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Originally Posted by kokomar What do you all reckon should I with-hold the last installment as it is wholly comprised of their charges and ask them to alter their records accordingly or should I pay up like a good little girl and try to get the money refunded? No idea which way to go so would appreciate suggestions!
Koko |
If you can afford it, pay up but enclose your letter before action with the payment (like a bad little girl!)
The SLC has been in debt to me twice in the past two years as a result of unlawful penalty charges. It repaid reasonably promptly after receiving the letter before action - expect delaying tactics, like asking for more time (like they can't scrape together £20!) then repaying *just* after the deadline ("the cheques in the post").
Very best of luck, these clowns need to wake up and smell the law.