Just a little update.
Had another response to my 1st letter today. my
lba went off over a week ago!

the usual I suppose but the annoying thing is they've addressed it to us as a couple and not my hubby personally (it was his sole account).
The first letter I received got crossed in the post with the
lba, it only stated that my letter was to be redirected but even that letter was addressed to both of us. I did pull them on this in my
lba but they have obviously just ignored me!

what are they playing at?
Anyway, I'll send another copy of the lba on monday with updated spreadsheets plus
interest giving them until the last day of the month to respond.
Wxx