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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> The Nationwide

The Nationwide Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..


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Old 10th March 2007, 01:23   #1 (permalink)
busa
Basic Account Customer
Default Nick V Nationwide

Like many people, i have now sent my first letter requesting my statements.

Many thanks to this top forum for making fight for my right.....!!!!

Watch this space...
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Old 10th March 2007, 02:20   #2 (permalink)
Rooster-UK
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Default Re: Nick V Nationwide

Hi Busa.

Good for you. They will try to delay your claim in any way they can.
Stick to your own timetable and don't let them impose theirs on you.

Good luck.
Regards, Rooster.
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Old 10th March 2007, 10:15   #3 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

Hi rooster...

i do have one question....? i'm ready for them to close my account but i also have a morgage account with nationwide too.....any idea if they will or can close that too??

regards

Nick (busa)
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Old 10th March 2007, 19:11   #4 (permalink)
PaulW922
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Default Re: Nick V Nationwide

Quote:
Originally Posted by busa View Post
Hi rooster...

i do have one question....? i'm ready for them to close my account but i also have a morgage account with nationwide too.....any idea if they will or can close that too??

regards

Nick (busa)
A loan account, inc a credit card, cannot usually be closed unless you are in default.
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Old 6th April 2007, 11:22   #5 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

Hi all.....

well....sent my first letter along with a cheque for £10 to obtain my statements 40 day ago today.....! and i've had no reply....yet?
i checked my online statment and saw they had cashed the £10 cheque on the 10th march......

now being that it's the easter weekend i was going to wait till tuesday to see if the statements turn up? if they dont is there any point in calling them or do i send a letter again?

not sure what to do now as i've not been able to find a thread the deals with this?



regards
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Old 6th April 2007, 11:58   #6 (permalink)
PaulW922
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Default Re: Nick V Nationwide

Hi Busa

Nationwide were very quick with me. I think that like most banks they are snowed under so you might want to give them a few more days. if no joy still then yes, i'd give them a call before you do anything else.

Paul
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Old 12th April 2007, 19:19   #7 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

right.....sorry for being soft......!!but i left sending the snotty letter about not getting my statements back till tuesday....gave the post office a chance to deliver......!! and today we got a large packet special delivery....! they must of got the letter from me wednesday and crapped themselves.....hahaha...n ot and sent the statments that day.
So....a quick rough tally up and we have been charged around £2000 in the last 6 years.......!!
right....first questions: do i claim back for an unauthorised overdraft fee at £10 a time? and does anyone have a easy way of calculating all my charges and do i add intrest? i know there is somthing in the forum about this but it seemed a bit confusing......maybe i shoul try reading it again.....

anyway i'm glad the ball has finally started rolling.......
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Old 19th April 2007, 08:13   #8 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

Hey.....

well, sent my demand for my money back together with the list of charges yesterday......so who knows, could have my money back in 14 days....!! yeah right........
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Old 24th April 2007, 21:58   #9 (permalink)
busa
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Default Re: Nick V Nationwide

well......6 days later and got the standard letter back....we'er not giving you your money back.....blah blah blah.....we've not done anything wrong.....yada yada yada......here's a leaflet on how to complain.......oh yeah...and in the letter it said Quote....."thank you for letting us have the opertunity to explain how we come to the amount of the charges......." then they dont even bother.....and they also said that they will not refund my money as it would be "unfair" to other customers that find themselves in similar situations........

the saga continues................ ........................
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Old 24th April 2007, 23:48   #10 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

Fogot to ask........

even though i have had a reply today.....do i still wait the 14 days or do i send the LBA now?


fanks

Nick
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Old 25th April 2007, 00:20   #11 (permalink)
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Default Re: Nick V Nationwide

Hello busa!

If U gave them 14 days...wait 14 days!!!
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Old 1st May 2007, 11:38   #12 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

Right.......the 14 days is up tomorrow......! time to send them a LBA.....methinks.....:eek :

since my first letter guess wot.......they have bounced another DD....so i'm going to add that to bill aswell.......
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Old 14th May 2007, 18:09   #13 (permalink)
busa
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Smile Re: Nick V Nationwide

right.....LBA expires wed 16th......

should i start the court thing rolling now or wait till then?

answers on a postcard......!!!!
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Old 14th May 2007, 18:55   #14 (permalink)
Squall
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Default Re: Nick V Nationwide

Best wait till then Busa, if it's up on the 16th, wait till then. If it does get to court (which it won't) you want it to look like you've given every reasonable chance for them to comply and resolve the situation.

If you go early it could be argued you're being unreasonable (even though we know you're not) and the bank could move for the case to be struck out (worse case scenario obviously!)

The Squall
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Old 14th May 2007, 21:55   #15 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

yeah ya right.....

i need a few days to get my head round the whole court thing anyway.... any idea weather filing a claim at my local court is the best route?
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Old 14th May 2007, 22:02   #16 (permalink)
Michael Browne
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Default Re: Nick V Nationwide

This may help:
Getting MCOL Right
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Old 14th May 2007, 23:58   #17 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

thanks for that....... i think after reading all this i'll go the local court route. it's quite handy really as it's only across the road from me......!

you never know though.... i could get a letter soon saying "yes we've been stupid, here's all your money back.....sorry about that...." ....yeah right......i won't hold my breath......!!
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Old 15th May 2007, 10:34   #18 (permalink)
MilkTrayMan
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Default Re: Nick V Nationwide

Hi busa!

#23 of the following Thread also contains useful links re: N1 Form Vs MCOL...

dickie v nationwide
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Old 17th May 2007, 00:00   #19 (permalink)
busa
Basic Account Customer
Default Re: Nick V Nationwide

ok....so nationwide have not repled to my LBA and its now time to file my cliam at court......but.....i dint understand this bit...? is this not the 8% i need to add......but whats the daily rate....is it 8%.....or somthing else....or am i being dense.....? as further down on