Crippla2k vs vanquis

[crippla2k]

SARN sent today will update evryone on how it goes!! Fingers crossed!!!

[steven4064]

We'll be here

[crippla2k]

vanquis have sent me evrything and i do mean everything apart from my statements!! DOH!!

non compliance sent, but they still have 16 days of the 40 left!!!!

[crippla2k]

Ok vanquis have written back saying that request under the data protection act does not cover statements and they are available for the sum of £5 per statement copy, surely this is lies????

[crippla2k]

LBA sent!!! had enough of these guys already!!!

[DarkConvict]

Let us know how it turns out, i am preparing paperwork for a friend who has been in trouble with vanquis as well. I don't know much but i am sending a Subject Access Request and CCA requests, and see what they say. If they don't provide the statements and/or signed credit agreement then they are missing paperwork.

The Subject Access Request will include statements from what i have read, as it states all information regarding yourselves and your accounts.

[crippla2k]

will do they have till the 16th August to respond

[DarkConvict]

I dont think vanquis have a good record of decent responses from what i have read on these forums. More reputable banks seem to put up more of a fight, although from what I've seen of vanquis they are just viscous people, so who knows. Good luck thou!

[crippla2k]

im about to file court papers to get my data, does anyone have the registered address??

[DarkConvict]

Which address, for vanquis when sending a Subject Access Request i used

http://www.Information Commissioner`s Office.gov.uk/ESDWebPages/search.asp

Data Controller: VANQUIS BANK LIMITED
Address:
COLONNADE
SUNBRIDGE ROAD
BRADFORD
WEST YORKSHIRE
BD1 2LQ

Alternative address

http://www.vanquis.co.uk/home/Contact_us.aspx

Vanquis Card
Customer Services
PO Box 399
Chatham
ME4 4WQ

[crippla2k]

ive used the first one for filing my court papers as i believe thats the registered address

[DarkConvict]

I was helping out someone with vanquis as i may have mentioned. Sadly due to the tax office making a mess of his tax affairs he has had to go bankrupt in the end, which has now been approved.

However just for the record the CCA we sent, was returned to us some 18 days later from date they received so 4 days late. But it was as expected just standard terms + amendments over several pages stapled together, in addition the crucial part the application form was not even filled in nevertheless even signed, which was explicitly highlighted in my CCA is sent, to get the legally binding signature.

Whilst it was only a brief look i am sure it was the application form, not even the contract.

Good luck to you Crippla2k.

[crippla2k]

thanks dc will let you know how it goes

[crippla2k]

ok well an update vanquis have offered to pay back all charges so long as I drop court proceedings!!! wa-hey

I intend to wrote back to them stating that if they pay back the charges first then I will discontinue proceedings!!!