forget to keep us all updated

Hi Dolly-
The Goldfish card is a brand name for Morgan Stanley-
Their registered address is-
Morgan Stanley Bank International Ltd
25 Cabot Square
London E14 4QA

Good Luck to You

When the going gets tough, the tough get going!

Angry cat

dolly · 8th June 2006, 14:49

Much appreciated, angry cat, thanks

Another one to go at now .... waiting for the post has never been so much fun!

thepikingpirate · 14th June 2006, 14:47

Goldfish is based in atlantic quay in glasgow if you send it to Cabot Square then it will take longer.

oblong21 · 14th June 2006, 20:32

Send it to Glasgow and address it to - Marie Dixon - she is the Data Protection Act contact i had so address a letter to her as well as the main address in Glasgow her telephone number is 0141 204 9007, she only works after 5pm, shes also happens to be really helpful and bear in mind the nicer you are to her the quicker you'll get what you want. Id send the letter then call after 3 days?

Dont forget to put a cheque for 10 pounds in. Good luck!

citybloke · 15th June 2006, 13:46

The £10 cheque has now been cashed, so I assume I will be getting a nice thick envelope in the post shortly !

asharon · 5th July 2006, 18:13

She has told me I am gettting my £10 back but then she has delayed sending my documents and then sent them to the wrong address etc.

angry cat · 5th July 2006, 18:29

Hi Guy's

Don't forget !
If you live in England or Wales then you will not be able to issue your County Court Claim against an address in Scotland-
You will have to use the Morgan Stanley London address.

Kind regards & Good Luck with your Data Protection Act requests

Angry cat

citybloke · 14th July 2006, 18:21

Hi Angry Cat

Thanks for the advice on using the London address if living in England!

Still not received anything from Goldfish regarding the Data Protection Act....they were quick to cash the £10 cheque and their 40 days is up on Monday 17th July.....so they only have tomorrow or Monday's post and then I will write to the Information Commisioner.

Will update when I have more news.

asharon · 14th July 2006, 22:59

The London address is mor efor where you file a claim. For the Data Protection Act it is best sent to Glasgow as Marie Dixon deals with the Data Protection Act requests. From what shwe said to me she is deliverately leaving every request until the eleventh hour. Although in some cases it does go over.

juicy · 14th July 2006, 23:05

Hi Guys,

I used Marie Dixon, she was very helpful, a little late with sending my statements but I just phoned and they were here within 2 days.

I am now ready to send my prelim off, does anyone know the best name and address to send it to.

Thanks Juicy

juicy · 24th July 2006, 15:31

I got a phone call a couple days ago from Marie Dixon asking me to call her regarding my letter of 17th July!!

I havent called yet am going to do it tonight, has anyone else had a call, just wondered what she might say!!

Thanks Juicy

asharon · 24th July 2006, 19:52

let us know how you get on.

StephenM UK · 24th July 2006, 23:07

I've just started in trying to claim back my money from Goldfish and notice that you've mentioned a cheque for £10. Please can you let me know what this is for?

Many thanks in advance and good luck with your claim

juicy · 24th July 2006, 23:56

Hi,

The cheque for 10.00 is for all your statements to be sent to you. They charge you for doing this.

When you send off your Data Protection Act letter put in a cheque for 10.00. (NOT CASH)

Let me know if you need any more advice,

Juicy

StephenM UK · 25th July 2006, 00:26

Hi Juicy,

Thanks for that

However, I have retained copies of all my statements which is how I have calculated my late fees. So does this mean I can send the first letter off (Credit/Store Card Letter Template (thanks Bookworm01036)) with a spreadsheet detailing the dates concerned and the interest? Do I need to enclose copies of the statements too?

Many thanks for your help.

asharon · 25th July 2006, 08:00

No you can just send off the first letter with the schedule of fees.

Juicy did you phone up ?

StephenM UK · 25th July 2006, 11:40

Thanks asharon

Should I send the letter to the Morgan Stanley London address?

juicy · 25th July 2006, 19:56

Hi Stephen,

Send your 1st letter (the Prelim) to:

Mr Colin McMahon,
Goldfish,
PO Box 25201,
Glasgow,
G2 8YG

Thats where I sent mine and it has been acknowledged!! I think they all get passed to Marie Dixon

Good Luck

Juicy

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