Before i joined this forum i had a long running battle with NatWest, for years they have crippled me, refusing to give me an
overdraft
, charging me monthly fees, which put me overdrawn, with triggered more and more charges, this went on for
6 years or so.
I sent the standard letter claiming money back, they said they were totally within their rights to charge what they wanted, and gave me £75 as a gesture of goodwill. I said nothing in return and waited. I sent another letter to the main complaints division about two months ago, and heard nothing back, until i came back from holiday.
Had two letters back, one saying there were going to contact me in a few days, the second being the main reply. It went on about how charges are fair, and they can't support my claims, however, as a gesture of goodwill, they offered me...£
3315!!! Exactly what i added up as my charges!!
This is a massive result for me, i'm over the moon!
MKAndy Vs Natwest - WON!! 
Re: MKAndy Vs Natwest - WON!! 
