vick* V Littlewoods & Kays catalogues

vick* · 5th February 2007, 21:55

Both accounts closed, but both incurred lots of charges.

Just found out that Kays is actually Littlewoods too, which made me more cross

Anyhow, Subject Access Request sent off recorded delivery today.

Also sent to Halifax Visa, Capital One, and First Direct.

They've had enough off me over the years, time for a pay back I reckon

Bigmac versus · 5th February 2007, 21:57

They've had enough off me over the years, time for a pay back I reckon

good for you and its going to be a busy time for you, good luck.

jaxads · 8th February 2007, 12:25

Hi - good luck. I claimed back all of my charges from Halifax - have a read of my thread and see how I got on. They were actually very good (apart from taking the charges from me in the first place!!!) I'm also about to tackle littlewoods for a friend of mine and Capital One for myself, so will watch your threads with interest. Best wishes - power to the people!!

jaxads

vick* · 9th February 2007, 22:34

Yeah, I've got started now I'm just impatiently waiting for my statements to arrive.

Great source of information and support this forum though, now I'm learning to find my way around it!!

OldBear · 9th February 2007, 23:25

Hi Vick*

I'm going to be watching you, too, as I'm also going to be going after Littlewoods, (Index FlexAccount), on behalf of my dear wife.

So, good luck from me, too.

OB

vick* · 20th February 2007, 13:33

had a letter back from Littlewoods (20.2.07) saying that they were doing the data retrieval and would have the documents to me asap....

elliesnan · 21st February 2007, 11:08

i've just sent Subject Access Request to kays only about £90 but l intend asking for it back good luck

vick* · 24th February 2007, 14:35

My statements came today (24.207)00, surprisingly quickly.

They're not the easiest to work through but there is a summary attached which details about £170 of admin charges. But I'm sure I was charged for other thing too so I'll have to trawl through the statements.

I'm guessing I could try to claim contractual interest on this amount, at the rate that the catalogue would've charged me.

OldBear · 28th February 2007, 23:58

Vick,

Can you confirm what address you sent your Subject Access Request to, please?

Thanks.

OB

vick* · 2nd March 2007, 16:10

Hi OB,

I'm not at home at the minute so can't check but the address 'Staley Avenue' seems to come to mind... does that make any sense?!

I will check for defo either tonight or tomorrow.

BTW, although I've had the letter and statements from Littlewoods I've heard sweet b*gger all from their other arm Kays

OldBear · 2nd March 2007, 19:05

Thanks Vick,

I got the address from their website and my wife's statement. Subject Access Request is typed and ready to go.

OB

dx100uk · 5th March 2007, 01:01

sorry to jump in on the thread
i sent a default removal letter on the 13th feb to this address

Littlewoods Shop Direct Home Shopping Limited. 1st Floor, Skyways House, Speke Road, Speke, Liverpool,
L70 1AB

was that the one you used as i've heard nothing and need to chase them up.
the 28days have gone and im wondering if they have now defaulted & the enties on my credit record must be removed

dx100uk

Jangles65 · 2nd June 2007, 15:55

Hello and good luck

I am also going for Littlewoods and Kays I have sent a Subject Access Request and waiting also put in complaint about insurance, I think I have been done there as well. I have just read about sending for CCA agreement, if they can't send one the debt did not happen and it gets written off!!! Hope that is true. All very exciting and giving us a fighting chance. This site is fab.

I have sent one letter for both accounts and I think that is now causing confusion did you do the same?

dx100uk · 2nd June 2007, 22:22

if a CCA request is not met after 12[+2for posting] working days, any payments can stop until they provide the requested docs to your satisfaction.
then after a further calander month, it becomes a criminal offence for them to try to enforce the debt or its payment. however, if they do produce within this further month. then payments should resume [thats the way i read it no court order required ].

they could also then write the debt off, if they do, then it should be in writing to you, it does automatically mean it has gone forever if they do not.

they could always re-enforce the debt, but only through a court order & they will look pretty stupid if they turn up at court and say 'ah yes we found it [the agreement].
so read of that situation what you like.

never did get anything BTW but i was after default removal

given up, lifes compass is pointing elsewhere at present.
dx100uk

elliesnan · 3rd June 2007, 10:09

l received a letter from Kays saying that they would no longer chase payment after l sent them a CCA request this was not my intention l just want my £90 in charges removed l was thinking of writing to them to this affect as im more than happy to pay what l owe minus the late payment charges.

389shell · 5th June 2007, 12:04

Why don't you write and ask them why they are now willing to write off the debt, if they admit that they cannot find your original agreement then you can then ask for you £90 back as well.

dolphin939 · 7th June 2007, 19:24

Hi how much do i sent to littlewoods catalogue to request statements? thanx lorraine

elliesnan · 7th June 2007, 21:09

£10.00

diamonddog · 20th June 2007, 19:31

Thank you for your email about complete list of transactions and charges
relating to your financial history with Kays.

Unfortunately we only have access to your last 6 month statements which
you can see on our website Kays - online shopping

Sorry for any inconvenience caused.

Regards
Sue Clayton
Customer Support
Kays
Kays - online shopping

To contact us by e-mail simply click here Kays - online shopping and click into
contact us or call 0870 151 0541.

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