GE Money state the OFT say charges are fair

[Mark.Truckman]

I have had a letter from GE Money, stating that they will only refund the difference of the charges applied to my account - total £54.00 (Amount claimed is £316.50).

They say in their letter that 'The OFT ruling deemed that a fee over £12 would be presumed to be an unreasonable charge' - do I accept this £54.00, or take the next step for the full amount??

Any help would be appreciated.

Many thanks

Truck

[old_andrew2007]

IMO go for the full amount

[Mark.Truckman]

Does anyone know where I can find the letter template - the one where you accept the offer in PART SETTLEMENT - but you are continuting for the full amount.
Thanks

Truck

[citizenB]

Here you go, letter 2

http://www.consumeractiongroup.co.uk...tml#post200477

[Mark.Truckman]

Thank you Citizen.....much appreciated

[BankFodder]

The GEmoney letter as you outline here is deceptive. The OFT said that action would automatically be taken in respect of charges over £12 and that this was not intended to signal to companies that £12 was necessarliy fair.

Accept the £54 but make sure that it is clear in your letter that you are accepting it in part-payment and that you will be continuing to claim the balance

[Mark.Truckman]

Thank you BankFodder....I certainly will

[Rathercross Charlie]

I won ALL my charges back from GE Money, over £800, stick to it and don't be fobbed off!

[martin2006]

nice one charlie.

[Mark.Truckman]

I went for the full amount, and wrote again to GE MOney, stating that I would only accept their offer as part payment (which I have NOT received anyway) - but they have not replied within the 14 days given to them.
What is my next move - is it a Court Letter??
Thanks
Truck

[citizenB]

Yes, you need to send them an LBA, Letter Before Action.

	Small Claims kit by Lawpack Sue your bank as many times as you like with just one Small Claims kit by Lawpack. Follow this link to read the review. The kit contains everything you need: instruction manual, templates, examples, forms and a comprehensive CDRom. Applies to England and Wales

[Mark.Truckman]

Thanks CitizenB - you were kind last time to assist me - where do I find the LBA template?? Cheers

	Small Claims kit by Lawpack Sue your bank as many times as you like with just one Small Claims kit by Lawpack. Follow this link to read the review. The kit contains everything you need: instruction manual, templates, examples, forms and a comprehensive CDRom. Applies to England and Wales

[citizenB]

GIve me a few moments, I will go and look for one for you.

Here you go, it is for bank charges, however you can just amend to suit if needed.

http://www.consumeractiongroup.co.uk...n.html#post272

	Bank Charges You should have started your claim for your bank charges by now. Don't wait. You should send your bank a Subject Acess Request asking for all personal data they hold on you - not just statements. You should calculate all of your bank charges and related interest as far back as 1995. You should send your bank a demand for a refund giving them 7 days. You should commence your legal action adding 8% statutory interest. If you wait for the outcome of the test case, you may not be able to claim like this. you may not be able to claim interest. You may only be offered the difference between the charge and the OFT "fair charge". The repayment scheme will try to limit you to refinds from 2001 only. A repayment scheme will not deal with any bank charges related defaults on the credit register whereas in a court action you can ask for these to be removed and to be compensated for the damage caused to you and your family by them. You should also write to the bank and to the CRA and put all charges related credit entries in disupte and warn them that you will want them removed from the Register when the test case is over. Warn them also that you are likely to be seeking compensation for these wrongful data entries. Full and final settlement Have you previously accepted a partial repayment of your bank charges in full settlement? You will still be able to claim the rest of your money back after the Test case is decided. Get all your information back to 1995 and put in your claim now.

[Mark.Truckman]

Cheers Citizen...much appreciated

[AA99]

BUMP? Please?