I want my money NatWest!!!!

Miss money penny · 27th September 2006, 23:06

I posted yesterday but now i can't find it.

i wanted to know if this was the correct address to request my statements

135 BISHOPSGATE
LONDON
EC2M 3UR

thank you

Michael Browne · 27th September 2006, 23:12

Fine.

Top of page - Quick links- My profile - Find all posts or threads

Yaesu · 28th September 2006, 00:38

Quote:

Originally Posted by Miss money penny

I posted yesterday but now i can't find it.

i wanted to know if this was the correct address to request my statements

135 BISHOPSGATE
LONDON
EC2M 3UR

thank you

Thats the address I have been sending my corrispondance to

Miss money penny · 22nd November 2006, 20:10

HI all

thanks for this great site, i will be donating once i get my money back

Well here is my story

I came across this lovely site about 3 months ago and only recently finished reading a lot of the threads.
I wrote NatWest requesting they forward me my statements dating back 6 years. I received these and to my horror they sent mine along with someone elses. So i replied in my Prelim letter saying i was shocked and that i had lost faith in the bank if they could make errors such as this.

I calculated that i am owed £1300 from the last 6 years.
Anyway i received their reply just now. They said that they would look into the matter of the other NatWest customers statements. The also said that they would not be refunding any of the charges applied to my account.

I think the letter is pretty standard but i just wanted to know whether at this point other people had been offered partial refunds, as they haven't offered me a penny.

I was just going to send the LBA but i just wanted to make sure . You would think that as i returned 40 pages of statements belonging to someone else they would have at least offered me the price of postage

saint-luco · 22nd November 2006, 20:21

reading the other threads sometimes tou are offered a partial refund sometimes not ( didnt even acknowledge me) so send your LBA with another copy of your schedule of charges
luco

Miss money penny · 22nd November 2006, 20:32

Thanks Luco,

thats reassuring i thought there were just being mean because i highlighted their error

I'll cut and paste it straight away and resend a copy of my excel spreadsheet.

here goes!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!

saint-luco · 22nd November 2006, 20:38

go for it miss moneypenny you're about 4 days behind me, keep updating so i can see whats happening, my thread is saint-luco v nat west
good luck
luco

Miss money penny · 22nd November 2006, 20:40

ok i will do

i just have trouble finding my posts from time to time

i'll have a look at your thread now

saint-luco · 22nd November 2006, 20:43

ye know what you mean, im no whizz on the computer, i normally click on search 7 type in the name i want, dont know if that helps you

Miss money penny · 22nd November 2006, 20:45

yep that helps,thanks

i found yours now

saint-luco · 22nd November 2006, 20:50

boring ain't it :o but its alot of money and i'd like it back so hopefuuly you & i should be getting nice cheques at about the same time

Miss money penny · 13th December 2006, 19:35

Sorry not good with PC's

Anyway let me fill you in

so far
1) i have received the statements along with someone elses can you believe it, 40 pages of them

2) sent Prelim letter, stating i am owed £1300 (with spreadsheet of charges). I also enclosed the 40 pages of additional statements and expressed my concern over their unacceptable error.

received response saying they would look into the matter of me receiving someone else statements, but would not be refunding any of my money, blah blah blah

3) sent Letter before action letter (with spreadsheet of charges)

the 14 days are up 15/12/06

I haven't heard anything yet so i will sit and wait

A few questions,

with the LBA letter should i have sent information calculating the interest?

Is my next step to copy this

4. Particulars of claim - N1 - updated version now available

into this?

N1 Claims form in .PDF format with form filling

and do i work out the interest?

thank you in advance

photoman · 13th December 2006, 19:48

Sounds like you've already done a lot before hitting this site ?? I would suggest you look around the NatWest forum, and Fid one of the Moderators that frequent your forum (Natwest), then send them a PM (private message), as it sounds like your at quite a critical stage, and could do with some guidance. Good luck !!
PS:
Check out this link to Financial Ombudsmans newsletter, some VERY positive comments about our cause, sounds like the big boys are statring to notice and get off the fence !!!

issue 57 - October/November 2006

Miss money penny · 13th December 2006, 19:56

thanks i'll do that. I just hope that i don't lose my posts again

saint-luco · 13th December 2006, 20:05

hi miss money penny, third thread started im impressed, all i did to find your latest thread was click on your name ( you know wnen you hajacked mine

) then clicked on "all threads started" hope this helps

barracad · 13th December 2006, 20:09

Several threads merged - please stick to this thread for future updates etc.

Miss money penny · 13th December 2006, 20:14

thanks guys, sorry i am so awful with computerthingys:o

Miss money penny · 13th December 2006, 20:14

Quote:

Originally Posted by saint-luco

hi miss money penny, third thread started im impressed, all i did to find your latest thread was click on your name ( you know wnen you hajacked mine

) then clicked on "all threads started" hope this helps

Ha ha

saint-luco · 13th December 2006, 20:27

hi m.m.p looks like you'll be visiting the local courthouse soon ive had to put mine on hold till after xmas, i cant afford the £250 to file my claim, car failed mot so i have to wait till 2nd jan. looks like you'll be before me now, best of luck.
luco

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide New Edition	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.