Keeping informed.

gordond · 19th August 2006, 21:34

Hi all. Data Protection Act S.A.R - (Subject Access Request) letter and £10 cheque given in to reception at local branch 8 Aug 2006; receipt of details received.
Acknowledgement letter received 10 Aug 2006 from Susan Taylor, Data Protection Administrator. Indicates that "the law allows 40 days for S.A.R - (Subject Access Request) to be completed from the time we are given sufficient information to carry out the request. I have today requested duplicate statements for the account you have requested and I will send these to you in due course".
I hope this is an ackowledgement of "sufficient information to carry out the request" and not a delaying ambiguity.
Oh, is the 40 days just that or 40 banking days?

Michael Browne · 19th August 2006, 21:51

Calendar days.

martin2006 · 19th August 2006, 21:53

if you took the Data Protection Act-S.A.R - (Subject Access Request) to your bank and they accepted it and gave you a receipt then the clock started ticking on that day. Its 40 days, not working days.
What do they mean by sufficient information?
If you stated the account numbers in your letter and the name of the account holder, what else do they need.?
Sounds like just another delaying tactic, keep to your timetable, not theirs.

gordond · 23rd August 2006, 14:30

Just had my satements back from NW, after just 15 days.
Now comes the interestng bit of adding up the charges. If a mistake is made will it invalidate the claim or necessitate a restart of everything?
The pack is headed by some 27 reasons why manual intervention may have been applied to my account but nothing specific. Should I do anything or just ignore this?

davisc02 · 24th August 2006, 10:51

Quote:

Originally Posted by gordond

Just had my satements back from NW, after just 15 days.
Now comes the interestng bit of adding up the charges. If a mistake is made will it invalidate the claim or necessitate a restart of everything? No you can change the amounts at any letter stage the only place where you really need to get it 100% is at the moneyclaim stage, even here you can change details but it costs £30 I think.
The pack is headed by some 27 reasons why manual intervention may have been applied to my account but nothing specific. Should I do anything or just ignore this?

Just add the charges from the statements. If you want to claim overdraft interest you need to use the advanced spreadsheet.

Hope this helps

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