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Go Back   The Consumer Forums > The Consumer Forums
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> Insurance/Assurance Companies > Norwich Union Questions and Issues

Norwich Union Questions and Issues This forum is monitored by a Norwich Union Customer Relations Manager, and is the best place to get direct answers to your Norwich Union questions.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 15th February 2008, 20:35   #1 (permalink)
yohe
Basic Account Customer
 
Watch out, there are Claims Touts about!

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Join Date: Oct 2007
Posts: 28
yohe Novitiate
Default something odd

involved in rta 05092004 m6.we were inj party claim settled 05102004.
letter recd today from TURNAMMS on behalf of Optima infrastructure for cleaning carriageway of oil spill for £652.
Have contacted warwickshire police judicial services who supplied afore named with our details to query inc as no highways dept attended to clean carriageway.We were insd with Norwich union at time who settled claim and refunded our excess as we were innocent party.
What do we do now and why has it taken nearly 4 years for this alleged attendeance to generate this bill.
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Old 16th February 2008, 12:47   #2 (permalink)
LemonTwist
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Default Re: something odd

That is kind of weird. I'm assuming you have to send it on to the claims department and they would settle the bill for you.
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Old 16th February 2008, 20:02   #3 (permalink)
yohe
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Watch out, there are Claims Touts about!

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Posts: 28
yohe Novitiate
Default Re: something odd

yes am going to forward to norwich union claims evn though we are no longer insd with them .Seems very odd as no one from highways attended at scene at time of accident and motorway was opened before we drove home.Optimas bill shows attendance of 7.5 tonne wagon for oil spill(wasnt any) and bags of coconut fibre,then several engineers ? . Someone seems to be making a lot of money?..and after such a long time after claims closed.
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