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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> The Nationwide

The Nationwide Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..


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Old 29th March 2007, 15:47   #1 (permalink)
Poppy07
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Default Contact details?

I would like to contact Nationwide with regards to settlement, I have submitted my claim through mcol, which they have stated that they are going to defend, its been about 20 days and I would like to ring and see if they want to settle. Does anybody have the correct name and contact number?
Thanks
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Old 29th March 2007, 16:02   #2 (permalink)
petewill19
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Hi Poppy07

I would wait a few days before you do anything else. My claim was recently settled after 21 days, several others around that time had a similar wait before being paid and there are currently quite a few still waiting for payment having gone beyond three weeks. Your claim will be in the queue and when you get to the top of the list you get paid!!! It could go right up to 28 days though.
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Old 29th March 2007, 16:16   #3 (permalink)
Poppy07
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Ok thanks, and then just go into my account with no letter/notice?
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Old 29th March 2007, 16:59   #4 (permalink)
petewill19
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Hi again Poppy07

Yes - just like that. No warning or anything!! A letter followed in the post about three days later saying how much they had paid and what they had paid (charges, s69 interest, court fee). It also went on to say that if I wasn't prepared to abide by the T's & C's in future that I should go and bank elsewhere - or words to that effect anyway
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Old 29th March 2007, 17:26   #5 (permalink)
Poppy07
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Tee he, how rude of them!!! CAG should become the People's Bank!!
Thanks for your help, will keep checking my account with crossed fingers!
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Old 29th March 2007, 17:36   #6 (permalink)
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Default Re: Contact details?

Quote:
Originally Posted by Poppy07 View Post
...CAG should become the People's Bank!!
Apparently, Nationwide, cos it's STILL a Building Society, is OWNED by it's Members (...i.e. U + Me etc) and doesn't have shareholders as such, to make a profit for.
It therefore follows that Nationwide IS/SHOULD BE a "People's Bank"!!!
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Old 29th March 2007, 17:52   #7 (permalink)
petewill19
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......and it makes a big thing about being PROUD TO BE DIFFERENT when in fact it treats it's customers no differently to any other profit making, shareholder-driven financial institution. It will be interesting to hear what 'members' have to say at the next AGM about NWides policy regarding bank charges and a recent statement from their Chief Exec elect. Anyway....sorry Poppy, mustn't hi-jack your thread to air my opinions any more. Hope you get what's rightfully yours very soon.
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Old 29th March 2007, 18:17   #8 (permalink)
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Default Re: Contact details?

Quote:
Originally Posted by Poppy07 View Post
I would like to contact Nationwide with regards to settlement, I have submitted my claim through mcol, which they have stated that they are going to defend, its been about 20 days and I would like to ring and see if they want to settle. Does anybody have the correct name and contact number?
Thanks
Patience is a virtue...

It will do your head in if U talk to someone on the phone.
They will deliberately try to confuse U and scare U into either dropping your Claim, make U false promises of payments so that U f*ck up your claim, or else try to persuade U to accept LESS than U are entitled to!!!

...in a word...

CHILL!... ...
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Old 30th March 2007, 10:46   #9 (permalink)
Poppy07
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Ok ok, I'll wait! Patience never was my strong point!
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Old 6th May 2007, 00:48   #10 (permalink)
skeggs885
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Quote:
Originally Posted by Poppy07 View Post
I would like to contact Nationwide with regards to settlement, I have submitted my claim through mcol, which they have stated that they are going to defend, its been about 20 days and I would like to ring and see if they want to settle. Does anybody have the correct name and contact number?
Thanks
i wouldnt do that i think that weakens your case and makes them think ur desperate. they will pay up just wait those last few days its usually the day b4 the day 28 they pay up. mr bacon is the man to e mail, send him a gentle reminder by re sending him ur statement of charges again.copy everything to the court via rd
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Old 6th May 2007, 00:50   #11 (permalink)
skeggs885
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actually listen to milk try man as above you mustn ring.take a look at my threads if u like just won 2nd case with nationwide last week. skeggsy v nationwide
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Old 6th May 2007, 00:51   #12 (permalink)
skeggs885
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Quote:
Originally Posted by MilkTrayMan View Post
Apparently, Nationwide, cos it's STILL a Building Society, is OWNED by it's Members (...i.e. U + Me etc) and doesn't have shareholders as such, to make a profit for.
It therefore follows that Nationwide IS/SHOULD BE a "People's Bank"!!!
milk tray man have you gone for wasted costs yet? we could do with a leader to follow
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Old 6th May 2007, 15:04   #13 (permalink)
Poppy07
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I waited and got my money! Yay!!! Have also put my second claim in as had to originally split it into two as its over £5k! They have until the 16th May for this one!
Tell me more about this wasted costs situation, have read bits about it here and there, but not really sure where to start!! It seems its definitely worth doing tho!
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Old 7th May 2007, 14:07   #14 (permalink)
skeggs885
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I only know what Bf has put on the new posts with templates, it seems there is no risk, when I start it I will post new thread seems no one has done it yet. Im goinna charge 12.00 a letter just like they do
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