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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Other Institutions

Other Institutions Been subject of excessive unfair bank charges by some other company? Banks, Building Societies, other companies? Discuss getting your unfair charges refunded here


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 24th August 2006, 10:24   #1 (permalink)
marsay
Basic Account Customer
Default Welcome Car Finance

Hi All,

I am looking for some advise please.

I purchased a car back in April 2003, I have paid ontime everytime except for 4 occassions when I agreed with Welcome to miss the payment (I did not get this in writing )

In May 2006 I had enough of the car and Welcome and decided to voluntary terminate the contract as I had paid over 1/2 the value.

Welcome Finance advised me that I was still liable for the outstanding months I had missed payments for and also the remaining payment protection cover and breakdown cover which they financed for me (I didn't want this but was told at the time of taking the contract if I didn't then I would not be able to have the car)

I was left with a debt of £2300+ I agreed to pay 23 monthly installments of £100 to clear the debt, they sent me a direct debit mandate which i completed and returned to them I have since found out that the direct debit did not go out last month and they have since been calling me to advise I must now make a payment of £159 for this month and then increase my payments to £234 as my original contract was for that figure (Surely this contract has been terminated under the voluntary termination ??)

I have also been told by my account manager that if want to make £100 payments they will add interest to my account!! can they do this as I have no agreement with them now as the original document I believe has been terminated

The last thing I need is for Welcome to refinance the £2300 and charge me £100pcm over the next 25yrs!

I look forward to hearing your advice and needless to say I am saving up £ notes to buy a car now rather than throw silly money to people like Welcome!

Thanks

Nick
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