Can these be claimed ?

[Aweltywi]

I have been charged on and off over the past 4 years something called "refferral charge" by NatWest.

In effect this was their inhouse discussion as to whether to pay a cheque or SO / DD.

This has been up to £250 on some months .

Any views on whether this should be reclaimed as well ?

Thanks and regards

[dizzycow]

yes you can claim them back

referral charges are £30 an item maximum 3 per month. Can you clarify that you have £250 in referral charges for one month? That doesn't sound right.

[Aweltywi]

Thanks for the note.

Where will I find the details on the £30 limit and max of 3 per month.

I DO have £250 in one month and several months over £125

Seemed to me that they were just "rounded" nice figures they could get away with.

Thanks and regards

Can you post what was on the statement because it does sound very very odd and i need to see what the narrative on the statement says before advising more? is it a business account or personal account?

[Aweltywi]

Nattie ... thanks for the note.

It is a Business account and just a simple entry :-

Detail - Referral Charge for December £120.00
Referral Charge for January £90.00
Referral Charge for May £150.00 Etc

Thats it - Thank you for using NatWest and paying this ficticious charge !!

Thanks and regards

blimey, that is unusual but will help your case, definitely claim them back. should add it is in the leaflet "a guide to personal account fees", i think they will pay out quickly on this one

[Aweltywi]

I hope so .

They are totally strangling my business at the moment with their fees.

I have myself another account with AL banking but hesitate over NatWest as I have an OD and small business loan which I fully expect to both get called in when something hits the fan.

My charges over the past 5 years now with the referral charge added in will amount to nearly £4k .... Ouch !

Thanks for the advice.........