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Reload this Page Anyone else been charged £15 for statements?

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NatWest Bank Meet other NatWest Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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Old 15th September 2006, 15:46   #1 (permalink)
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Default Anyone else been charged £15 for statements?
Hello Everyone

I sent my data controller £10 cheque off to NatWest. They sent me my statements charging me £5 (taken straight from my account) and also cashed my £10...

Are they allowed to do this? I thought the most they could have was the £10? Has this happened to anyone else?

Thanks!

Lara
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Old 15th September 2006, 17:28   #2 (permalink)
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Default Re: Anyone else been charged £15 for statements?
Get back to them and get your money back. No they are not allowed to charge more than £10, and I suspect an admin error rather than a deliberate overcharging in this instance, likely left hand not knowing what the right one does.
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